Starting March 16, 2020:
The Counseling Center is Open Online and by Phone
During this stressful time, we are available for you. To help keep everyone safe, we are practicing good social distancing. To accomplish this, we are transitioning to online and phone counseling, case management, and psychiatry. We will maintain our normal business hours (Monday – Friday, 9-5 with some 5:00 appointments).
Current clients will be called or emailed with information about how to connect for your appointment. Group counseling clients will be emailed about upcoming online group options.
New clients, please call to schedule with us. We are maintaining our normal Crisis hours (Monday – Friday, 1:00 – 3:00), but instead of walk-in, they are call-in hours: 216-687-2277. Because we are working remotely at this time, you will need to leave a voice mail message. Messages left during business hours will be responded to quickly, and you will get a call back from a blocked number or an email response. Thank you for your patience as we transition to remote services!
As always, after-hours phone counseling is available for crises: 216-687-2277.
Some tips for stress management at this time can be found here:
- Coping during School Closure – Active Minds
- Taking Care of Your Behavioral Health during an Outbreak - SAMHSA
- Coping during Coronavirus Pandemic - CDC
If you feel hopeless or helpless, don’t hesitate to call us or use one of our crisis resources:
- Crisis Text Line: Text 4hope to 741-741
- National Suicide Prevention Lifeline: 1-800-273-8255
- Frontline Services: 216-623-6888
Take good care of yourself during this important effort to keep our communities safe! We are all in this together.
The Counseling Center is here to support and empower our diverse student community!
Call us at 216-687-2277 or walk in at the Union Building, Rm 220 (1836 Euclid, above Rascal House) to get connected for:
- Coping skills groups
- Group therapy
- Individual therapy
- Crisis consultation
- Couples therapy
- Psychiatry services
- ADHD/LD assessment
- Academic skills workshops
- Workshops tailored for your group
- After-hours phone counseling
Office Hours: Mon. – Fri. 9 – 5
Crisis CALL-In: Mon. – Fri. 1 – 3
Some 5:00 sessions by appointment
After-hours phone counseling: 216-687-2277
CSU is a JED Campus, part of a nationwide initiative to prevent suicide. Watch the video below to learn more about CSU students and suicide prevention, and check out VikesCare to see how you can help!
How to contact us:
To find out more about the services offered by the Counseling Center please stop by (UN 220) or contact us at 216.687.2277. You will be scheduled for a 20 minute referral phone screening with a counselor within 2 business days. The screening counselor will help connect you to one of our coping skills or therapy groups, see if individual therapy or psychiatry is needed, and offer other helpful resources.
Crisis walk-in sessions are available from 1pm to 3pm Monday through Friday. At these times, you should be able to meet with a counselor shortly after your arrival. If you are in crisis outside these times, please come anyway, and the first counselor available will meet with you. Outside of business hours, call us to connect with a phone counselor.
The Counseling Center is accredited by the International Association of Counseling Services Incorporated (IACS), and our Doctoral Internship in Health Service Psychology is Accredited by the Commission on Accreditation of the American Psychological Association.