Viking Card Office

Frequently Asked Questions

Viking Card FAQ

What is the Viking Card?

The Viking Card is the official identification card for all CSU students, faculty, and staff. The card is required for all active members of the CSU community. The Viking Card is your credential that grants access to University information and services. Use your Viking Card to access buildings, labs, and parking garages, check out books at campus libraries, take tests, use your meal plans and Dining Dollars, carry VikingCash for on-campus purchases, and attend CSU sporting events.

How do I get my Viking Card?

Go to the online Viking Card Office to submit your photo for your ID and follow the instructions. You will have to come to campus to pick up your ID and finalize the process. Viking Cards cannot be mailed at this time.

Do I need to schedule an appointment to pick up my Viking Card?

Yes. You must schedule a day and time to pick up your Viking Card. The link for this can be found on the virtual Viking Card Office page. You then can take the quick link at the bottom of the page to specify whether you are a first-time cardholder or need a replacement card. 

Do I need to bring my government ID?

At the time of issuance, you must have a current government photo ID with you.

Where do I pick up my ID? 

The Viking Card Office is located on the 1st floor of Berkman Hall, Room 112. Berkman Hall is off Euclid Avenue, found in the same hallway as The Jack Joseph and Morton Mandel Honors College. You must make an appointment to pick up your card at this office.

How do I contact the Viking Card Office?

Phone: 216.875.9888

What if my card becomes damaged?

To replace a damaged CSU Viking Card, schedule a time to bring the damaged card to the Viking Card Office, Berkman Hall room 112.
Viking Cards damaged due to normal wear and tear will have no fees assessed to the cardholder if the damaged card is turned in at the Viking Card Office. If the Viking Card Office staff determines the damage on the Viking Card is intentional, or you do not have the card at the time of issuance, a replacement card fee of $20 will be charged.
The Viking Card will be replaced using the existing image of the cardholder.
To schedule a time, click the schedule appointment link. Place “damaged card” in the comment section.
Viking Cards cannot be mailed at this time.

What if my card is lost/stolen?

Lost or Stolen Viking Cards can be deactivated by the cardholder by logging into the Online Card Office. Once the replacement is printed, the original card cannot be reactivated. There is a replacement fee of $20 for a lost/stolen Viking Card.

Is there a fee associated with receiving a replacement Viking Card?

If there is evidence of intentional damage or harm to the card other than normal wear and tear there is an associated fee of $20. The same fee is applied for any lost or stolen cards.

What is VikingCash?

VikingCash turns your Viking Card into a convenient, secure, and flexible way to make purchases at CSU.
By adding value to your card, your card can be used instead of cash, credit, or debit on campus. VikingCash can be used at all on-campus dining locations, the CSU Bookstore, and the Rec Center Pro Shop. 

How do I add VikingCash to my card?

Go to the online card office, where you will be able to add funds yourself.