The Cashier's Office is located in Main Classroom, room 115. Please see below for our normal office hours, as well as extended hours for the semester start.
Special Fall 2018 hours (August 13-31)
Saturday (8/25 only): 9:00-1:00
Special Fall 2018 hours (September 4-7)
U-pass stickers are available for pick-up beginning Friday, August 17.
Fall 2018 RTA passes available in the STUDENT CENTER.
August 17-24: Student Center Atrium (1st floor) 9:00-4:30
August 27-31: Student Center Inner Link (2nd floor) 9:00-4:30
You must bring a valid Viking ID to be issued a U-Pass sticker.
Welcome to the Cashier’s Office at Cleveland State University. We’re here to help you take care of your financial responsibilities to the University through your CSU Student Account. In addition to making tuition payments, you can also add funds to your Viking Card at our office and pay for departmental transactions (for example, paying for fingerprinting or book binding).
For your convenience, please remember that all payments can also be completed via CampusNet or ShopNet.
Follow this link to ShopNet to pay an application or a graduation fee, or to pay for a writing test, etc. A full list of all fees is listed on the ShopNet home page.
The Cashier’s Office is located in the Main Classroom Building in room 115 adjacent to Campus411 All-in-1.
CASHIER'S OFFICE HOURS (subject to change)
Monday: 10:00am - 5:00pm
Tuesday: 10:00am - 4:00pm
Wednesday: 10:00am - 4:00pm
Thursday: 10:00am - 4:00pm
Friday: 10:00am - 4:00pm
Extended hours are offered prior to the start of Fall and Spring semesters.
The office will be closed on the following University Holidays:
- Independence Day (Wednesday, July 4, 2018)
- Labor Day (Monday, September 3, 2018)
- Veteran's Day (Monday, November 12, 2018)
- Thanksgiving (Thursday, November 22, 2018 & Friday, November 23, 2018)
- Christmas (Tuesday, December 25, 2018)
- New Year's Day (Tuesday, Janaury 1, 2019)
- Martin Luther King Day (Monday, January 21, 2019)
- President's Day (Monday, February 18, 2019)
- Memorial Day (Monday, May 27, 2019)
- PAY ON THE WEB THRU CAMPUSNET
By Electronic check (no service fee charged)
By credit card - VISA, MasterCard and Discover (a 2.9% service fee will be charged by the payment processor)
- PAY BY MAIL AT: CSU, 2121 EUCLID AVE., MC 115, CLEVELAND, OH 44115
Mail checks only (no credit card payments by mail)
- PAY AT EXPRESS PAYMENT CENTER LOCATED OUTSIDE MC 115
Deposit checks only (no cash or credit card payments). Please write your CSU Student ID Number on all checks.
- IN PERSON AT THE COUNTER
Cash, check, and money orders are accepted at the counter. Credit cards are not accepted for tuition payments.
- ONLINE THROUGH SHOPNET
Pay with a check or credit card for departmental transactions (graduation fees, application fee, etc.).
Stop Payment Request
If you have selected to receive a paper check as your refund preference and you did not receive it within 10 days, if it has been lost or damage, you may request to have a stop payment placed on that check and a new check issued in its place. Please ensure you have waited a minimum of 10 calendar days and then submit a check void request here to begin the stop payment process.