International SOS

Cleveland State University has contracted with International SOS (ISOS) to provide emergency medical, personal, travel, legal, and security assistance services to faculty, staff and students when they are traveling overseas on university related activities.

Anyone approved by the University for international travel will recieve an email outlining the International SOS program and its benefits.

Contact ISOS to help prepare for your travel. Contact them when you become ill and potentially need medical attention or are involved in an accident or a security related incident in a foreign country. ISOS will help in dealing with the emergency including taking care of language problems and determining that adequate standards of medical care are obtained. Additionally, if you are traveling in a foreign country where the political situation is unstable or quickly deteriorating, ISOS will help arrange your evacuation.

Use their web resources, the new assistance app or phone them. Services range from telephone consultations and referrals to full-scale medical evacuations by private air ambulance. The ISOS Network of critical care and aeromedical specialists operates 24 hours a day, 365 days a year from ISOS Alarm Centers around the world. ISOS staff will seek to provide services within the provisions of available insurance coverage. Please note that this policy is not insurance.

Download International SOS notice of possible charges to student account and Program Benefits in PDF format here.

If you are a CSU employee , please check your HR Benefits for additional travel assistance programs.

For more please contact CISP at (216) 687-3910 or