Undergraduate Studies

Starfish Guides for Faculty and Staff

what is starfish?

Starfish is computer software that CSU uses to aid undergraduate student retention efforts. It allows for:

  • Early Academic Alerts (e.g. attendance, academic performance)
  • Online appointment scheduling
  • Campus wide coordination of student support through student tracking and communication
  • Attendance recording (mandatory for instructors of courses with first year freshman)

All faculty are encouraged to keep track of office hours and student appointments, record and view notes on their students' academic progress, and view their students' support network.

*Please note that information entered into Starfish is consider a part of a student's education record as defined by FERPA.

how to log into starfish


Please make sure that you are using the latest version of your browser (Firefox, Internet Explorer, Safari, Chrome, etc). You can check to see if you have the latest version of a browser by visiting: https://updatemybrowser.org/. If it states you are using an older version of a browser, please contact IS&T to update your browsers by visiting the following website: https://csuohio.service-now.com/CSU-ESS/home.do 

There are two access portals to Starfish:

  1. CampusNet (click on instructor tab, then the "Starfish" link next to the blue star)


  1. Blackboard (My Institution, Tools menu, Starfish link)

user documentation



Where can I get help with Starfish?