Office of the University Registrar

Order Transcripts in Person

For optimal service, we encourage you to order your transcripts through Parchment.  This is a secure method for ordering transcripts online and the turnaround time is much faster.  In addition, you can request to send your transcripts electronically, which is not available if ordering in person.

To request a transcript in person, complete a Transcript Request Form located at All-in-1 (MC 116) or download a Transcript Request Form. Transcripts are $7.00 per copy. Forms are to be filled out completely and PRINTED LEGIBLY.

Processing time is 2-3 days for requests submitted in person, not counting the mail time to the destination. Same Day Service is also available for an additional cost for students/alumni who need their order processed immediately.

Payment must be included in order for your request to be processed. Students ordering in person may pay by cash, check, money order or by credit card. All payments are to be made at the Office of Treasury Services (MC 115). The completed request form along with attached receipt can be dropped off at All-in-1 (MC 116).

Please note that transcripts are NOT ISSUED for students with outstanding financial obligations to the University. To verify the status of your account, log on to CSU's web for students or call the Office of Treasury Services at (216) 687-3615.

OVERNIGHT SHIPPING

Federal Express Overnight Shipping is available to students who wish to have their transcript shipped by Federal Express.  Overnight Shipping includes the standard processing times mentioned above, unless requested with Same Day Service (additional fee applies).  There is an additional $20.66 Overnight Shipping fee assessed for each package being shipped by Federal Express. The $7 fee per transcript still applies in addition to the $20.66** fee per overnight package.

**Overnight shipping is only available to destinations in the Continental US.  If you require shipping to an international address, the order must be placed through Parchment.

SAME DAY SERVICE (IMMEDIATE PROCESSING)

Same Day Service is available for those students who require immediate transcript processing. Students are encouraged to check the status of their order before coming to pick it up.

Students who wish to drop off their request in person may do so with proper photo identification at All-in-1 (MC 116). Usual wait time for Same Day Service is between 30-45 minutes, and same day service may not be available if the request is dropped off after 2:00pm or in the weeks surrounding the completion of a term or during peak course registration dates. To check the availability of Same Day Service call the Office of the University Registrar at 216-687-3700.

Please note that Same Day Service orders are subject to an additional $15 processing fee in addition to the $7 fee per transcript.

PICKING UP TRANSCRIPTS

All students and/or alumni are required to produce a valid form of photo ID when picking up transcripts. If you would like to have someone else pick up your transcript Federal Law requires that you send documentation with your signature and a copy of your CSU ID or drivers license prior to pick up, stating that you are releasing your transcript to the person indicated in the documentation. Only the person mentioned in the letter may pick up the transcript with proper photo ID. Third parties may NOT pick up transcripts if receiving Same Day Service without the proper documentation.