Coronavirus Update

Update on CSU Operations

All services not listed are working remotely.

Academics

If students have academic issues related to remote learning they should contact their professor. If they are unable to connect with their faculty member, each college has designated a representative who will be available to provide academic assistance. The contact information for each college is as follows:

College Email Phone
Business businessadvising@csuohio.edu 216-687-3786
CLASS class.advising@csuohio.edu 216-687-5040
COSHP coshpadvising@csuohio.edu 216-687-9321
Education coe.advising@csuohio.edu 216-687-4625
Engineering engineering@csuohio.edu 216-687-2555
Graduate dean.graduatestudies@csuohio.edu 216-687-3595
Honors honors.progam@csuohio.edu  216-687-5559
Law cmlaw@law.csuohio.edu 216-687-5506
Nursing c.a.wheeler@csuohio.edu 216-687-3598
Urban levincollege@csuohio.edu 216-687-2135
Advising and Tutoring 
  • On-campus offices will transition to remote services beginning March 16. 
  • Advising and coaching services for first year, exploratory, CCP, TRIO and KeyBank Scholar students will resume on Tuesday, March 17 via Zoom with remote office hours Monday through Friday from 8 a.m. – 5 p.m.  Check Starfish for the latest information on remote advising and to schedule an appointment. Contact firstyradvising@csuohio.edu with any questions.
  • Services in the Tutoring and Academic Success Center (TASC) will resume remotely on Monday, March 23.  Updates will be available on https://www.csuohio.edu/tutoring/.  
  • Contact tutoring@csuohio.edu with any questions.
Ahuja College of Business

Remote operations from March 17. Remote services are available by contacting 216-687-3786 or businessadvising@csuohio.edu.

Bookstore

Closed. The bookstore can be accessed online at http://www.vikingoutfitters.com.

Campus Police
  • The Campus Police Department will remain open and can be reached at 216-687-2020. 
  • Officers will continue to patrol the campus on foot and in vehicles.  
  • Walking escorts are available only for critical staff who must be on campus.  
Campus 411, Registrar’s Office, Financial Aid, Treasury Services and Enrollment Services
  • Walk-up counter operations in Campus 411 are suspended beginning March 17.
  • Walk-up counter operations at Cashier’s Office are suspended beginning March 17. Night drop will remain open
  • Services are available remotely Monday-Friday from 8 am- 5 pm by calling 216-687-5411, or emailing allin1@csuohio.edu, or by chat at https://www.csuohio.edu/all-in-1/all-in-1

The CARE Management Team

The Team has transitioned to remote services. All Care meetings will happen remotely. If you need assistance, please call 216-687-2048 or email magnusacts@csuohio.edu.

Career Services
center for international services and programs

The Center for International Services and Programs (CISP) has transitioned to remote services. All CISP staff continues to be available to support students, faculty and staff, and are available virtually via phone, email and ZOOM. The phone line (216-687-3910) is staffed from 8am – 5pm Monday – Friday or you can email CISP at intlcenter@csuohio.edu. For more information, please visit our website https://www.csuohio.edu/international/international.

Center for Student Involvement

The Center has transitioned to remote services. For questions, please contact the staff directly or thru studentorgs@csuohio.edu or calling 216-687-2048. If you have student organization financial questions or need assistance with cancellation of events and their contracts, please email them to studentorgfinance@csuohio.edu or call 216-687-5052.

Cleveland-Marshall College of Law

Remote operations beginning March 17. Remote services are available by contacting 216-687-2300.

College of Education and Human Services (COEHS)

Remote operations beginning March 17. Remote services are available by contacting 216-523-7138.

College of Graduate Studies

On-campus offices will transition to remote services beginning March 17.
Remote services are available by contacting 216-687-3595.

College of Liberal Arts and Social Sciences (CLASS)

Remote operations beginning March 17. Remote services are available by contacting 216-687-3660.  For CLASS Advising, please contact 216-687-5040.

College of Sciences and Health Professions (COSHP)

Remote operations beginning March 17. Remote services are available by contacting 216-687-5580. For COSHP Advising, please contact 216-687-9321.

