Disability Services

Captioning Media for Courses

All videos for classes at CSU where a student that requires closed captioned videos and transcripts of audio must be captioned or transcribed before the materials are used in class. The information on these webpages will help you in determining what needs to be done when you have a student in your class that requires this accommodation.

To make this information easier to read we will refer to the product as Captioning or Captions and video and audio content as media. Assume that Audio files used in class or transcripts of audio are included in that reference unless differences are explicitly stated.


  1. ODS sends you notice that there is a student in your course that will need "Video Captioning and Audio Transcripts"
  2. Organize the Media that you will be using
  3. Check the media for Captions
  4. Inform Disability Services of Media that needs to be captioned (Drop off hard copy materials in RW210)
  5. ODS Staff will process the request, submit the media to our captioning service, and give the captioned version to you
  6. Show the captioned copy in class or add link to captioned media to the same location as the uncaptioned copy

Time Lines

  • Digital Materials (i.e.: YouTube, Tegrity) - 7 business days
  • DVD/ VHS materials- 10 business days from the date we receive the media


these are text based language tracks for providing the translation of the spoken text or of text appearing on the screen in scenes. These are rarely equivalent to closed captions and are not usually an acceptable substitute.
Closed Captions
captions that can be turned and off so that they only display when turned on
Open Captions
Captions that are embedded into the video so that they are always displaying
Text of the media’s audio track that is a sufficient accommodation for audio recordings and can be helpful in creating captioned videos