Diversity Management Specialization M.A.


Faculty and Facilitators

Philip R. Belzunce, Ph.D., SMFT, DAPA, RPP, CPE, CPC

Philip R. Belzunce, Ph.D., SMFT, DAPA, RPP, CPE, CPCDr. Belzunce is a diplomate in psychotherapy, and a psychotherapist, lecturer, worldwide consultant, and supervisor for AAMFT. He applies a systemic approach integrating Gestalt, Ericksonian hypnosis, and family therapy methodologies. His training includes family therapy with Virginia Satir, Jay Haley, and Chloe Madanes. He is a certified Tao instructor and a Reiki Master. He is also certified in polarity therapy and as a spine realigner. He is the author of What Really Matters Is the Heart and Heart Shadows, and the co-author of Once upon a Doggie.

Amy C. Eugene MSOD

Amy Eugene has over 15 years of experience in organization development, including change management, conflict resolution, facilitatingEugene Pic difficult conversations, leadership development, team building, strategic planning, process improvement, Appreciative Inquiry, and knowledge management.Previously, Amy served as Knowledge Network Coordinator for Ernst & Young’s Management Consulting service in their Center for Business Knowledge. With a broad smile, generous heart, and authentic presence, Amy encourages laughter and fun as an integral part of the change process. She is Gestalt-trained and uses that approach in her work. Amy earned a Master’s of Science degree in Organizational Development from Case Western Reserve University’s Weatherhead School of Management, and a Bachelor’s of Arts degree in Organizational Development and Organizational Communications, with a minor in Black Studies from Cleveland State University.

Lalei E. Gutierrez, Ph.D., R.P.P., S.M.F.T.

Lalei E. Gutierrez, Ph.D., R.P.P., S.M.F.T.Dr. Gutierrez is a holistic psychologist, an approved supervisor for the American Association of Marriage and Family Therapy, a Registered Polarity Practitioner, a life and wellness coach, a body process therapist, a holistic health educator, and a certified healing Tao Instructor and Reiki Master. She is a faculty member of the Gestalt Institute of Cleveland’s programs “Couples/Family and Small Systems”, “Working with Body Process”, and the post-graduate Gestalt Training Program.  She is also a faculty member of the Diversity Management Program at Cleveland State University. In her integrative and holistic practice with individuals, couples, families, professional groups, and organizations, her range of interests and expertise include bridging Eastern and Western approaches, and the integration of body-mind-spirit and diversity processes in therapy, consultation, mentoring, holistic health education, and life and wellness coaching.

Linda Koenig, M.A.

Linda Koenig, M.A.Linda Koenig is an executive coach, organizational effectiveness and human resources consultant. She provides executive coaching in leadership, motivation, critical-thinking and survival skills in turbulent work environments. She specializes in helping executives overcome obstacles that keep them from achieving their highest potential. Linda is also a certified mediator and helps resolve disputes between various employees and groups. Linda has a Bachelor’s Degree and a Master’s Degree from Ohio University. She attended Kent State University for postgraduate work and studied Organizational Development at the National Training Laboratories Institute. She also completed extensive postgraduate work at the internationally known Gestalt Institute of Cleveland.

Paul Putman, Ph.D.

Paul Putman, Ph.D.Dr. Putman is a Program Officer at the Cleveland Foundation. In addition to his cross-sector grant making work, he oversees a number of special projects advancing the education, arts, and human services sectors. Prior to joining the foundation, for nearly 20 years Paul had an extensive career in higher education (both teaching and in student development roles) at institutions in Illinois, Kansas, and Ohio. He has presented at local, regional, national, and international workshops and conferences on a range of topics related to leadership, service, nonprofits, technology, and philanthropy. Paul holds a Ph.D. in Urban Education with a focus on Leadership and Lifelong Learning from Cleveland State University. His research interests include leadership development and technology in relationship to adult education. He earned a master of arts in psychology, with a specialization in diversity management jointly conferred from CSU and the NTL Institute for Applied Behavioral Science (DMP 4) and a master of science in education, guidance and counseling with a specialization in higher education from Eastern Illinois University. His B.A. is in English from Kent State University.

