IS&T Help Desk

Search/Ask Knowledge Base

Have questions about IS&T processes, procedures or general information?  The searchable Easy Self-Service portal allows users to access Knowledgebase articles. 

Categories of Knowledgebase articles include:

  • Help Desk
  • Desktop
  • Frequently Asked Questions (FAQ)
  • Software
  • General
  • Email
  • News
  • Apple

The knowledge portal can also be accessed at

Do you have a question you would like to ask us?  It's Easy. 

  • Just go to
  • Log in
  • Click next to the green Easy button
  • Click on "Create a New Incident or Ask a Knowledge Question",
  • Select the Short Description of "Ask a Knowledge Base Question" and enter your question. 
  • You will receive a response to this question shortly.