Requesting Voice Messaging Service
New office telephone lines will be given voice messaging service upon installation. If voice messaging needs to be added to an existing line, your department administrative assistant should open a service ticket with: http://easy.csuohio.edu.
For a list of options and special configurations, please view voice-messaging-options.pdf
To access the voicemail system, dial 2001 from on-campus or 216-687-2001 from off-campus. When dialing from off-campus please follow the prompts after the system answers, to input your mailbox number (extension number) and the security code (password).
A quick reference sheet is available for you as you get acquainted with the new system. The reference sheet can be printed and kept next to your phone. voicemail-quick-reference-guide.pdf
Training sessions for faculty, staff and student employees are available upon request by calling the Telecommunications Office at 216-687-3881.
Unified Messaging with Email Notification
Your voice mailbox may be enabled with Unified Messaging. This feature synchronizes voice messages for an office telephone with an employee, group, or department email address. Only one email address may be designated to receive messages from a voice mailbox. Please see the reference sheet regarding use of the feature. Unified Messaging instructions for CSU.pdf
Password Resets and other changes
Please open service ticket with http://easy.csuohio.edu or call 216-687-3881.