Office of the University Registrar

Diploma Information

General Information

Following a final audit of your academic record and verification of the successful completion of all degree requirements, the Office of the University Registrar will confer your degree.

Mailing Diplomas

You are strongly encouraged to verify the accuracy of your name and current mailing address through CampusNet.

Please make any necessary address changes online.

COVID-19 Fall Diploma Information Update:  All Fall Diplomas will be mailed by mid February.  If your diploma does not arrive at its intended destination by March 1st, notify the Graduation Office at (216) 687-3700 or at  In the meantime, if you need to verify your degree you can place an order for an official transcript.

Diplomas are mailed by the Wednesday after the week in which your degree was conferred.  If, after 21 business days from the date of the issuing of your diploma, your diploma has not arrived at its intended destination, notify the Graduation Office at (216) 687-3700 or at Notifications of non-receipt are accepted up to 60 days after your diploma has been issued. After 60 days, you must order a duplicate diploma.    All notifications of non-receipt will be investigated. The Graduation Office reserves the right to refuse the complimentary re-issuing of a diploma. 

Diplomas are not mailed to students who have a financial hold on their student account. Such holds must be resolved with the Office of Treasury Services before the diploma will be released.

Diploma Name Policy

Your name and degree being received will appear on your diploma, on your official transcript, and in the commencement program exactly as it is in the university's database.

Please verify the accuracy of your name and degree/major/minor information on CampusNet. If there is an error, name changes can be made by completing the Change of Student Information form.

Major/minor changes can be made by contacting your advisor. Your advisor will communicate the request for change to the Office of the University Registrar.