Counseling Center

On-campus offices will transition to remote services beginning March 17. 
Phone and online counseling, psychiatry and case management are available. 
Please call 216-687-2277. Services are free and confidential for CSU students. 

Crisis counseling call-in hours are Monday-Friday from 1:00 - 3:00. If you have questions or need to schedule an appointment, please call 216-687-2277 or email Kia Scott at s.l.scott@csuohio.edu

CSU Athletics 

All buildings (PE, Woodling, Busbey, Krenzler, Wolstein) closed. 
Academic advising available remotely by appointment, contact: 

Sports medicine/injury rehab available, by appointment, contact: Jackie Wise, j.k.wise@csuohio.edu

E-Learning

Remote operations beginning March 17. Remote services are available by contacting 216-687-3960.

Facilities

Facilities Services will be open and can be reached at 216-687-2500.  

  • Cleaning/disinfecting of all buildings will continue to take place as normal with continued focus on high touch areas. 
  • Grounds and Buildings crew will be onsite.
  • The mailroom will be operational and continuing its normal morning and afternoon rounds.
  • All active construction projects will be suspended by end-of-day March 16.
Health and Wellness 

We will be working remotely providing telehealth services beginning March 30th at 8am until at least 4/13/2020.  If you call us at 216-687-3649 between 8am and 4:30 pm Monday to Friday, someone will be able to help you with most of your health care needs.  We will update this information as the situation evolves.

Human Resources
  • On-campus offices will transition to remote services beginning March 17. 
  • Remote services are available by emailing HR@csuohio.edu or calling 216-687-3636.
Institutional Research
IS&T
  • On-campus Help Desk support available remotely beginning Tuesday, March 17 and can be reached at 216-687-5050 and/or http://easy.csuohio.edu. Help Desk hours are Monday through Thursday from 7:30 a.m. until 10:00 p.m., Friday from 7:30 a.m. until 5:00 p.m. and Saturday from 8:00 a.m. until 5:00 p.m.
  • Faculty and staff Desktop Support will be available remotely by contacting the IS&T Help Desk at 216-687-5050 and/or http://easy.csuohio.edu
  • Instructional Technology and Distance Learning services are available by contacting instructionaltech@csuohio.edu.
Levin College of Urban Affairs

Remote operations beginning March 17. Remote services are available by contacting 216-687-2135.

LGBTQ+ Center and Student Services

The LGBTQ+ Center has transitioned to remote services. The Coordinator of LGBTQ+ Student Services can be reached at 216-687-2324 or by emailing lgbtq@csuohio.edu

Libraries

Law Library:

The Law Library has transitioned to remote services. Please visit https://www.law.csuohio.edu/lawlibrary for more information on acessing resources.

Main Library: 
The Main library has transitioned to remote services, for more information on accessing resources please visit https://library.csuohio.edu/.

For students needing computers or internet access, please call Campus 411 at 216-687-5411.

Lift Up Vikes! Resource Center and Food Pantry

On-campus offices will transition to remote services beginning March 17. 
The staff is available remotely by calling 216-687-5105.

Mandel Honors College

Remote operations beginning March 17.  Remote services are available by contacting  216-687-5559.

Marketing and Communications
Mareyjoyce Green Women’s Center 

The office has transitioned to remote services. If you need assistance, please email womenscenter@csuohio.edu or 216-687-4674.

Office of Business Affairs
  • On-campus offices will transition to remote services beginning March 17. 
  • For review of budget and/or finance-related matters or questions, including purchasing, please email your requests to: vpbusinessaffairs@csuohio.edu and/or leave a voice mail message at: 216-687-3673. 
Office of the Dean of Students 
  • On-campus offices will transition to remote services beginning March 17. 
  • Remote services are available by emailing studentlife@csuohio.edu or calling 216-687-2048. 
Office of Disability and Testing Services

On-campus offices will transition to remote services beginning March 17.
All testing will be moved remotely in partnership with the faculty member and student.

Any other needs will be addressed by appointment only. 

