Division of Continuing and Extended Education

Certificate in Diversity, Equity and Inclusion

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Become a Diversity Champion: Six-Week Module Workshop in Diversity, Equity and Inclusion

The certificate in Diversity, Equity and Inclusion is a partnership between the Division of Continuing and Extended Education and the Office of Diversity, Inclusion and University Engagement.


  • Review the current and historical complexities of diversity, equity, inclusion, access, and belonging.
  • Understand how the role of “self” and how “self” operates, both consciously and unconsciously, to use oneself to influence others in the service of DE&I change.
  • Explore some of the prevalent psychological tendencies that can produce impediments to an inclusive work environment.
  • Understand the critical, yet often invisible, role that power dynamics play and its direct relationship to diversity, equity, inclusion, access, and belonging.
  • Learn to effectively provide and cultivate and inclusive workplace environment through an understanding of group dynamics and conflict management skills.
  • Identify organizational interventions compatible with the culture and level of commitment.

Course Description:

Understand the multiple complexities associated with diversity dynamics in the workplace. Create the structures to advance adaptive and transformative organizational culture change. Cultivate a workplace culture that can effectively leverage its diverse talent. Support leaders in becoming sensitive to and skilled in responding to the needs of its multicultural workforce and consumer population.

Blended Online Format with Live Facilitated Weekly Discussion

Each week you will study a self-directed module, then meet with your cohort members and two expert facilitators for a group discussion. Upon completion of all six modules and discussion groups, you receive a Cleveland State University Certificate in Diversity, Equity and Inclusion.

Cost: $849 | June 1-July 13 | 6 CEU's
Discussion session dates: June 8, 15, 22, 29 and July 6 and 13
Discussion session time: 5:30-6:30 PM

CSU alumni discount: Save 10% off tuition 
Employer discount: Save 10% with five or more registrations

Workshop Outline

  • Module 1: Foundations: Defining diversity, equity, and inclusion
  • Module 2: Social Behavior and Use of Self
  • Module 3: Groups and conflict management
  • Module 4: Power Dynamics
  • Module 5: Diversity as a Change Initiative
  • Module 6: Organizational Interventions & Strategies

Facilitator Bios

Jejuana Brown, M.A.
Adjunct Professor, Levin College of Urban Affairs
​​​​​​​Cleveland State University
Director of Diversity and Inclusion
Greater Cleveland Partnership

Normella Walker, M.A.
Normella Walker has actively managed, facilitated and advised diverse groups for over 20 years, and specializes in business operations, organizational performance and change, leadership development, team building, conflict transformation, mediation, and cultural humility.

She has specific and comprehensive training in diversity competencies and coursework, not just generalized skills applied to diversity issues, and has counseled individuals and groups at all organizational levels. She has a B.A. in Organizational Performance & Leadership, an M.A. in Psychology with a Specialization in Diversity Management and Diversity certificates from the Cornell School of International Labor Relations and the Yale School of Management.

She is a dynamic and authentic person who understands the obstacles, anxieties, and apprehensions that people often encounter as they attempt to navigate difference and change. She can provide clarity and a sense of safety and support as she engages individuals and groups in learning how to break down barriers, challenge perceptions, examine cognitive dissonance and disrupt entrenched patterns of thinking.

Normella is a skilled presenter, communicator, and trainer with success targeting large and small audiences, and an expert in the identification, analysis, and resolution of diverse organizational and behavioral issues. She has served as an independent coach and consultant and through her work has supported business entities, government agencies, law enforcement, community groups, healthcare organizations, students, schools, and nonprofits. Her operational expertise, coupled with her strategic managerial sensibilities provide her with insight into how to pragmatically integrate, leverage, and rapidly apply the principles associated with diversity, equity, inclusion, access and belonging