Recreation Center

Facility Policies

General P&P  ||  Facility P&P  ||  Program & Service P&P



Table of Contents 

 
Basketball Policies
  • Members may check out informal recreation equipment on a first-come, first-serve basis.
  • A valid membership is required to check out.  Some restrictions apply for two week trial members.
  • An ID card must be collected to check out basketballs, billiards equipment, and hammocks. All equipment is numbered, and ID’s will be returned upon receipt of corresponding equipment.
  • If equipment is damaged, and/or not returned, a replacement fee will be assessed. The fee must be paid to regain access to the Recreation Center. Any replacement costs associated with informal recreation equipment checkouts are non-refundable.
  • No Two Week Trial member, daily guest, or 5 punch Guest Pass holder is eligible to check out equipment (except towels for a $2 charge per towel).
  • Members are held accountable for the items they check out. Members should not loan items to other patrons of the facility.
  • Members or guests that do not return the swim card will be charged $20 for a replacement swim card.

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Disciplinary Policy
  • Misconduct or violation due to failure to follow facility policies may result in ejection, suspension, cancellation of membership, and/or referral to the Cleveland State University Campus Police and/or City Police.
  • Patrons are responsible for their children’s and/or guests’ conduct and any damage to or loss of property that may result from their guests’ actions. Disciplinary action may result in the loss of guest or membership privileges. A meeting with the Campus Recreation Services staff will be required to discuss possible reinstatement with a scheduled appointment during standard business hours between 9am & 5pm.
  • Memberships will not be extended for disciplinary actions taken by Campus Recreation Services staff.

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Equipment Issue
  • Members may check out informal recreation equipment on a first-come, first-serve basis.
  • A valid membership is required to check out equipment. Some restrictions apply for two week trial members.
  • Daily guests and patrons with a 5 Punch Guest Pass are not permitted to check out equipment (except towels for a $2 charge per towel).
  • Equipment checked out may not be taken out of the facility.
  • If equipment is damaged, and/or not returned, a replacement fee will be assessed. The fee must be paid to regain access to the Recreation Center. Any replacement costs associated with informal recreation equipment checkouts, including towel rentals, are non-refundable.
  • Members are held accountable for the items they check out. Members should not loan items to other patrons of the facility.
  • Members or guests that do not return the swim card will be charged $20 for a replacement swim card.

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Facility Etiquette
  • During busy times, please limit yourself to 30 minutes per piece of equipment to allow for use by others.
  • Do not linger on equipment when finished. Other users may be waiting for that machine.
  • It may be necessary for patrons using the track or the pool to share lanes.
    • Alert other users that you are passing when possible.
    • Swimmers please circle swim.
  • Please use suit spinners. Do not leave soaking wet items in lockers.
  • Do not leave food in lockers.
  • Before using a day use locker, check to see that it is empty.
  • If you must talk on your phone in the recreation center, please do so in a general seating area, not on equipment, in programs, or at the customer service or membership desk.
  • No profanity is allowed in the Recreation Center.
  • Any behavior disrupting others in a program or group fitness class is prohibited.

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Functional Fitness Area
  • The functional fitness space is reserved for group fitness classes and small group training during posted times. Informal recreation users are permitted to use equipment when classes are not in session.
  • Functional fitness equipment should remain in the designated area.
  • The wall balls should remain in their designated area only.
  • Atlas stones are not to be slammed.
  • For safety considerations for those on the first floor, the inside lane on the turf is reserved for weight sleds only.
  • Overhead movements are only permitted in the outside lane of the turf.
  • Barbell use is prohibited in the functional fitness area.
  • Agility work is permitted on the turfed lanes, but sprinting is reserved for the third floor track.
  • Campus Recreation Services staff reserves the right to stop behaviors deemed unsafe.
  • Failure to comply with area policies could result in disciplinary action, including removal from the facility.  ^
 
Gymnasium
  • Campus Recreation Services programs have priority of usage over informal recreation use. We reserve the right to cancel or change any program. Court spaces for informal recreation sports are on a first-come, first-serve basis.
  • Only non-marking, athletic shoes are allowed on all hardwood or composite floor. No hard sole shoes allowed.
  • All personal belongings must be placed in a locker. The Recreation Center is not responsible for lost or stolen items.
 
Indoor Track
  • The inside lane (11.5 laps/mile) can be used for walking. The outside lane (10.5 laps/mile) can be used for running.
  • For the safety and courtesy of the track users, there is to be no standing on the track at any time.
  • The track direction changes daily.

