Disability Services

Welcome to the Office of Disability Services!

Virtual Front Desk

Students and Faculty: Have Questions Regarding Accommodations or Accessibility? Starting, Monday March 23rd you connect with us live via our Virtual Front Desk!

Visit us on Zoom!https://zoom.us/j/7568177894

UPDATE: Due to a recent update in Zoom, a password is now required for everyone who wants to join our virtual front desk queue. When promted for a password, please use 301705.

We will be available Monday - Friday, 8:30am and 5pm. Note, if you cannot use the audio feature, please feel free to use the "chat" option located at the bottom of your screen.

Disability Services now has Drop-In hours!

Drop-in appointments are for students with quick questions. The meetings can be up to 15-20 minutes in length and are designed for information gathering about topics such as the process to register for accommodations, updating accommodations, or advice seeking about current disability related barriers. Drop-in appointments should not be used for intake appointments. To schedule an intake, please email ODS@csuohio.edu with your availability.

Drop-in hours are available on the following days and times:

  • Mondays 1-2pm with Rachael
  • Tuesdays 4-5pm with Sam
  • Wednesdays 12 -1 pm with Rachael
  • Thursdays 3 to 4pm with Sam
  • Fridays 8 to 9am with Grace

Visit us on Zoom!https://csuohio.zoom.us/j/5722182419 


The Office of Disability Services is charged with determining who is an eligible person with a disability and coordinating the accommodation needs of individuals with disabilities who participate in our programs.

We serve hundreds of students with a variety of disabilities, including learning disabilities, chronic health issues, attention deficit disorders, psychological conditions, visual impairments, mobility impairments, and hearing impairments.

Anyone who is requesting accommodations due to a disability is required to make that request through the Office of Disability Services. Once a person has been identified to this office, we engage in an interactive process with that person to determine what accommodations, if any, are needed to ensure their equal access and participation in our community.

All accommodations are individualized—there is not a standard list of what one “gets” if one has a specific disability. Many different disabilities have similar accommodations to address the needs imposed by the disability. Additionally, two people with the same disability may have very different needs depending upon the impact of the disability on each individual.

This website provides basic information about our services and how they are offered. Please feel free to contact us if you need more information, or to set up an appointment. The Office of Disability Services is located in Rhodes Tower West room 210. Our e-mail is ods@csuohio.edu and phone number is 216.687.2015.

Our staff is:

  • GRACE CLIFFORD MA ED.
    • Director, Disability and Testing Services
  • JEFFREY DELL
    • Assistive Technology Specialist
  • SHELLY LAMB
  • BILL MILHOAN
    • Alternative Media Specialist

Our Mission

The mission of the Office of Disability Services is to provide leadership in fostering an environment that supports the full participation by all individuals in the campus community.

The Office of Disability Services (ODS) provides assistance to both students and faculty in accommodating students with disabilities. This office serves as the primary resource for all student disability issues. The office has a long history, dating back to before both the ADA and the Rehabilitation Act. It was created in 1970 to serve the needs of a growing population of students with disabilities on campus.

The ODS staff works collaboratively with faculty, staff, students and administrators to make the process of seeking accommodations as streamlined as possible. Students who wish to declare their disabilities and seek accommodations under Section 504 of the Rehabilitation Act of 1973 and/or the Americans with Disabilities Act of 1990 and/or the Americans with Disabilities Act Amendments Act of 2008 should contact the Office of Disability Services at (216) 687-2015 for information or to schedule an intake appointment.

  • We support the educational experiences of persons with disabilities in all areas of campus life by advocating for continuous improvement in access of our facilities, programs, and services.
  • We educate the university community on issues of policies, procedures, and laws that impact persons with disabilities and affect their involvement in Cleveland State University.
  • We encourage the full development of persons with disabilities and seek to prepare them to lead satisfying and productive lives.

JED Campus Program SealJED Campus Program

Cleveland State University has joined the JED Campus Program, a nationwide initiative of The Jed Foundation (JED) designed to guide schools through a collaborative process of comprehensive systems, program and policy development with customized support to build upon existing student mental health, substance abuse and suicide prevention efforts.