Campus411 All-in-1 Enrollment Services

Contact Information

Hours of Operation

Monday
Phone & Live Chat only: 10am – 12pm & 1:00pm – 4:45pm; No Walk-In Visits Available.

Tuesday through Thursday
Phone and Live Chat: 10am – 12pm; 1pm – 2pm; 4pm - 4:45pm
Walk-In visits: 2pm - 4pm only; No Phone Services Available

Friday
Phone & Live Chat: 1pm – 4:45pm Only; No Walk-in Visits Available
Mon – Fri: All staff will be at lunch from 12–1pm (No Services During this Time)

Mailing Address:
Cleveland State University
2121 Euclid Avenue, BH 116
Cleveland, OH 44115

Campus Location:
1899 East 22nd Street, BH 116
Phone: 216.687.5411
Fax: 216.687.5491
Email: allin1@csuohio.edu

Contacting Collections & Hold Inquiries

Students with a Student Finance Hold (SFH) may contact the Bursar's Office (216/687-5249) to have their SFH removed. Typically, for the hold to be removed - your student account must be paid in full or enroll on a budget payment plan.

Collection holds are a different matter-- they can only be removed by the Collections office

If you have any of the following Collection holds:

SFE- Student Finance ECSI

SFI- Student Finance In-House Collections

SFN- Notice Warning Collections

SFW- Student Finance Write-Off Account

You must contact the Collections office at 216/687-5445.

If you have an SFA- Student Finance Attorney General hold. You must contact the Ohio Attorney General at 1-888-665-5440 to resolve your student account.

All finance holds will prevent registration adds, withhold any transcripts, and prevent the release of any diploma.