The first step is completing the registration process for our office. This involves completing an online application, submitting documentation which explains the condition that is creating the barriers, and then doing an intake appointment with ODS staff to talk about what accommodations you are requesting and are eligible to receive.

After registration is completed students need to request their accommodations in the AIM Student Portal. Then notification goes out to you and your faculty about the accommodations you are approved to receive.

No, when a student is registered, they would not need to have an intake each term. Students can login to the AIM Student Portal each term to request their accommodations. The only time students may need to provide more documentation or have another meeting is if the student is requesting additional accommodations not initially approved. Any other documentation requirements or meetings a student must do will be specified in the initial intake appointment.

No, when a student is registered, they would not need to have an intake each term. Students can login to the AIM Student Portal each term to request their accommodations. The only time students may need to provide more documentation or have another meeting is if the student is requesting additional accommodations not initially approved. Any other documentation requirements or meetings a student must do will be specified in the initial intake appointment.

No, we do not automatically do this. Students need to request their accommodation’s in the AIM Student Portal each term for the notification letters to go out to faculty. We recommend doing this early each term because accommodation’s for classes are not retroactive to the date of the request.

We do not provide accommodations just because a student has English as a secondary language and are not as proficient. We have many international students registered with our office. Any student registered with our office has been identified to have a condition that creates barriers which is identified as a disability. Having English as a second language can be a disadvantage for some students, but it alone is not a disability. Students who are having difficulty because they are not native language speaking should be referred to the ESL program, Center for International Services & Programs, or the Care Team.

For injuries that you will recover from in a matter of weeks you should consult the Care Team. Students who also recently experienced a hospitalization should contact the Care Team to discuss assistance. For students who will experience difficulties related to the injury or condition they were hospitalized for weeks or months afterwards you can register with Disability & Testing Services to get accommodations setup during your recovery. If you know you are going to be hospitalized in advance or undergo a procedure that will create significant limitations for you during recover register with the Office of Disability Services. In situations with short-term injury or absence the Care Team usually has a faster response to the request and will refer to Disability & Testing Services if necessary.

The only staff or faculty at Cleveland State that are notified are people who have a need to know to work on the provision of your accommodations. The specific details of your disability or condition are only known by Disability Services and potentially staff in the Office of Institutional Equity if information is necessary for an appeal. Information about a student’s status as registered with Disability Services is only shared with the Care Team, faculty, or other campus staff if it is directly related to the provision of a requested or emergency service. Unless absolutely necessary, we do not share specific diagnosis or medical information with anyone outside of Disability and Testing or OIE and That information is held outside of your academic record and protected by FERPA.

For disclosing to faculty, we recommend students do this through their accommodation request in our system and the Faculty Notification Letter. Students must request accommodations for classes they wish to seek accommodations for before those accommodations are needed. This would disclose to the faculty that you are registered with our office and give information about the accommodations you are requesting. It is recommended in most cases to check with the faculty to see if further discussion is needed about how the accommodations will work in their course. This conversation should not take place in a classroom with other students present.

Faculty can talk with students about their approved accommodations to get an understanding of how to provide the accommodation in an effective manner. Students do not need to tell faculty specific details about their disability or provide documentation about their disability to faculty. It is recommended that students and faculty keep conversation about details of a student’s disability vague. For example, students who are requesting an extension on an assignment related to an accommodation can state that they need an extension because of recent difficulties related to their disability. If a student receives an attendance accommodation, they could state that they are going to miss class because of an exacerbation of the symptoms related to their disability. Any documentation or specific details would only need to be provided to Disability & Testing Services when necessary.

If a student discloses that they have a disability or is requesting academic accommodations refer them to Disability and Testing Services. It is often helpful to e-connect them by sending Disability & Testing Services an e-mail (ods@csuohio.edu) where the student is copied.

