The Department of Access Control and Security Systems provides services to Cleveland State's campus community in the areas of integrated access control, CCTV, Emergency Notification Systems (CSUAlert), Voice Emergency Notification System (VENS) and Central Station Monitoring (Fire, access and duress) including the fire fiber loop and security support.
Please call 216.687.5386 for assistance. To report all campus emergencies (police, fire, medical, hazmat) dial 9-1-1 from any campus telephone. Cell phone users should also dial 9-1-1 and tell the operator to connect you with CSU Police.
You may gain key or card access to doors and areas by filling out an Access Request Form (ARF) and getting it signed by the appropriate parties; including the building SACC. Then, send the form to Access Control by fax, e-mail, or interoffice mail.
Coming Soon: Submitting an Access Request Form online!
Lost or Stolen Viking Card
Lost or stolen Viking Cards should be reported immediately. Please log onto the Online Card Office to deactivate your card. If your card has access to doors please contact Access Control & Security to have door access removed. Visit Viking Card office to for all replacement cards.
Contact Access Control & Security Systems at 216 687.5356 located in Plant Services PS 243. Contact Viking Card at 216 875.9888 located in Main Classroom MC 115
Keys Ready For Pick-up
If you ordered a key please check the Key Ready List to see if your key is ready for pickup. Keys awaiting retrieval will be located at the Police Dept. in the Campus Safety (CS) buidling. CS is located on E. 19th and Chester. If a Key is left at the Police Department for over 3 months, the key will be returned to the Lock Shop.
Returning Keys and Key Transfers
Keys must be taken to Access Control located in Plant Services, room 243. As long as you are NOT a separating employee, this can be done in person, or sent through interoffice mail. The person returning the key(s) does NOT have to be the key holder. A receipt for the key return is available and signed by an Access Control employee that accepted the key(s).
If you are separating you will receive a Clearance Checklist form from Human Resources. You must bring this form and your keys to Access Control located in Plant Services, room 243. Because a Clearance Checklist must be signed by the Access Control employee, this must be done in person. Please call ahead to schedule an appointment for key returns 216-687-5386.
To transfer a key please fill out a Key Transfer Form. The form can be sent to AC&SS by fax, e-mail, or interoffice mail
SIGN UP or UPDATE the Emergency Notifications System (CSU Alert)
- Call 911 to report a fire, emergency, or behavior of concern.
- To report a campus emergency, dial 911 or 8911 from any campus telephone.
- Cell phone users should dial 911 and tell the operator to connect them with CSU Police.
- Report all threats of violence and suspicious, disturbing, or disruptive behavior to CSU Police using the Workplace Violence Hotline at 216-5BE-SAFE (216-523-7233).