The CSU Viking Welcome Page

Student Services

RESOURCES THAT MAKE CAMPUS LIFE EASIER


THE VIKING CARD

A Viking Card is your official campus identification card. The card is required for all active members of the CSU community. A Viking Card is needed to use the library, gain FREE admission to athletic events, borrow a laptop from Mobile Campus, use the Recreation Center, dine on a meal plan and more. You’ll receive your Viking Card at Orientation.

VIKINGCASH

VikingCash is an online debit account run through your Viking Card. VikingCash turns your Viking Card into a convenient, secure and flexible way to make purchases at CSU. You can then use your Viking Card at dining locations on campus and the bookstore, at the Recreation Center pro shop and PC Repair Lab, and to copy and print in the University Libraries. You can add funds to your VikingCash account through either the Viking Card website or the various kiosks located in several locations across campus. For more information, call 216.875.9888 or click here.

HOW TO ACCESS COMPUTER LABS AND BORROW A LAPTOP

The General Purpose Computer Labs are open to all students. Both PCs and Macs are available. CSU’s campus is wireless, enabling students to use their own laptops and connect to the Internet. Students in need of a laptop can check one out at no charge from the Mobile Campus Laptop Loaner Program located in the Student Center (SC).

General Purpose Labs are located in Main Classroom (MC), Stilwell Hall (SH), Rhodes Tower Library (RT), the College of Business (BU) and Fenn Tower (FT). Additional labs on campus are available for students as needed in specific academic programs.

To use the Mobile Campus, Campus Connection Lounge or a General Purpose Lab, you will need your Viking Card and your CampusPass/CampusNet password. If you do not have or know these, contact the Call Center at 216.687.5050 or Call.Center@csuohio.edu.

VIKING OUTFITTERS

Viking Outfitters is your place for official Cleveland State University textbooks, clothing and supplies. Buy, rent or sell used and new textbooks, and find official Cleveland State University gear and gifts at the bookstore located inside the Student Center (SC) or online at www.csuohiobookstore.com.

Viking Outfitters online makes it easy to find the exact textbooks you need for every class before the semester starts.

Visit www.csuohiobookstore.com and for each class, simply select the Term, Department, Course and Section to see a list of the required and optional texts and materials specified by your professor.


HEALTH & WELLNESS SERVICES

CSU Health & Wellness Services is a high quality medical facility, nationally accredited by the Accreditation Association for Ambulatory Health Care. We offer a wide variety of services, including primary and same day care, women’s health care, counseling, limited in-house pharmacy and laboratory services, allergy shots and immunizations, free anonymous HIV testing, health educational programming, and more.

We offer health care to all students, faculty and staff of the university community. The clinic is staffed by certified Nurse Practitioners and Physicians. We are located at 1836 Euclid Avenue (the Union Building) on the second floor across the street from the College of Law.  

Services are available by appointment. There is also an after-hours, 24-hour nurse help line for CSU students sponsored by the student health insurance company. For help in non-emergency situations, call 1-855-293-8947 Mon-Fri. after 5 p.m. or on weekends and holidays.

For students with outside health insurance, there is NO office visit co-pay and we can bill your insurance if it is one of the major health insurance carriers. Your insurance should cover all of your well care at no cost to you, including immunizations and Tb tests. We do not balance bill for co-insurance charges or if the charges go toward your deductible unless an immunization is not covered. Then we will bill your student account at the low self-pay rate after we contact you.

If you have Student Health Insurance, all care received from us is covered at 100% with a $5 co-pay for any generic prescription medication that we dispense. If you have no health insurance, there may be a minimal charge assessed for medications, shots, lab tests and physical exams. For more information or to schedule appointments, call 216-687-3649 or visit www.csuohio.edu/offices/health.


STUDENT HEALTH INSURANCE

Cleveland State University is pleased to provide students with an affordable health insurance plan. Students are encouraged to consider enrollment in the Student Health Insurance Plan if they do not have other insurance or if their current insurance plan is with an HMO or restricted PPO out of the Cleveland area. Additionally, this plan covers students studying abroad.

This plan complements the services available at Student Health & Wellness Services. For students with student health insurance, all services performed in the Health & Wellness Center are covered at 100% with a $5 co-pay for prescription medications that are carried in the health center. This policy is subject to an annual deductible and co-pays for services received outside the Health Center. There is a Health Center referral requirement. Students can review the complete list of benefits at www.csuohio.edu/offices/health (click on Health Insurance).

Students can register for the student health insurance policy by logging on to CampusNet and clicking on the Insurance tab. For more information, contact CSU Health & Wellness Services at 216.687.3649 or visit www.csuohio.edu/offices/health.

The student health insurance policy is ACA (Affordable Care Act) compliant and qualifies to avoid any penalty.

COUNSELING & TESTING

The Counseling Center offers free academic, career and personal counseling to CSU students. The Center is staffed by licensed mental health professionals and advanced graduate students under the close supervision of the professional staff. The services provided by the Center are confidential, within ethical and legal professional limits.  Other services offered by the Center are couples counseling, group counseling, and workshops on a variety of topics including regularly scheduled study skills workshops.

An appointment for counseling or consultation can be made by calling 216.687.2277 or stopping by the office located in the Union Building, Room 220. More information about groups and workshops is available here or by calling the Counseling Center.

The Testing Center administers, proctors, and scores a wide range of exams for the CSU community and others in the region. Click here or call 216.687.2272 for more information.

DISABILITY SERVICES

The Office of Disability Services is charged with determining who is an eligible person with a disability and coordinating the accommodation needs of individuals with disabilities. The office serves hundreds of students with a variety of disabilities including learning disabilities, chronic health issues, attention deficit disorders, psychological conditions, visual impairments, mobility impairments, hearing impairments and more.

Anyone who is requesting accommodations due to a disability is required to make that request through the Office of Disability Services. Once eligibility has been determined, an office representative engages in an interactive process with that person to determine what accommodations, if any, are needed to ensure their equal access and participation in the CSU community. Contact the Office of Disability Services at 216.687.2015, click here or stop by Main Classroom (MC), Room 147 for more information.