Christina M. Royer, JD, GPCC, ACC

Christina M. Royer, JD, GPCC, ACCAn Ohio native, Christina M. Royer earned her J.D. with highest honors from the University of Akron School of Law, graduating first in her class and served as Editor-in-chief of the Akron Law Review. She also holds an M.A. in French from Kent State University and a B.A. in French and a B.S. in Secondary Education from Miami University. Chris has been practicing in the area of employment law, representing individuals, for the past 11 years.  Practicing exclusively in this area has given her a breadth of experience in dealing with all manner of issues that arise in the workplace.  Because many of those issues cannot be addressed from a legal standpoint, Chris earned an Associated Certified Coach (ACC) credential from the International Coach Federation. Chris’s coaching practice focuses on all manner of workplace issues, with special emphasis on helping clients to attain work and career satisfaction and to build leadership skills and abilities to enhance their careers.  Chris also works with managers and employees whose work performance or behavior presents challenges to the organization, to assist them in becoming effective contributors in the workplace.

Michele Scott Taylor, Ed.D.

Dr. Taylor is the CEO and Principal of Global Learning Solutions, a small consulting firm she started in an effort to provide MS Taylorcultural competency development, program evaluation, program proposal development, grant writing and organizational development assistance to small businesses and non-profit organizations. Her professional and reasearch interests include: diversity, cultural competency, organizational development and organizational learning. She recieved two BA degrees from Akron; French and Politcal Science Sociology, a Master of Education from Kent and a Doctorate of Education from the University of pittsburgh. Dr. Taylor is also the Chief Program officer at College Now Greater Cleveland and provides strategic leadership for the organization's programmatic efforts, including school, community-based advising and federal programs.

Steve Slane, Ph.D.

Steve Slane, Ph.D.Dr. Slane is one of the founding faculty members of the Diversity Management Program. His training is in Social Psychology and Statistics and Research Design from the University of Nebraska Lincoln. His research interests are in the areas of interpersonal relationships, perception/use of time, and diversity issues. He is currently conducting research on stereotype threat in healthcare interactions. Steve has held a variety of positions at CSU and in the Department of Psychology, including chairing the Departments of Psychology, Health Sciences, and Speech and Hearing. Most recently Steve served as Associate Dean for Faculty in the College of Sciences and Health Professions. He has also directed the following Psychology Department programs: Clinical/Counseling, Diversity, Consumer-Industrial, and Undergraduate.

Victoria R. Winbush, MSSA, MPH, LISW, Ph.D.

Victoria R. Winbush, MSSA, MPH, LISW, Ph.D.Dr. Winbush has over 20 years of experience as a diversity consultant and has worked primarily with human services organizations and those delivering health care, mental health, educational services.  She previously served as the director of the Multi-Cultural Training Institute and implemented a cultural competency curriculum geared toward mental health professionals employed in county-funded agencies in Greater Cleveland. Dr. Winbush is also a member of the teaching faculty at the Gestalt Institute of Cleveland and is an adjunct instructor and research adviser at the Smith College School for Social Work.  She holds a Doctor of Philosophy degree in clinical social work from Smith College School for Social Work in Northampton, MA. She also holds a Master's degrees in social work administration from the Mandel School of Applied Social Sciences at Case Western Reserve University, and a Master’s of public health administration from University of Michigan in Ann Arbor, Michigan. She is a licensed social worker and enjoys working with adolescents and their families.  Her research interests include identifying the processes used by parents to facilitate mental health treatment for their youth, and better understanding the impact that  diversity has on both clinical practice and on organizational change initiatives.



Swagata Banik, Ph.D.

Swagata Banik, Ph.D.Dr. Banik’s research is intent on reducing health disparity among medically and socially disenfranchised populations both nationally and internationally. Being born and raised in India, Dr. Banik brings in his cultural background and international training experiences to the programs. His primary focus is to develop innovative and efficacious behavioral interventions to promote health among marginalized population in the US as well as in India. Along with other colleagues in the Diversity Management Program, he is investigating the impact of stereotype threats in social interactions between healthcare workers and their patients. He has been elected as the treasurer of the Mid Continent region of the Society for the Scientific Studies on Sexuality.

