Messaging and Collaboration Services


What is Sharepoint?

SharePoint is a web application framework and platform developed by Microsoft, it integrates intranet, content management and document management.

SharePoint comprises a multipurpose set of Web technologies backed by a common technical infrastructure. By default, SharePoint has a Microsoft Office-like interface, and it is closely integrated with the Office suite. The web tools are intended for non-technical users. SharePoint can provide intranet portals, document & file management, collaboration, social networks, extranets, websites, enterprise search, and business intelligence. It also has system integration, process integration, and workflow automation capabilities.

It can be used as a secure place to store, organize, share, and access information from almost any device. These sites are easily accessed from a web browser, such as Internet Explorer, Chrome, or Firefox.

By default, versioning is enabled for SharePoint sites.  This includes the site layout, along with any documents that may be stored on the site.  When the site, or a document within the site, is updated, a copy of the site / document will be saved as it appeared before any changes were implemented.  This permits for the easy restoration of previous version of documents / site into the current version should the need arise.  Select here for information concerning changing the setting related to versioning, or the restoration of previous versions.

Faculty and staff may request the activation of a SharePoint site.  For additional information concerning this, and the training requirements associated with a SharePoint site, please visit the Cleveland State University SharePoint Site.  This site may be accessed via your Engage365 account by selecting "NewsFeed" and then "Cleveland State University SharePoint Sites".

Engage365 accounts, along with OneDrive, SharePoint, Lync, Office Pro-Plus and Office mobile, are activated / deactivated based upon an individual's current association with the university.  Please refer to the Messaging Services page for information concerning address assignment and account eligibility to determine if you are eligible for this service.

Using SharePoint

For information on the use of SharePoint, of for additional information concerning specific tasks, or issues, simply use the search function located within the Help option, from within your account.

  • sign into your account via a supported browser
  • open Newsfeed
  • select the question mark "?" located in the upper right corner and select "Help"
  • in the search bar enter brief text related tot he information for which you are searching

Some helpful search phrases and their results are listed below (hint: start with very broad search and if the item you are seeking is no located, refine the search by adding information to the search criteria):

Enter nothing in the search bar: upon opening the search option in Help, you will immediately be presented with links that will provide information on how to change your settings; post something and add features to a post.

Enter "Introduction" in the search bar: this will return numerous articles related to libraries, lists, controlling access and also includes some training videos.

Enter "access" in the search bar: this will return articles on such topics as managing access, sharing with internal and/or external individuals, understanding permission levels.

Enter "follow someone": this will return articles related to following individuals and/or specific documents and also provides links to training videos related the SharePoint.

Enter "settings" in the search bar: this will return articles related to defining and understanding your settings and alerts.

The above information in not meant to be all inclusive, but rather an example of the information available within the search functions.  Should you need assistance in locating specific information, please contact the IS&T Help Desk at ext 5050.

Additional Information

Select here for information that is specific to CSU or a specific task.