Office of Diversity
  • On-campus offices for the Division of Diversity, Inclusion and University Engagement, as well as the Office of Inclusion and Multicultural Engagement and the Pratt Center will transition to remote services beginning March 17. Remote services will be available by contacting (216) 687-9234 or (216) 687-9396
  • Sullivan-Deckard Scholars can contact April Waltonen at (216) 324-1913 or reach her via email at a.d.waltonen@csuohio.edu to access remote support.  
Office of General Counsel 
  • On-campus offices will transition to remote services beginning March 17. 
  • For review of contracts, other documents or legal questions, please email your requests to: legal@csuohio.edu. Voice messages can be left at: 216-687-3543.  Every attempt will be made to respond to questions or requests for legal services as soon as possible.
Office of Institutional Equity
  • On-campus offices will transition to remote services beginning March 17. 
  • Remote services are available by calling 937-756-1944 or emailing OIE@csuohio.edu
Office of the President
  • Staff in the office will be operating remotely beginning March 17.
  • Voice messages can be left at: 216-687-3544.  Voice messages will be retrieved several times per day. Every attempt will be made to respond to questions and issues within 24-48 hours.
Office of the Provost  
  • Staff in the office will be operating remotely beginning March 17.
  • Voice messages can be left at: 216-687-3588. Voice messages will be retrieved several times per day. Every attempt will be made to respond to questions and issues within 24-48 hours. 
Office of Research, including SPRS and Technology Transfer Office
  • On-campus offices will transition to remote services beginning March 17. 
  • Remote services are available by contacting 216-687-9364.
  • The Animal Research Facility will be open to staff only.
Recreation Center 

Closed starting March 16. 

Residential Life

The Residential Life Office is open Monday thru Friday, 8 am-5 pm for remaining on-campus residents only.  If you need to reach the residence life staff, please call 216-687-5196 or email reslife@csuohio.edu.

Residential Life Dining – Viking Marketplace

Starting Tuesday, March 17 services limited to food delivery to remaining residents in Fenn Tower and Euclid Commons.

Restaurants

Chili’s: 
Closed starting Tuesday, March 17.

Elements: 
Closed starting Tuesday, March 17

School of Nursing

On-campus offices will transition to remote services beginning March 17.
Remote services are available by contacting 216-687-3598.

Student Center
  • Starting Tuesday, March 17, accessible only to Vikings Marketplace dining staff.
Success Coaches

Success coaching will be done remotely Monday - Friday between 8 am – 5pm.
For assistance call 216-687-5136.
 
Nicholas Petty- n.petty@csuohio.edu 216 299 5449 
Shannon Tate -  s.d.tate@csuohio.edu 216 333 5872 
Leah Grill - l.grill@csuohio.edu 216 333 4299 
Jasmine Hawkins - j.s.hawkins@csuohio.edu 216 333 6497 
Samantha Broaddus - s.broaddus@csuohio.edu 216 333 8851 
Meghan Mukenge- m.mukenge@csuohio.edu 216 246 8544 
Torieal Gibson - t.gibson@csuohio.edu 216 246 4294

Transfer Center
  • On-campus offices will transition to remote services beginning March 17.
  • Services are available remotely Monday – Friday from 8am – 5pm by calling 216-687-5568 or emailing transfercenter@csuohio.edu.
  • One-on-one appointments via Zoom or phone are available. Call 216-687-5568 to make an appointment.
Undergraduate Admissions & Student Transitions
  • All campus visit programs/campus tours/recruitment travel are suspended beginning March 17.
  • Beginning Tuesday, March 17, online information sessions for Undergraduate Admissions can be scheduled at engagecsu.com/visit
  • One-on-one appointments via Zoom or phone are available.
  • Other services are available remotely Monday-Friday from 8 am- 5 pm  by calling 216-523-7416 or emailing admissions@csuohio.edu.
Veteran Student Support Services

The Veteran and Military Resource Center has moved to remote services. The staff of the center can be reached by calling 216-875-9996 or emailing vssp@csuohio.edu.

Viking Cards

On-campus offices will transtion to remote services beginning March 17. Contact vcard.office@csuohio.edu if you have any questions. 

Washkewicz College of Engineering

Remote operations beginning March 17. Remote services are available by contacting 216-687-2555.