Working with Easy

Welcome! This page will help you learn to navigate and use CSU's Easy service system. Just remember:

  • Login is required to use Easy including the Knowledgebase
  • In most cases, when working with Easy forms, your data will be filled in for you
  • Be sure to look for any sections with a red asterisk as these fields must be filled in

HELP DESKKNOWLEDGE
Your #1 resource for assistance with any computer-related request or problem.Have questions about IS&T processes, procedures or general information?
  • Rhodes Tower, rm RT-1105
  • Call the Help Desk at
    (216) 687-5050
    ~or~
  • Email the Help Desk at help.desk@csuohio.edu

Walkin-in for PC Service

  • RT 1106
  • Hours: 8:00am to 5:00pm
  • Visit Easy Service
  • Click on the word Knowledge in the center section

click-knowledge.png

 

COMPUTER PURCHASEREQUEST HELP
Using the CSU PC Procurement Program, you'll be able to specify and purchase a PC, laptop or Windows Surface Pro tablet.Easy is the name for our Service Request, Problem Reporting system.

Need to check order status?

 

XEROX ADD, CHANGE, DELETEUPDATE TELEPHONE DIRECTORY
Our campus-wide effort to provide efficient, quality printing in a cost-effective, environmentally sustainable way.IS&T can help you with certain changes to your phone.

Visit the Managed Print Services page for more information.

Need to move, add, change or remove a printer in your area?

 

  • Under Orders & Requests click Telephone Directory Updates

Please note: Read the Easy Knowledge article (login required) to learn about changing your demographic information

More

 

Contact

Campus Location
Phone: 216-687-5050

Report a problem
Phone: 216-687-5050