Messaging Services

Accessing via a browser

Looking for information on how to perform a specific task?  Then go to "how to" information  located at the bottom of this screen.

Supported Browsers

Please note: for those devices that are owned and managed by CSU, the version of Firefox that is installed on these units is not a supported version for use with Office 365.  As such, it is strongly recommended that IE or Chrome be the primary browser of choice when accessing Office 365 via a browser on these devices.

To view a listing of supported browser, please select here.

Accessing Engage 365 (Office 365)

To access your Engage 365 (Office 365) account, go to or

Once you have signed into your account, various settings for your account can be located by selecting the “Gear” icon located in the upper right.

"How to" Information 

Below is information related to specific tasks when accessing your account via a browser.  If you are unable to locate the desired information, please contact the Help Desk at or 216-687-5050.

Change how mail is sortedSet/ Change auto reply
Delegate an accountAccess a delegated account 
Maintain block or allow listsCreate a rule
Manage settingsFlag mail as phishing attempt
Recover deleted emailsList available apps
Create a signatureEmpty trash (manually and automatically)
Flag mail as junkFlag mail as not junk
Focused InboxSet "reply all" button to "reply" as default
Search mailboxShared Mailbox
Block or Unblock Senders Encrypt email
Share/Access a shared calendar
Create a personal contactCreate a personal contact group
Update/ Delete a personal contactUpdate/ Delete a personal contact group
Create a personal mail listImport Contacts

Video Training

The following link will redirect you to a site managed by Microsoft.  This site contains numerous short videos related to various actions when using the Outlook on the web.  Outlook on the web video training


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