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Lockers & Locker Room
  • In accordance with Cleveland Municipal Code Ordinance No. 1446-13, Campus Recreation Services allows transgender citizens to use whichever restroom and locker room that aligns with their gender identity.
  • Food and drink is permitted in locker rooms in closed containers.
  • Due to privacy concerns you may be asked to discontinue use of electronic devices. Photograph and video are strictly prohibited.
  • Locker rentals include towel service and can be rented by the semester, annually, or on a month-to-month basis depending on the length of your membership. 
  • All Berkman Hall locker rentals must be done in the Pro Shop. 
  • Digital lockers are for day use only – they will be emptied each evening. Items left overnight will be removed and stored at lost & found. An exact description of the item(s) and your photo ID are required to reclaim items. 
  • Personal locks are allowed on the tall lockers in any locker room, and the day use lockers outside the MAC Gym. These locks must be removed at the end of each day. Any locks left on after close will be cut and the items will be placed in storage for 14 days.
  • Campus Recreation Services staff has the right to enter any locker at any time. Members will be notified if lockers are going to be entered.
  • Campus Recreation Services staff has the right to enter any locker room or restroom in emergency situations.
  • Campus Recreation Services is not responsible for lost or stolen items. Please use locks for all personal belongings.
  • Use of the inclusive changing room should be limited to 10-15 minutes at a time.
  • Recreation Center locker rooms close when the building closes, members should plan their workouts accordingly.
  • All lockers must be renewed by the locker expiration date or they will be cleaned out and re-issued. All lockers must be renewed in person. Items cleared from expired lockers will be kept for 14 days and then donated to charity.
  • The Men’s PE Locker Room will close one hour prior to the Recreation Center closing. Access to these lockers during special events will be limited.
  • Locker rentals are non-refundable and non-transferable. All sales final at purchase.

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Lost, Stolen & Found Items
  • Lost items that have been held for up to 14 days will be donated to charity.

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Membership
  • Members must purchase or renew memberships in person at the Recreation Center. Memberships cannot be purchased or renewed over the phone.
  • A valid Viking/Rec Card is required to be admitted in to the Recreation Center.
  • A non-affiliate member will be issued a Recreation Card. A non-affiliate member includes: alumni and community.
  • An affiliate member will need to obtain a Viking Card from Berkman Hall Room 112. An affiliate member includes: students, faculty, staff, and business partners of CSU.
  • Members may check in without a Viking Card/Rec Card after enrollment. After the third time, access will be denied to the member.
  • A $15 replacement fee for lost, stolen, or misplaced Rec Cards will be assessed.
  • Non-Affiliate first time members will be charged the $50 initiation fee to cover administrative fees and a Recreation Card. Affiliates, corporate members, and student spouses/partners/dependents will not be charged the initiation fee unless a community membership is purchased. Alumni initiation fee will be waived up to two semesters upon completion of degree.
  • Faculty/Staff enrolled as a student at CSU will be charged the faculty/staff membership rate unless the Registrar’s Office can confirm faculty/staff are paying the General Assessment fee.
  • CSU students are only eligible for one off-semester membership on either side of an enrollment period. Students from other universities are only eligible for the off-semester rates during winter and summer breaks.
  • A member may register their dependent under the age of 18 at the corresponding member rate.
  • All memberships are subject to verification for proper classification. False/inaccurate information may result in loss of membership and may result in loss of future access. The information provided on the application is true, and all necessary documentation has been provided to receive the appropriate membership rate as determined by the membership class.
  • All memberships are non-refundable and non-transferable. The Recreation Center will be closed one full week every May for annual maintenance and repair. Memberships will not be extended or refunded because of this closure.
  • A minimum one month membership is required for payroll deduction or electronic funds transfer options. All memberships, lockers, towel cards, etc. using payroll deduction or electronic funds transfer are continuous and will be automatically renewed each month. Memberships may be cancelled at any time after one month and cancellations will be handled in the following manner:
  • Cancellations received between the 1st and the 20th of the month – will terminate at the end of the current month and automatic withdrawals will stop with the current month’s payment.
  • Cancellations received between the 21st and the end of the month – will terminate at the end of the following month and automatic withdrawals will stop after the following month’s payment.
  • The Payroll Deduction option is available for full-time faculty/staff only and deductions will come out of the first paycheck each month.
  • The CSU Payroll Department will not terminate your deduction without first receiving permission from Campus Recreation Services.
  • The Electronic Funds Transfer option is available for any member that provides a valid credit card number or bank account information.
  • The Electronic Funds Transfer will take place the 2nd day of each month.
  • It is the member’s responsibility to notify Campus Recreation Services immediately of any changes in bank and/or credit card information.
  • Campus Recreation Services will charge a $5 penalty fee if your credit/debit card is declined.
  • If an Electronic Funds Transfer is declined Campus Recreation Services will immediately turn the member’s status to inactive and contact the member via electronic letter. If the member fails to pay the balance on their account following three consecutive declined months the members account information will be turned over to Cleveland State University. Cleveland State University will turn the member over to a third party collection agency.
  • Members must update EFT information in person at the Recreation Center. EFT information cannot be updated over the phone.
  • Any member with an outstanding balance on their account must pay off the balance in full before renewing their membership or purchasing a guest pass.
  • Project 60 students do not pay the general fee requirement and therefore are not granted access to the Recreation Center via the CSI download.
  • Project 60 students are eligible for the student off-semester membership type.
  • Project 60 students must provide a valid Viking Card/Rec Card to enter the facility. Project 60 students must sign the release of liability waiver form the first time they enter the facility.

