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Noted Customer Service Expert John DiJulius Speaks at CSU May 24

He headlines next edition of Ahuja College of Business’ alumni speaker series

John DiJulius, customer service expert, best-selling author and business owner, will headline the next edition of the Executive Speaker Series hosted by The Monte Ahuja College of Business Alumni Chapter at Cleveland State University. DiJulius will speak about how he has helped organizations develop their customer service models to be their biggest competitive advantage, dominate their industries and make prices irrelevant.

The event will be held from 5:30 p.m. to 7:30 p.m. Wednesday, May 24th at the Ahuja College of Business, room 118. The cost is $5 for alumni and the general public, with funds going to student scholarships. Admission is free for current students. For more information visit,

John DiJulius is a graduate of the Ahuja College of Bussiness and a national authority on customer service and its impact on business success. He is the best-selling author of three books including The Customer Service Revolution, which went to number one on Amazon. He is also the president of The DiJulius Group, a customer service consulting firm that works with companies like Starbucks, Chick-fil-A, and The Ritz-Carlton, and is the founder and owner of John Robert’s Spa, named one of the Top 20 Salons in America by Launchpad magazine.