Occasionally, extraordinary circumstances may require Cleveland State University to consider making an exception to its standard refund policy. Cleveland State may make an exception to its refund period policy ONLY under one (1) of the following circumstances:
- Medical emergency or medical condition, documented by a medical doctor or hospital, which prevents the student from completing the semester. The medical emergency or medical condition must occur after the start of the semester for which the refund is requested. Pre-existing medical emergencies or medical conditions are not grounds for a refund. Refunds for the same or a similar medical condition will only be granted once during a student's academic career at Cleveland State.
- Death of the student, parent, spouse, child or sibling. An official death certificate and evidence of the familial relationship between the deceased and the student must be provided.
All requests must be received within 45 days of the last day of the semester for which the refund is being requested. Late requests will not be considered. If the reason for requesting a refund falls into one of the categories above, the student must complete an Emergency Tuition Adjustment Form. Please note that if tuition was paid through financial aid, a refund is NOT given to the student. Funds are returned to the lender to reduce the student's financial debt.
If the student is requesting a refund because of a medical emergency or medical condition, a licensed physician or hospital must also sign the form. The student must complete, sign and submit the form and submit all requested documentation to:
Emergency Tuition Adjustment Committee
Cleveland State University
2121 Euclid Avenue UN 453
Cleveland, OH 44115-2214
The committee meets twice a month and students are notified via email of the committee's decision. All decisions of the committee are final.
Students who receive military orders indicating they have been called to active duty and will not be able to complete the current semester should contact the Registrar's Office or Campus 411 to provide the necessary documentation related to their deployment.