WHAT'S NEW FOR FALL 2015
|Contact Information||IS&T Supported Software|
Listed below are some of the new or expanded IST services and information regarding changes. For questions about our services, please call the IST help desk X5050 or contact the appropriate person (see contact information).
Over 200 large, 22-inch screen computer monitors have been ordered to replace the small screens for all lab computers. The new larger monitors will replace the small screens by the end of the semester.
Free Computer Assistance Service
For Student owned PCs, MACS and Laptop Computers. Services provided: System and disk cleanup advice, Install Anti-virus software, Virus removal advice, wireless access setup and technical assistance.
SAS and/or SPSS Statistical Software
CSU has licensed 1,000 copies of SAS and 100 network copies of SPSS for academic use.
Fenn Hall Computer Lab Moving!
The Fenn Hall lab PCs and two printers will be relocated to the Library Learning Commons (LLC) on the first floor of the Michael Schwartz Library in Rhodes Tower by the end of Christmas break 2015. The supervisor of IST's general computer labs will also relocate to the LLC in the Library.
Mobile Campus Satellite!
Beginning with the Fall Semester, August 24th, the Michael Schwartz Library and the IS&T Mobile Campus laptop loan program are collaborating to make laptop and scientific calculators available to borrow from the Library in addition to the current Mobile Campus location.
New IS&T Online Service Request Catalog
is now part of easy.csuohio.edu, IS&Ts ticketing system to provide quicker response to your requests. To access, go to easy.csuohio.edu and click on Service Catalog. There are additional boxes to request the following:
•Share Drive Requests - create a request to add people to the disk share of Vike, increase space or remove access for former employees.
•Computers/Monitors - place an order for PCs, laptops, monitors, RAM, Solid State Drive(SSD) or many other options. You will have a cart, that functions just like the carts when you shop on your favority internet sites.
•MACD Requests - (Move, Add, Change, Delete), information you need to provide to request to move a printer to a different location.
•IP Requests - if you are moving your computer and it requires a static IP, you can provide the necessary information to IS&T, so you can connect with your new static IP as soon as possible.
Speech-enabled Directory Service
Speech-enabled directory service is now available through the CSU telephone system, benefiting hands-free callers and assisting with call processing after regular business hours.
Take your Printing Jobs Up a Notch
The Printing & Duplicating Department has four digital printing presses for high quality production for postcards, hotcards, invitations, fliers, brochures and newsletters.