Coronavirus Update

Frequently Asked Questions

Please be aware that given the current speed with which the COVID-19 situation is evolving, every effort will be made to update these FAQs as soon as possible.

CSU Classes and Instructional Meetings

Is Cleveland State University open?
CSU is open. We have suspended all non-essential on-campus operations and moved to remote delivery for all university-wide services. Remote working will continue until further notice. CSU has extended remote learning and teaching to include the first 2020 Summer term beginning May 16. A decision on the learning and teaching mode for the second Summer session beginning June 27 will be made at later date.  We will continue to work with state, local, and community officials to determine any additional steps needed to protect our campus community.

When will in-person classes resume?

Our current plan is to deliver classes remotely through the first summer session which begins May 16. We will continue to monitor and assess this approach and adapt as needed.  The health of our CSU students, faculty and staff remains our top priority. 

What if a student does not have the technology needed to access remote learning?
We recognize the technology challenges involved with the transition to remote learning and are doing everything possible to make this process as smooth as possible for our students. We currently have a limited number of laptops and hot spots left that we are distributing to students on an as needed basis. New requests will be placed on a waiting list and will be filled as soon as possible. Please contact Campus 411 at 216-687-5411 to make a request. Unfortunately, we do not currently have the ability to provide other forms of technology, such as web cams or printers, to students. If you are in a class that is requiring technology you currently do not have access to, please contact your professor to explain the situation. If you are not able to reach the faculty member, you can contact your College’s academic representative. The University is prepared to take every action possible to ensure students can complete their courses regardless of their technological resources.

Can students come to campus during the period when there are no in-person classes?

No. In accordance with the Governor of Ohio's shelter-in-place order, all but essential on-campus operations have ceased. We are asking everyone to stay away from campus at this time.

Will any refunds be given for room and board or other costs?
Pro-rated refunds for students’ housing, meal plans and parking fees for Spring Semester are being processed. Students should receive refunds into their CSU student accounts no later than April 21. More information on the schedule for refunds will be forthcoming as needed.

If CSU has to close or cancel classes, will there be a delay in graduating?

All CSU classes have moved to remote learning and the University is fully prepared to complete spring semester. Those students who complete their course of study will be able to graduate at the end of the semester.

Are people allowed to meet in groups on campus?
As of March 17, all events and meetings on campus have been canceled at least through May 8. Guidance for using Zoom Videoconferencing can be found here. Instructions for using Microsoft Teams can be found here. Please contact the IS&T Help Desk at 216-687-5050 if you have any technical issues setting up virtual events.

Persons at Risk

What is being done for at risk populations, such as older people or those with compromised immune systems?

We continue to closely follow CDC guidelines for members of our CSU family who are considered to be at higher risk. The health and well-being of our campus community is our top priority and additional guidance will be forthcoming.

Coming to Work

How will staffing be handled, including involving students who are employed by the university? 
With the exception of essential operations, all CSU offices have made the transition to remote services. Individuals, both staff and student employees, should check with their supervisors regarding modified operations.

Will faculty and staff have access to their offices?
Due to the Governpr's shelter-in-place order, we are asking all but those involved with desinated essential operations to stay away from campus.

Will access to CSU research labs be permitted during this period?
The university is requiring faculty to draw down all research operations in labs to the greatest extent possible, with very little access to labs on campus. Any experiment that can be postponed must be postponed. Access to labs will be allowed only for the most critical needs — to maintain animal colonies, to replenish liquid nitrogen and to ensure the stability/viability/and necessary processing of experimental material. If a faculty member requires such level of access, they should provide the names of individuals to their department chair and dean. The dean of the college, in consultation with the department chair, will make the final determination relating to access requests. Access should be limited to the minimum time necessary to complete the critical task. Any persons permitted access to the labs must maintain social distances, practice respiratory etiquette and wash their hands frequently.


What can be done to prevent the spread of COVID19?

There are several actions you can take including staying home when you are sick, avoiding contact with people who are sick, frequent hand-washing, coughing or sneezing into a tissue or your sleeve, and avoiding touching your nose, mouth and eyes. Visit the Ohio Department of Health for additional recommendations. Officials also recommend social distancing, which includes avoiding crowds and maintaining enough distance between yourself and others to avoid breathing in droplets if someone who is infected sneezes or coughs.

What's being done to keep surfaces clean?
CSU’s Facilities Services Department has received additional training on surface cleaning and disinfection and is purchasing cleaners recommended by the CDC and EPA for this purpose.

What is proper respiratory etiquette?

Respiratory etiquette is a way for people with a persistent cough, sneezing or runny nose to avoid spreading germs and viruses. When a person coughs or sneezes, they should turn away and cough or sneeze into a disposable tissue and promptly discard it. Alternatively, they can cough or sneeze into their elbow.

I have a runny nose. Should I be concerned?

There are many causes for runny noses. The CDC is recommending that people seek care if they have respiratory symptoms – usually a dry cough – and a fever of 100.4° or higher.

International Travel

What is your policy on international travel?

We have cancelled all funded overseas travel until August 31 and have cancelled our Summer Abroad programs. We are asking people who have returned from overseas to contact campus Health and Wellness Services. In addition, we are following CDC guidelines for all returning passengers from all destinations. Specifically, people returning from level 3 countries are being told to self-quarantine for 14 days.

Are you calling students and staff home from overseas?

CSU has recalled all students and staff on CSU-funded international travel. Individuals who have traveled to countries designated as Level-3 by the CDC have been advised to self-quarantine for 14 days and to contact their health care provider if they have any symptoms related to COVID-19.

What happens to a returning student who tests positive for CoVID-19?
A returning student from a Level 3 country must self-quarantine for 14 days. If, during that period, that student develops symptoms and, upon testing, is found to have COVID-19, he or she will receive appropriate medical care and CDC recommendations will be followed on when that student would be allowed to return to campus. For returning students who cannot go home and must reside on campus, a quarantine plan is in development that adheres to all CDC recommendations and protects the CSU community. 

Domestic Travel

What is your policy regarding domestic travel?

The University has canceled all sponsored domestic travel for spring semester.


Which events are canceled?

All CSU on campus events have been canceled through at least May 8. 

Will commencement be canceled?

Commencements for the University and the Cleveland-Marshall College of Law have been postponed, and will be rescheduled at a later date. Graduates will still have their degrees conferred at the end of the semester. Paper diplomas will be mailed to graduates shortly thereafter. Read more here.