Financial Aid

CSU’s Financial Aid Code of Conduct

Financial aid professionals employed by CSU are expected to maintain professional conduct in all aspects of carrying out their employment responsibilities.

Each financial aid professional:

  • Ensures that the information that they provide is accurate, unbiased, and does not reflect any preference or arising from actual or potential personal gain.
  • Does not take any action that they believe is against the laws or regulations and/or is not in the best interest of the student or family members they are helping.
  • Remains objective during all decision-making.
  • Advises CSU of any relationship with any entity involved in said aspect of student financial aid.
  • Does not take any action to gain personal benefit.
  • Does not solicit or accept anything other than nominal value from any entity (other than the US Department of Education or CSU) involved in the student loan process.
  • Does not accept any reimbursement of expenses for serving on an advisory body or participating in a training activity of or sponsored by any such entity.
  • Discloses to CSU, in such manner as prescribed by the University, any involvement with or interest in any entity involved in any aspect of financial aid.