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Parking
  • Please follow parking rules and regulations at all times when on campus.  For full details or to purchase parking please see CSU Parking Services.
  • All parking passes must be purchased through CSU Parking Services.
  • All Recreation Center parking passes must be hung in the rearview mirror of the car.
  • Recreation Center parking passes are valid for 3 hours of member parking per visit.
  • Parking pass may be purchased by active, dues-paying members of the Rec Center.
    • A parking pass can not be purchased for longer than the length of membership. In addition, passes cannot be purchased for longer than a 12-month period.
    • Only one active parking pass may be issued per member. Multiple cars may be placed on one parking pass.
  • Non-CSU Affiliates of the Recreation Center (Alumni/Community/Sponsored and Two Week Trial members) are eligible to purchase a Recreation Center parking pass allowing access to:
    • Lot 54: Surface lot located at East 24th and Chester Avenue
    • East Garage (EG Lot): Parking garage east of the Recreation Center on Chester Avenue
    • Rec Garage (RG Lot): Parking garage located below the Recreation Center
  • Metered parking is available in the RG Garage, Payne Avenue, on Chester Avenue, and East 24th Street.
  • If the gate does not rise upon entry or exit after scanning your active parking permit, please press the “Help” button to be connected to a Parking Services representative. At no time should the gates be manually altered while trying to enter or exit the garage.
  • The RG garage opens approximately 15 minutes prior to the Recreation Center.
  • The RG garage closes when the Recreation Center closes. If your vehicle is locked inside you will need to call Campus Police at 216-687-2020.

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Pool Policies
  • Busbey Natatorium may only be used when a Lifeguard is on duty.
  • All users must wear clothing designed for pool use while in Busbey Natatorium.  No street clothing can be worn in the water.
  • Swimming is prohibited when infectious or communicable disease is present.
  • Infants and toddlers must wear swim diapers or swim pants that are form fitting.
  • Children 15 years of age or under must be accompanied by an adult at all times.
  • A Viking Card, Rec Card or Swim Card must be presented and left with the Lifeguard attending the Aquatic Welcome Desk upon entering the Busbey Natatorium.
  • No one is permitted on the starting blocks except groups renting the facility competitive swim practice.
  • No flips, back dives or backward jumps are permitted by recreational swimmers during open swim.
  • No diving from the sides is permitted in the Instructional Pool or in the shallow end of the Competitive Pool. Diving is permitted off the side of the pool at 9 feet or more.
  • No one is permitted on the diving towers or the 3-meter springboards, except groups renting the facility for competitive diving practice, which must be approved by the Aquatics Coordinator. These practices must be supervised by an approved coach or instructor.
  • It is highly recommended to shower before entering the Busbey Natatorium.
  • No running, pushing or horseplay on pool deck.
  • No food or drinks are allowed in pool area.  Water in closed containers is permitted.
  • Priority is given to athletic, physical education, and recreation programs and events.
  • At minimum one long course or two short course lanes will be set aside for Rec Swim during open hours. Rec Swim includes lap swimming, private swimming, and individual water exercising.
  • During times of heavy usage it will be necessary to share lanes.
  • US Coast Guard approved personal floatation devices are permitted with the permission of the Aquatic Supervisor on duty, and any children using them must stay within arms-reach of an adult in the water at all times.
  • The Recreation Center and Busbey Natatorium may not be used for private or commercial purposes. Examples of prohibited activity include, but are not limited to: organized athletic team or individual practices, personal training, private instruction, sales, solicitation, etc.

