IS&T Help Desk

Campus Location
Phone: 216-687-5050

Report a problem
Phone: 216-687-5050

Welcome! This page will help you learn to navigate and use CSU's Easy service system. Just remember:

Login is required to use Easy including the Knowledge Base.
In most cases, when working with Easy forms, your data will be filled in for you.
Be sure to look for any sections with a red asterisk as these fields must be filled in.

HELP DESK	KNOWLEDGE
Your #1 resource for assistance with any computer-related request or problem.	Have questions about IS&T processes, procedures or general information?
Call the Help Desk at (216) 687-5050 *Walk-in service provided by Mobile Campus on the first floor of the Student Center.	Visit Easy Service Live Chat Click on the word Knowledge in the center section Or click here.

HELP DESK

KNOWLEDGE

Your #1 resource for assistance with any computer-related request or problem.

Have questions about IS&T processes, procedures or general information?

*Walk-in service provided by Mobile Campus on the first floor of the Student Center.

Click the Knowledge button to view the Easy Knowledge Base

COMPUTER REQUESTS	REQUEST HELP
Using the Computer Request form, you'll be able to request a device.	Easy is the name for our Service Request, Problem Reporting system.
Visit Easy Service Under Catalog Categories, expand Information Services and Technology, and then click Computer Request Direct link to Computer Request For more information: Go to the IS&T Computer Requests page for general information about Computer Requests	Visit Easy Service Under Get Help click I Need Help Learn more about the Easy system Learn how to create an issue ticket that effects only you.

COMPUTER REQUESTS

REQUEST HELP

Using the Computer Request form, you'll be able to request a device.

Easy is the name for our Service Request, Problem Reporting system.

Visit Easy Service
Under Catalog Categories, expand Information Services and Technology, and then click Computer Request
Direct link to Computer Request

For more information:

Go to the IS&T Computer Requests page for general information about Computer Requests

Click to get help from IS&T

Learn more about the Easy system

XEROX ADD, CHANGE, DELETE	UPDATE TELEPHONE DIRECTORY
Our campus-wide effort to provide efficient, quality printing in a cost-effective, environmentally sustainable way.	IS&T can help you with certain changes to your phone.
Need to move, add, change, or remove a printer in your area? Visit Easy Service Click Order Item/Request Access, expand Information Services and Technology, and then click Xerox Visit the Printing information page for more information.	Under Orders & Requests click Telephone Directory Updates Please note: Read the Easy Knowledge article (login required) to learn about changing your demographic information

XEROX ADD, CHANGE, DELETE

UPDATE TELEPHONE DIRECTORY

Our campus-wide effort to provide efficient, quality printing in a cost-effective, environmentally sustainable way.

IS&T can help you with certain changes to your phone.

Need to move, add, change, or remove a printer in your area?

Visit Easy Service
Click Order Item/Request Access, expand Information Services and Technology, and then click Xerox

Visit the Printing information page for more information.

Visit the Orders and Requests section of Easy Help

Please note: Read the Easy Knowledge article (login required) to learn about changing your demographic information

Campus Location
Phone: 216-687-5050

Report a problem
Phone: 216-687-5050