What to do in a Mental Health Crisis

For urgent mental health support during business hours:

• Call the Counseling Center at 216-687-2277
• Come to walk-in hours from 1–3 p.m., Monday–Friday. At these times, you should be able to talk with a counselor shortly after you call or walk in. If you are in crisis outside these times, but within 9:00 am–5:00 pm, please call the Counseling Center and we will work to get the first counselor available to meet with you.
• If imminent risk or in need of transport to the hospital, call CSU Police at 216-687-2020

If after-hours mental health crisis:

• Call our main number 216-687-2277 and follow the prompts to speak directly with a counselor over the phone
• Call or text the National Suicide Prevention Hotline at 988, or chat at 988lifeline.org/chat
• Text “4HOPE” to 741-741
• Go to your nearest emergency room

Other mental health support lines:

• Cleveland Rape Crisis Center's 24/7 Hotline (for sexual abuse survivors), Phone or text: 216-619-6192, or follow link to chat
• Frontline Service's 24/7 Hotline (local to Cleveland), Phone: 216-623-6888, Text: “4HOPE” to 741-741
• Journey Center for Safety and Healing's 24/7 Hotline (for domestic violence survivors), Phone or text: 216-391-4357, or follow link to chat
• SAMHSA's National 24/7 Helpline (for individuals experiencing substance abuse), Phone: 1-800-662-4357
• Steve Fund 24/7 Hotline (for people of color), Text: "Steve" to 741-741
• Trans Lifeline, Phone: 877-565-8860, but check their website for hours and holiday closures
• The Trevor Project 24/7 Hotline (for LGBT+ individuals), Phone: 866-488-7386, Text: 678678
• Veterans Crisis Line 24/7 Hotline, Phone: 988 then select 1, Text: 838255