Services for Students

Services for Students

  • student borrowing a laptop
  • tech stop image
  • wide-angle view of lab

In addition to providing Computer Labs, Campus Connecction Lounge Labs, Mobile Campus Laptop Loans, listed below are additional services.

If you have any questions regarding our services: Contact the IST help desk X5050 or Visit Us: Rhodes Tower 1106, Mon-Fri, 8am-5pm

 


 

Tech Stop--A starting point to deal with any Technology Issue!

**Password resets
**Office 365 installs
**Wireless setup
**Computer issue advice
 
 

On the first floor of the Student Center, across from the computer lab!

Open Monday through Friday, 8:00 am - 5:00 pm
Open at 9:00 am summer semester
Closed during breaks and university holidays

 


 

Wireless Printing from your Mobile Devices!

Students - You are now able to print directly from your smart phones and tablets to selected printers in the IS&T Student Labs.  To use this service, you must download the free Xerox Mobile Print App.  Lab printers available for wireless printing are listed below.

To download the app or more information click this link or copy and paste https://www.csuohio.edu/sites/default/files/wireless_printing.pdf  in your browser.  

BU23HP1

FTcolor

RT-LearnComD

SC-Printer2

BU23HP2

MC120HP1

RT-LearnComE

UR39HP1

FT103HP1

MC120HP2

SC-Color

UR40HP2

FT103HP2

MC120HP3

SC-Printer1

Z-Urban-Color

Free Computer Assistance Service

For Student owned PCs, MACS and Laptop Computers.  Services provided: System and disk cleanup, Anti-spyware, Anti-virus software, Software install and Advice for self-help virus removal. 

Students must present a valid CSU ID before service can be provided.  Due to warranty and liability restrictions, we cannot perform physical repairs or hardware installation/replacement to any PC, Mac, or Laptop.

SAS and/or SPSS Statistical Software

CSU has licensed 1000 copies of SAS and 100 network copies of SPSS for academic use on campus only.

Mobile Campus Satellite!

The Michael Schwartz Library and the IS&T Mobile Campus laptop loan program are collaborating to make laptop and scientific calculators available to borrow from the Library in addition to the current Mobile Campus location. For now iPads will continue to be loaned from the Student Center location, but not from the Library unless the number of request justify purchasing additional iPads.  The same rules will apply at both locations.

Speech-enabled Directory Service

Speech-enabled directory service is available through the CSU telephone system, benefiting hands-free callers and assisting with call processing after regular business hours.

Callers reaching the CSU main number, 687-2000, will be prompted to enter or speak their choice for assistance.

Choosing...
1  Prompts the caller to say a department name to be reached.
2   Prompts the caller to say a person’s name, or press # to reach a dial-by-name directory.
3   Plays a status announcement for University closing due to inclement weather or other situation.

If the system does not recognize the entry, or the caller waits for assistance, a University Operator will answer the call and provide assistance during regular business hours. After hours, callers use the dial by name directory. The self-service speech recognition menus and dial-by-name directory are available 24 hours per day.