As of August 3, 2020 we are open to provide health care for a limited number of patients both in-person and remotely. More appointments will be available after August 17, 2020. As our appointment slots are limited, physical exam appointments will be restricted to those students who have the Student Health Insurance or no other insurance until further notice. Please call our offices at 216-687-3649 for more information.
We will be prioritizing seeing those students or employees who are taking classes or working on campus who:
- Might have COVID symptoms and need COVID testing. Please quarantine yourself until we see you, you get tested AND are cleared by our medical staff.
- Have been notified that they are a direct contact of someone who has COVID and needs testing. Please maintain your quarantine until we test you, you get your test results back, and our medical staff have cleared you.
- Have the Student Health Insurance, no insurance, live in the Residence Halls, or are health care or education students needing things for their programs.
- COVID testing is available at CSU only by appointment. Please call our offices at 216-687-3649 to complete a health screening to schedule an appointment. We will make your appointment if it's medically appropriate and give you further instructions.
We will be continuing to offer CSU telehealth visits at no cost to you. Please call us at 216-687-3649 between 8am -4:30pm Monday through Friday. We will update this information as needed.
You may also email questions to Health & Wellness at firstname.lastname@example.org. We will respond during working hours.
FOR EMERGENCIES CALL 911
AFTER HOURS TELEDOC 855-281-6556 fully covered by CSU Student Health Insurance and most other insurances.
At Health and Wellness Services your health and safety are our priority. If you need medical assistance during our closed hours please call the Teledoc line at 855-281-6556 or visit an urgent care or minute clinic center for non-emergency situations. If you have a medical emergency, call 911 or go to an emergency room located near you.
Located in the Center for Innovations in Medical Professions, 2112 Euclid Avenue, Room 205, CSU Health & Wellness Services is a high quality medical facility committed to serving the medical needs of the CSU community. Staffed by certified nurse practitioners and doctors, it offers a wide variety of services including primary and same day care, health counseling, limited in-house pharmacy and lab services, shots and immunizations, and more. Refer to the links on the right hand side of this page for more information.
Medical care is available to CSU students, staff and faculty by appointment. There is no charge for most visits. We can bill most insurances. There are no co-pay or co-insurance charges. However, a minimal charge may be assessed for medications. If your insurance doesn’t cover a test we did “in house”, a vaccine given for a trip, or any part of the visit cost, then we will contact you & bill your student account at the very low self-pay rate. If you have no insurance or one we can’t bill, a $5 office visit charge and other minimal charges may be assessed for medications, shots, lab tests and physical exams. For those students who have the Student Health Insurance, there is 100% coverage in the Health Center and only a $5 co-pay for any generic medication dispensed. To schedule an appointment call 216.687.3649.
Students can register for the student health insurance policy by logging on to CampusNet and clicking on the insurance tab. For more information, contact CSU Health & Wellness Services at 216.687.3649 or visit www.uhcsr.com & go to "find your school's plan."
Important Phone Numbers
Health and Wellness Services: 216.687.3649
(do not send e-mail regarding urgent needs or to schedule/cancel an appointment; e-mail is checked intermittently; e-mail information is not confidential)
Emergencies on Campus: CSU Police Department at extension 2020
National Poison Control: 1.800.222.1222 ~ Local Control Center: 216.231.4455
CSU's Health and Wellness Services is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC).
Cleveland State University has joined the JED Campus Program, a nationwide initiative of The Jed Foundation (JED) designed to guide schools through a collaborative process of comprehensive systems, program and policy development with customized support to build upon existing student mental health, substance abuse and suicide prevention efforts.