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Pro Shop Sales
  • Sales completed in the Pro Shop must be sold under the member’s account to assist with processing refunds.
  • Apparel and all non-perishable items only may be returned within 14 days of a purchase. The apparel must have the original sales tag still properly attached and the receipt. Merchandise cannot have been opened or used. Returns are subject to verification by Campus Recreation Services.
  • Viking or Recreation Cards must be left with the Pro Shop staff when trying on apparel. Failure to return apparel will result in restricted access to the facility until payment is made.

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Racquetball/Squash Courts
  • Reservations can be made in person at the Customer Service Desk, or by phone during facility hours by calling 216-802-3204, or online at www.csurec.com. Reservations are accepted no more than 24 hours in advance.
  • Unreserved courts may be used on a first-come, first-served basis until the top of the hour.
  • One court may be reserved per person per day.
  • Reservations are limited to one hour per person. Reservations can only be made on the hour.
  • There is a 10-minute grace period for reserved courts. After this 10-minute grace period, the reservation is lost and the court is open to other patrons.
  • Metal racquets must have racquet guards.
  • Hitting racquets against walls, glass, or the floor is strictly prohibited.

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Swim Card Policy
  • Swim Cards will be checked out like equipment.
  • Cards must be checked back in upon leaving the facility.
  • Members or guests that do not return the swim card will be charged $20 for a replacement swim card.

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Towels
  • Free for all members renting a locker from the Recreation Center.
  • CSU Students are only permitted to purchase a semester towel rental provided they are enrolled in the current semester. 
  • All towels must be checked back in at Customer Service Desk.
  • Failure to return your towel to Equipment Issue will result in a $10 charge.
  • For those that utilize the daily towel rental, the fee is $2 and has the same check-out/check-in procedures.

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Two Week Trial
  • Faculty/Staff/Business Partners of Cleveland State University and Corporate Partners are eligible for Two Week Trial memberships.
  • A valid state-issued ID or passport must be provided prior to starting the trial membership.
  • Must be 18 years of age or older for a Two Week Trial.
  • Trial members are only eligible so long as they were never a previous member, guest, or prospect of the CSU Recreation Center. 
  • Two Week Trial memberships expire two weeks (14 days) from the day the member signs the contract—not the first day they visit.
  • Two Week Trial members may utilize any facility amenity as part of their trial. Two Week Trial members can also utilize family weekends.
  • Two Week Trial members may utilize the towel service and premium classes at no additional charge.
  • Two Week Trial members cannot utilize member privileges including: intramural participation, locker rental, and checking out basketballs from the Customer Service Desk until a membership is purchased. Trial members are able to check out all other equipment.
  • Two Week Trial members are only eligible to purchase a one month parking pass through Parking Services.
  • Two Week Trial members will be charged the non-member rate for all programs and services until they are an active dues paying member.
  • Two Week Trial memberships are subject to verification by Campus Recreation Services and may be cancelled at any time for any reason without notice.

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Weight & Fitness Areas
  • The use of banisters for stretching bands is strictly prohibited. Please use the provided anchors located in the stretching area.
  • Hands and feet must be covered when using boxing circuit.
  • Patrons must use the gym valets to wipe down fitness equipment after use as a courtesy to other patrons. Please spray the towel, not the equipment.
  • Dropping weights is prohibited, as it damages the equipment and floors.
  • Do not prop the weights up against the walls, mirrors, frames, or pillars.
  • Keep hands and feet clear of moving parts while using machines.
  • All weights must be re-racked after use.
  • Do not operate or attempt to repair machines with loose or damaged parts. Notify the Campus Recreation Services staff if equipment presents a danger.
  • All Personal Trainers must be hired through Campus Recreation Services. No third party training or instruction is allowed.
  • Use of weight collars is required at all times.
  • Due to facility space limitations and safety concerns, the following free weight lifts are only permitted in the cages: clean and jerk, and power clean lifts. Snatch is not allowed in the weight room or fitness area.
  • Powdered chalk is prohibited in the facility.
  • Appropriate attire and athletic shoes must follow guidelines listed in facility policy & procedure section of this document.
  • Spotting is highly recommended.
  • No outside equipment (chains, kettlebells, bands, etc.) is permitted in the Recreation Center.  Exceptions:
    • Belts
    • Straps
    • Jump ropes
    • Wraps
  • Equipment should be used for its intended purpose and should remain in its established location. Campus Recreation Services staff reserves the right to stop behaviors deemed unsafe.
  • Prior to using equipment, read the warning labels and instructions affixed to each machine.
  • Dumbbells and weights are not permitted on cardiovascular equipment.

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