Center for eLearning

Blackboard Known Issues

With any Blackboard upgrade, there will invariably be issues. Below is a list of issues (and solution status) that we are aware of in our Blackboard environment. 

  • Random "You Are Not on The List" Error. To be addressed in future update, tentatively March 2018. Workaround: Avoid working in two separate tabs, close browser, clear history.
  • Email notifications - Daily emails still sent after all options are deselected. To be addressed in future update, Date TBD.
  • Five decimal places assigned to graded items. To be addressed in future update, Date TBD.
  • Set up Web Folder lists instructions for old operating systems. To be addressed in future update, Date TBD.
  • OneDrive Integration Location/Setup/Disable - Currently ONLY works with personal accounts. Business accounts being added in 2018, Date TBD.
  • Cannot Manually Move Links on Left Navigation - WORKAROUND: Use the keyboard reordering arrows in the top right of the left-hand navigation or zoom in browser to 125%.

Keyboard Accessible Reordering

  • Students are unable to hide courses - WORKING AS DESIGNED. Per Blackboard, "You can view your courses in a timeline. Easily navigate to past, present, and future courses".
  • Course copy "Browse" button in Firefox on a Mac does not always show. If you are trying to course copy using Firefox on a Mac, the browse button will not immediately show to allow you to select the Destination Course ID - WORKAROUND: USE ANOTHER BROWSER

Firefox on Mac missing browse

  • Blackboard Collaborate Ultra logo is that of a module instead of the expected video camera. - NO KNOWN FIX
WRONG LOGO Correct Logo
Collaborate Ultra with Module Logo Collaborate Ultra with Camera Logo
  • Deselecting all of the notifications from Activity Stream will still generate a daily email. - NO KNOWN FIX

Activity Stream Notifications

  • Editing tools in a content area drops them to the bottom of the list. - NO KNOWN FIX.

Editing Tools Reorders Them