Starfish For Students 

Starfish is an online student success platform that helps you stay connected with your Support Network and keep track of your academic progress.

What students use it for:

  • Connect and Schedule with academic coaches/advisors, professors, and support staff
  • Track your progress through alerts (Flags, To-Dos, Referrals, Kudos)
  • Check messages and upcoming appointments
  • Access and schedule with campus resources

Your Guide to Starfish: Tracking Progress & Getting Support

Use the LOGIN button below to access your Starfish account. You can also access Starfish by going to CampusNet (click on the Student tab, then the Starfish link next to the blue star).

login

 

cnet

*Starfish is unavailable each week from Saturday at 6:00PM-11:59PM due to regular CampusNet upgrades.  

Your homepage in Starfish is your Success Network. Under your Connections, you will find your assigned academic coach/advisor and other support providers. You can click on a provider to view their profile, contact information, and schedule an appointment (if available). 

network

Check out the free resources at CSU available to you under Your Services!

services

Click on the menu in the top-left corner of your Starfish to navigate to your Dashboard. Your Dashboard will show you Notifications you've received about tracking items that have been raised for you. You can also view your Calendar of upcoming appointments, assignments from Blackboard with due dates, and tracking items with due dates.

dashboard

What are Tracking Items?

Starfish is a tool that your instructor(s) and support staff use to alert you of your academic progress. To alert you, they will raise tracking items (flags, to-dos, referrals, and kudos). 

  • If you received a Flag, your instructor and/or support staff want you to take action to improve in a course or other aspect related to your academics.
    *Reach out to your advisor or instructor to discuss and resolve the flag!
     
  • If you were sent a To-Do item, your instructor and/or support staff want you to complete a task. 
     
  • If a Referral was made for you, it is advised that you get connected and schedule to meet with that resource or service. 
     
  • If you were sent a Kudo - great job! Your instructor and/or support staff are acknowledging your academic achievements and job well done!

Navigate to the Courses page in the main menu of Starfish (top-left corner). You can view the Instructor(s) of your course and their contact information. Online appointment scheduling with your instructor may be available.

If a Service is added next to your course, this service is directly supporting your class. Take advantage of the support and engage with the service by scheduling an appointment or viewing the profile and contact information. 

Click the Attendance tab under a course to view your attendance record in a class. Attendance records may not be included if your instructor does not track attendance in Starfish. 
*If an attendance record is incorrect, discuss this with your instructor. 

courses

 

Go to the main menu of Starfish in the top-left corner. Select the Messages page to view all messages that Starfish sent you via email. This may include appointment confirmation details, emails from your instructors or advisors, and other outreach from support services on campus. 

messages

 

messages


Go to the Upcoming page in your main menu to view all upcoming appointments you have scheduled. You can view the time and location of the appointment and cancel the appointment if needed. 

upcoming

Connect with Starfish Support for Assistance!

If you still have questions or need additional support navigating Starfish, please contact us at starfishsupport@csuohio.edu or call 216-687-5391.

We'd love to hear your feedback! Please complete this form to let us know how we can improve the Starfish experience and resources available to support you. 

Campus Location & Mailing Address

Campus Location
1899 East 22nd Street, BH110
Cleveland, Ohio 44115-2214
Phone: 216-687-5391
Email: starfishsupport@csuohio.edu

Mailing Address
Enrollment Management
Cleveland State University
2121 Euclid Avenue, BH110
Cleveland, Ohio 44115-2214