If a professor suspects a student may have a disability and needs services, it is more appropriate to the Care Team (magnusacts@csuohio.edu) to be connected with services that can assist them with their difficulties. It is more appropriate to connect students to assistance services to assist them than to tell them you think they have a disability.

If a student has a sudden injury or hospitalization and they are requesting assistance, they should be brought to the attention of the Care Team as well.

Students must register with our office and submit their request for accommodation’s in your classes through our online portal. You would receive letters about the student’s requested accommodations. You can also check the AIM Instructor portal to see which students have requested accommodations. We provide an overview of how to view the Faculty Notification Letters to assist.

Students seeking temporary assistance, because of an incident, may relate to the Care Team. Students may also receive assistance through the Office of Institutional Equity if needing accommodations related to family, Title IX, or disputes resulting from discrimination complaints. Athletics has also sent faculty requests for assistance for students related to temporary injuries. Accommodations for testing may be handled through Testing Services but if contacted by those groups they should be consulted about the accommodations specified.

We strongly suggest that students reach out to faculty and discuss accommodations. Especially if the accommodation is related to attendance, assignment deadlines, or is noticeable in the classroom. Faculty can also reach out to students to discuss the parameters of how the accommodation will be used in a course. Open dialog about the accommodations and needs of the student is encouraged, but please do not discuss the provision of a student’s accommodations or identify students registered with Disability & Testing Services in front of the class or other students.

There are times where a student selects accommodations during the request process that may not be applicable to a specific course. For example, a student may request seating at the front of the classroom in an online course. Students may request testing accommodations in a class with no exams. In cases like those please disregard the accommodation if it is obvious that the accommodation is not applicable. In cases where there are course rules that conflict with the accommodation, the accommodation may supersede the course rule. Please consult Disability & Testing Services in cases where you are uncertain of how to proceed.

With any questions about the provision of an accommodation please contact Disability Services. We can discuss with you how the accommodation would work in your course and how the provision of the accommodation may be affected by the unique experiences your course offers. There are times that an approved classroom accommodation is not appropriate in each instance. We can work with you and the student to setup a more appropriate accommodation for the course.

If faculty still disagree with the provision of an approved accommodation in their course after working with ODS staff, consult our Appeals and Grievance steps. The accommodation must be provided for the student until the dispute is settled.

Testing Services is Open from 8-5 Monday through Friday. Monday through Thursday we are open for testing until 9:00 pm by appointment only.

Exams must be scheduled a minimum of three business days in advance for daytime exams or 5 business days in advance for exams that go after 4:45PM. This is for staffing purposes, and so your professor receives enough notice to send us the necessary testing materials. Final exams for fall and spring terms should be schedule at least 3 weeks in advance because of the volume of exams proctored by Testing Services at those times.

Testing Services offers exams for students who are registered and have testing accommodations with the Office of Disability Services, Office of Institutional Equity, or the CARE team.

Students are expected to take all tests and quizzes at the same day and time as when their class meets. Exceptions may be granted for students with extenuating circumstances such as those whose course schedule presents a conflict. Such exceptions are only approved with written permission from the instructor. It is the student’s responsibility to obtain this permission and to provide it to Testing Services.

You will need to provide the class date/time, exam date/time, the name of your Professor, and the course name and number for which you are scheduling.

For these instances, you can just send an email to your professor reminding them to add your extended time into your blackboard exam. If you have requested your accommodation’s, your instructors received the Faculty Notification Letter specifying what accommodation’s you are eligible to receive. Faculty may require that they receive this letter before extending the exam time. Check in with your faculty a day or two before the exam to verify the extended time has been setup.

To schedule you can either utilize our Test Reservation form, send an email to testingservices@csuohio.edu, drop by our office in RW# 215, or by telephone: 216-687-2272. Thank you!

Yes! This is encouraged. You can add multiple dates to your test reservation form for each course, or you can bring in/email your class syllabi to our office.

No, they are no longer offered at Testing Services.