West Center

Student Services

Welcome West Center Students

From admissions to CSU student identification cards, West Center offers students a pleasant, trouble-free, one-stop service center. The information below details the services available for all West Center students.

Advising Academic advising is available at the West Center. Please call 216.875.9600 to schedule your appointment. Top

Book Buy Back
Book Buy Back will be held on the Wednesday and Thursday of finals week from 4:00 to 6:00 p.m. in Room 312. Top

Book Sale

Student Textbook Purchase for Spring 2013
3 Convenient Options

1. Purchase Downtown at CSU Bookstore

• best opportunity to purchase used books (25% savings off of new price)
• major credit cards, check, cash and Viking Card accepted
• store hours

2. Purchase online from CSU Bookstore for home delivery
(Credit Card Orders Only)

• log on to csuohiobookstore.com
• search by course
• provide address for UPS home or office delivery
• $10 shipping and handling charge per order

3. Purchase online from CSU Bookstore for pick-up at West Center
(Credit Card orders only)

• orders for pick-up must be placed on or before the Thursday before the start of classes
• log onto csuohiobookstore.com
• search by course
• choose option for pick-up at the West Center
• no shipping and handling charge for pick-up orders
• pick-up orders are available beginning Saturday January 12 in Room 312
• check with the West Center for hours of availability Top

Refund Policy -- Last day for Fall Term Textbook Refunds is January 26. All refunds and exchanges must be accompanied by a CSU Bookstore purchase receipt (or packing list). Refunds may be shipped to the CSU Bookstore for processing at the customers expense or accomplished in person at the bookstore. Top

Copy Machine
A coin-operated copy machine is available to students in the Student Lounge, Room 210, at 10 cents per copy. Top

Library & Research Computer Access
The University Library provides a variety of services for off-campus students including delivery of library books, journal articles via fax, e-mail, or U.S. mail. Off-campus students can visit the University Library web site for more information. Top

Library books from the CSU Library can be delivered to/dropped off at the West Center. This is how it works:

• Visit http://scholar.csuohio.edu to search for books
• If the status of the desired books is available click on "request."
• Fill in all the required information and choose West Center as the pick-up location.
• An email confirmation will be sent to you.
• Your book(s) should arrive at the West Center within 48-72 hours.
• Bring your Viking Card (CSU ID) to Room 312 of the West Center to pick up your book.

If you have any questions regarding this service, please contact us at 216.875.9600.

Computers
Computers are available in Room 312, Monday through Thursday from 8:00 a.m. to 8:00 p.m., Friday 8:00 a.m. to 5:00 p.m. and Saturday, 8:00 to 1:00 p.m. during the semester. The CSU West Center is closed on Sundays.

Wireless is available at the West Center and it enables you to access the CSU network and the internet from almost any place at CSU. All you need is a compatible wireless network card (most laptop computers come with one), a CSU ID, a configured machine, and you are all set to use wireless. Go to IS & T and click on "Get Connected" and then "Internet Access on Campus." Top

Anti-Virus Software
Cleveland State University is now using Microsoft Forefront. This program can be downloaded from the Microsoft website directly to your computer.

Student Lounge
The student lounge offers students an area to study, work on projects, make copies, or just enjoy a beverage or snack from a variety of vending machines in the lounge. Top

Viking Card (CSU IDs)
The Viking Card is provided to every student enrolled at Cleveland State University. To receive a Viking Card, have your picture taken in Room 312. Once students complete the Viking Card form and verify identification, both the form and photo will be submitted to the Viking Card Office. Your Viking Card will be available for pick up in Room 312 at the West Center within one week. Top

CampusNet
As a Cleveland State student, you have access to the CampusNet system. It is your online source to forward email, change phone numbers or addresses, view grades or unofficial transcripts, manage your account information, make online payments and more. Top

West Center Updates Via Email
West Center sends periodic emails to West Center students (Cleveland State email addresses) regarding events occurring at the Center and important announcements. Please check your email regularly, or forward your Cleveland State email to your personal email address. Both your email and home addresses can be changed using CampusNet. Top

Parking
Free parking is available to all West Center students. Top

Laptop Loaners
Five laptops loaners are available for your use while at West Center. If you are in need of a computer for a group project, if student computers are in use or you just need to get something done, please feel free to use one of the laptop loaners. They are wireless and may be borrowed for up to 4 hours -- they must remain on the premises. To borrowt a laptop or get more information, please visit Room 312 on the Third Floor.Top

Closing Procedures
The West Center will always be closed when the Main Campus is closed due to inclement weather conditions. For the latest closing information always check:

• CSU's Homepage at www.csuohio.edu
• or call the West Center Main Phone number (216) 875-9600 for a recorded message of classes being cancelled

Having Problems with your personal computer or laptop?
System Care Inc., CSU West Center's technology partner since 2003, offers discounted computer repair and services to all students and faculty. If you are having a problem with your computer, please feel free to contact System Care, located in Room 100-C of the West Center building. System Care Pricing Top

Recycling
Please take advantage of our recycling program. Containers are located throughout the Center and are labeled for specific items.

Help us keep our facility clean and neat and give the environment a boost at the same time.