Services for Students

Services for Students

  • student borrowing a laptop
  • tech stop image
  • wide-angle view of lab


Internet Hotspots Program - Discontinued May 18, 2022

Service for internet hotspots issued during the pandemic for remote learning will be discontinued at the end of Spring Semester. Hotspots will stop working on May 18, 2022. Equipment may be returned to Mobile Campus on the first floor of the Student Center. Please remember to turn in the charger and cable that came with the hotspot. If you have previously returned equipment, please disregard, no further action is required.   

Contact your local Internet Service Providers for internet services available in your area, or your mobile phone carrier for hotspot services on your cell phone.  Some students may qualify for an FCC program that helps make broadband more affordable. Information for this Affordable Connectivity Program can be found by visiting https://www.fcc.gov/acp.

New Mobile Internet Loaner Program !

In support of CSU’s mission of teaching & learning IS&T is piloting a New Mobile Internet loaner program starting May 9, 2022 at the Mobile Campus location. The pilot will include twenty mobile internet devices that can be borrowed for four-day intervals, aligning with the current laptop checkout period. For more information regarding the pilot.

Help Desk:

Help Desk support is available 24x7 at 216-687-5050.

Computer Labs:

The following computer labs will be open for Fall Semester with reduced capacity to allow social distancing.

Berkman Hall - 8:00am - 8:00pm M-F  8:00am – 5:00pm Sat
Student Center - 8:00 am - 8:00 pm M-Thur  8:00am-5:00pm Sat
Monte Ahuja College of Business  7:30am-8pm M-F  8:00am- 5:00pm Sat
Fenn Tower  8:00am – 8:00pm  Every day

Mobile Campus hours:

Monday through Thursday from 8:00am - 8:00pm
Friday and Saturday 8:00am - 5:00pm

Tech-Stop:

Services now provided by Mobile Campus Student Center Location