Ellen Burts-Cooper, MBA, Ph.D., Six Sigma MBB

Ellen Burts-Cooper, MBA, Ph.D., Six Sigma MBBDr. Ellen Burts-Cooper is the owner and senior managing partner of Improve Consulting and Training Group, a firm that provides personal and professional development training, coaching and consultation. She is a book and workshop curricula author, as well as an adjunct professor at Case Western Reserve University in the Weatherhead School of Business MBA program and the Macromolecular Science and Engineering PhD Program. Previously, Ellen served as a Senior Vice President and Senior Director of Operational Excellence, IT Performance Management and Governance for PNC Financial Services. Prior to the financial services industry, Ellen worked in the electronics industry, where she led global teams in several functions at 3M Company in St. Paul, MN. She still consults in the area of new product development and advises science outreach programs. She earned a BS in chemistry from Stillman College in Tuscaloosa Alabama, her PhD in organic/polymer chemistry from Virginia Tech in Blacksburg Virginia, her MBA from the University of Minnesota, Carlson School of Business and her Lean Six Sigma Master Black Belt certification from 3M Company. She is also an active volunteer and supporter for a host of community related organizations across the US.

Thomas Hawn, M.A.  

Thomas HawnThomas Hawn is an independent consultant provding services to organizations in the areas of diversity and cultural competency, strategic planning and organizational effectiveness. He has spent more than 25 years in both the corporate and nonprofit worlds. He is a creative, accountable and seasoned executive with a background in product, financial, nonprofit and change management. He was the founding board member of Plexus, the chamber of commerce for the LGBT Community and Allies. He also previously served as the Board President of the Lesbian Gay bisexual Trangender Center of Greater Cleveland. He recived his undergraduate degree in Political science/ Computer science from Oakland University in Rochester, Michigan and recieved his MA in Psychology with a specialization in Diversity Management from Cleveland State university.

Martha “Bibi” Potts, MSODA, Ph.D.

Martha “Bibi” Potts, MSODA, Ph.D.Dr. Potts left a career at the Greater Cleveland Regional Transit Authority to pursue a doctorate in organizational behavior at Case Western Reserve University. Her research focus is human systems transformation. Her passion is specific in regards to how individuals, groups, organizations, communities and nations achieve positive growth and sustainable transformation in the midst of adversity.  Her dissertation research explored the social complexities faced by the various groups of the Rwandan nation in the aftermath of the 1994 genocide. She developed a theory that articulates how, on the individual, community and national levels, the Rwandan people are rebuilding their fragile social fabric. Dr. Potts is an International Development Consultant currently working with nonprofits in Rwanda on the development and enhancement of processes of positive transformative change.

Deborah Sharply Lampkin, M.A. 

Deborah Sharply Lampkin, Ph.D.Deborah Sharply Lampkin is founder and CEO of DABAR Knowledge Advising, LLC where she is an acknowledged executive, career coach and adviser, consultant, management leadership developer, trainer, public speaker, and global executive and diversity recruiter. She advises and coaches individuals on career choice, advancement, performance, leadership and transition. Deborah also recruits top executive and diversity talent for corporations, mid to small size businesses and not -for -profit organizations. In her role before founding DABAR, Deborah led recruitment teams and served as an executive recruiter. Deborah’s recruitment experience includes the talent acquisition of C-suite executives for Eaton Corporation, KeyBank, and HC Smith Limited for clients such as The Cleveland Botanical Garden, The Cleveland Museum of Art, The Cleveland Orchestra and The Detroit Public School System. She was directly responsible for client management along with candidate identification, assessment, development, presentation, and experience. Deborah successfully advised and coached clients and candidates throughout the recruiting process. She also led diversity and executive recruitment initiatives, diversity recruitment training programs, and served as a member of human capital planning and talent management strategy teams. Deborah earned a Bachelor degree in Psychology from the University of Akron and a Master of Business Administratin degree from Lake Erie College. She has extensive training in numerous professional asessments and developmental tools and holds the designation of "Certified Coach" by the International Coach Federation (ACC) and the Gestalt Institute of Cleveland (GPCC).

Sarah Spengler, MSOD

Sarah Spengler, MSODSarah Spengler is an experienced leadership coach, facilitator, trainer and OD practitioner. She maintains an Organization Development consulting practice, Grace Partners, LLC, providing coaching, OD intervention and facilitation, and training and instructional design services.  She also works at MetroHealth as an Organizational Effectiveness Specialist. Over the past 25 years she has worked in the nonprofit sector including positions with United Way of Greater Cleveland, Neighborhood Progress, Inc, and The Free Clinic of Greater Cleveland.  She has a deep interest in adult learning and change using the “Accelerative Learning” approach. Sarah has her Masters in Organization Development from Case Western Reserve University. She lives in Cleveland Heights with her husband and 3 cats.


