Office of Facilities Management

Work Order & Service Requests

Work Order

What is a Work Order?
A Work Order is created/submitted for campus areas/facilities needing routine maintenance to perform its original intent of installation. Departments are not charged for work orders submitted, fitting this intent.

Service Requests

What is a Service Request?
A Service Request is created for any work that does not meet the requirements of a Work Order and changes the original intent of installation

Need Service Call 216-687-2500 or visit

Call (216) 687-2500 if any issue is urgent.

For examples and additional details please click here: Policies and Procedures