IS&T Help Desk

Campus Location
Phone: 216-687-5050

Report a problem
Phone: 216-687-5050

Welcome! This page will help you learn to navigate and use CSU's Easy service system. Just remember:

Login is required to use Easy including the Knowledgebase.
In most cases, when working with Easy forms, your data will be filled in for you.
Be sure to look for any sections with a red asterisk as these fields must be filled in.

HELP DESK	KNOWLEDGE
Your #1 resource for assistance with any computer-related request or problem.	Have questions about IS&T processes, procedures or general information?
Call the Help Desk at (216) 687-5050 Walk-in for PC Service Not currently available	Visit Easy Service Live Chat Click on the word Knowledge in the center section Or click here.

HELP DESK

KNOWLEDGE

Your #1 resource for assistance with any computer-related request or problem.

Have questions about IS&T processes, procedures or general information?

Walk-in for PC Service Not currently available

Click the Knowledge button to view the Easy Knowledge Base

COMPUTER PURCHASE	REQUEST HELP
Using the CSU PC Procurement Program, you'll be able to purchase a PC or laptop.	Easy is the name for our Service Request, Problem Reporting system.
Visit Easy Service Under Orders & Requests click PC Purchasing Need to check order status? Visit Easy Service Under Get Help click My Order Status For more information: Go to the IS&T Hardware & Software page for general information about PC Purchasing	Visit Easy Service Under Get Help click I Need Help Learn more about the Easy system Learn how to create an issue ticket that effects only you.

COMPUTER PURCHASE

REQUEST HELP

Using the CSU PC Procurement Program, you'll be able to purchase a PC or laptop.

Easy is the name for our Service Request, Problem Reporting system.

Need to check order status?

For more information:

Go to the IS&T Hardware & Software page for general information about PC Purchasing

Click to get help from IS&T

Learn more about the Easy system

XEROX ADD, CHANGE, DELETE	UPDATE TELEPHONE DIRECTORY
Our campus-wide effort to provide efficient, quality printing in a cost-effective, environmentally sustainable way.	IS&T can help you with certain changes to your phone.
Need to move, add, change or remove a printer in your area? Visit Easy Service Under Orders & Requests click Xerox Visit the Managed Print Services page for more information.	Under Orders & Requests click Telephone Directory Updates Please note: Read the Easy Knowledge article (login required) to learn about changing your demographic information

XEROX ADD, CHANGE, DELETE

UPDATE TELEPHONE DIRECTORY

Our campus-wide effort to provide efficient, quality printing in a cost-effective, environmentally sustainable way.

IS&T can help you with certain changes to your phone.

Need to move, add, change or remove a printer in your area?

Visit the Managed Print Services page for more information.

Visit the Orders and Requests section of Easy Help

Please note: Read the Easy Knowledge article (login required) to learn about changing your demographic information

Campus Location
Phone: 216-687-5050

Report a problem
Phone: 216-687-5050