Is it phishing ?
Scammers and spammers know that people are busy and, most likely, will read their mail quickly with out spending much time looking at the message itself. It is this characteristic that they are relying on when they send out these messages. Identifying a phishing attempt can be easy, as long as you know what to look for and take your time to look at the message for the clues indicating it may be a phishing message.
I replied to a phishing message - now what ?
It happens, you are busy, you just got back from a 2 week vacation and now have to catch up on all of that email in your Inbox. Then it occurs to you, but a little too late, that last email ... something about it did not look quite right! You may have just responded to a phishing attempt. All is not lost, but time can be important so take action quickly to lessen any possible harm.
Phishing on CSU cell phones and CSU office phones
For CSU cell phones: if you receive any messages or calls from 611 and prompts you to enter personal information, do not respond. The phone is owned by the University and no personal information is tied to the phone service. No changes can be made by users; only Telecommunications Office is authorized to make any changes to the account.
For CSU office phones: if you receive calls from outside callers claiming that you have placed a call to them without your knowledge (i.e.. your direct number is appearing as caller ID instead of 216-687-2000), than your telephone number may have been “spoofed”. Please alert Telecommunications if this becomes a recurring issue. We will work with you on an individual basis on how to address the situation.
If you receive any of the messages similar to those described below, or any of those listed in the archives:
- Do not reply, select any link or open any attachments
- Mark the item as phishing (this will send the item to Microsoft for review and flag the item as "junk" in your mailbox) or delete the item.
If the email you received is not listed below or in the archives, presume the email is a phishing attempt and forward the email to firstname.lastname@example.org
New this week
- Emails with the subject of "LAST WARNING" are being sent that originate from, or appear to originate from, a CSU email address stating that your account will stop sending / receiving mail within in the next 24 hours unless you sign in. Do not select any link within it, nor reply to the email, it is not a legitimate email.
CSU never locks your email account due to lack or use, nor do we request you sign into your account to verify your credentials.
For information related as to when your account will be deactivated, once you are no longer actively associated with CSU, please visit the CSU email page.
- Emails notices informing an individual that they may be eligible to receive a large sum of money due to various reasons are also being sent to accounts. These are merely attempts to obtain personal and/or financial information.
To view a list of these and other Phishing notices that we have received in the past, based upon content type, visit the archives.