Carla Carten, Ph.D., Emeritus

Carla Carten, Ph.D.Dr. Carten has over a decade of experience as an independent Organizational Development Consultant where her concentration has been in the areas of building cross-cultural collaborative partnerships. As a consultant and as a researcher she has conducted workshops focused on building organizational capacity through global partnerships in the U.S., East and West Africa, Latin America and Asia.   She has facilitated diversity management and team training workshops with a number of well known organizations.  Dr. Carten has served as an Instructor and a Professor’s Assistant at Cleveland State University, Case Western Reserve University, Cleveland, Ohio.  Dr. Carten holds a Doctor of Philosophy degree in Organizational Behavior from Case Western Reserve University, Cleveland, Ohio, a Master’s of Science degree in Organizational Development and Analysis from Case Western Reserve University, Cleveland, Ohio, and a Bachelor of Science degree in Communications, from Miami University, Oxford, Ohio.

Debra L. Dunkle, L.I.S.W., Ph.D., Commemerative Emeritus 

Debra Dunkle 2Dr. Dunkle was a psychotherapist in Cleveland Heights and was on the faculty at the Gestalt Institute of Cleveland.  Her professional passion has empowered people to speak across differences; she consulted with regional organizations around that theme, including religious denominations and for-profit organizations. Clinically, she specialized in working with the lesbian, gay, bisexual and transgendered (LGBT) communities, with mixed-class couples, and with people in the arts. Her impact on the community was significant and her memory will live on through her numerous contributions.

Timothy Ewing Ph.D., Emeritus

Timothy Ewing, Ph.D.

Dr. Ewing is a diversity and organizational development consultant with over 10 years of international and domestic consulting experience ranging from the classroom to the boardroom. He assists clients in creating high-performing, productive work environments where multicultural organizations leverage their differences to meet the organization’s goals & objectives. Tim holds a Bachelor of Arts degree from Denison University, a Master’s in International and Intercultural Management from the School for International Training and a Ph.D. in Organizational Behavior from Case Western Reserve University. His research interests include: diversity and inclusion, leadership development, positive transformation and change. As an executive coach, trainer and facilitator, Tim is able to support his clients in strengths-based development and change. In addition, he holds a teaching role at the Gestalt Institute of Cleveland in the coaching and training programs.

Lisa P. Gaynier, M.A., Emeritus

Lisa (Tong) P. Gaynier, M.A.Lisa Gaynier's special areas of practice are leadership, particularly within the context of cross-cultural competence, change leadership and global competitiveness. Lisa bridges the academic world of theory and research with the “real” world challenges experienced by people whether in for-profit and not-for-profit organizations, or government entities. A native of Hawaii, Gaynier is of Asian/Pacific island and European descent— truly embodying America’s multicultural heritage. She is the author of an award-winning multi-cultural cookbook and academic papers on cultural competence for leaders, mediation and Gestalt approaches to organizational effectiveness. She was the winner of the 2006 Best Paper award at the MBAA International Conference. 

Deborah L. Plummer, Ph.D., Emeritus

Deborah L. Plummer, Ph.D.Dr. Plummer is a nationally recognized psychologist and diversity solutions thought leader. She is a consultant and founder of D.L. Plummer & Associates, a firm specializing in diversity management and organizational development for over twenty years.  She has consulted for a variety of national and local corporations including Fortune 500 companies, community mental health agencies, public and private school systems, and faith-based institutions.  Deborah also has extensive experience inside organizations and has held past roles as a chief diversity officer, university professor, founding director of a graduate degree program in diversity management, and a staff psychologist. Deborah is the Editor of the Handbook of Diversity Management and author of Racing Across the Lines: Changing Race Relations through Friendships.  She currently serves on the Advisory Board of the American Institute for Managing Diversity in Atlanta, the nation’s leading nonprofit think tank dedicated to promoting and advancing diversity leadership through research, education and public outreach.

Melodie S. Yates, Ph.D., Emeritus

Melodie S. Yates, Ph.D.Dr. Yates is a founding faculty member of the Master’s program in Diversity management and has taught continuously in the program for 18 years. She joined Cleveland State University in 1981 as Assistant to the Vice President for Student Services and has served in progressively responsible positions including five years as Director of Affirmative Action for the University. She has published research on diversity and inclusion in academic settings including Campus Climate Race Relations: It’s All about Change. In 2010 she retired from her position as Director of Diversity Training and Research, but she continues to teach in the Master’s program in Diversity Management.

Dept. Phone: 216-687-2587 Email: diversityprogram@csuohio.edu