Employment for Students

CSU Online's Center for eLearning is hiring for the eLearning Associate student employee position. Applications will be reviewed on a rolling basis.

Position Overview

The eLearning Associate provides essential support to students, faculty, and staff regarding Blackboard and other eLearning applications, both in person and over the phone. Associates assist in developing materials for eLearning courses, as well as creating tutorials and training resources for the academic community. Additionally, this role supports our commitment to inclusive education by providing accessibility remediation for instructor documents. Associates will also perform data collection, analysis, and other duties as assigned.

This is a 20hr/week student employee position with a pay rate of $16/hr. Hours fall within University business hours, Monday – Friday 8am to 5pm. Full-time hours available over breaks and summer. Only applicants with graduation dates of December 2027 or later will be considered.

Required Qualifications & Skills

• Technical Proficiency: Must be well-versed in Microsoft applications, training on Adobe products will be provided.
• Communication: Strong oral and written communication skills to effectively assist users and draft training materials.
• Work Ethic: A self-starter who displays initiative, acts as a creative problem solver, and demonstrates the ability to be an independent learner while working well with a team.
• Autonomy: Ability to work efficiently and effectively with minimal supervision.
• Interpersonal Skills: Proven ability to collaborate and communicate professionally with diverse personalities and working styles.

Additional Information

• Experience: Prior experience in customer service or a technical field is helpful but not required. Comprehensive training will be provided to the successful candidate.
• Advancement: There is a possibility of a Graduate Assistantship after working one semester

Interested Applicants: Please submit application with Resume, current semester schedule and cover letter (with expected graduation date) to the eLearning Associate job posting in Handshake.

Have questions? Reach out to us at elearning@csuohio.edu.