Cleveland State University

Student Life

The Center for Leadership and Service

Leadership Quick Tips

Presentation Skills

Anatomy of a Presentation

  • Someone introduces you (depending on the venue, you could be introducing yourself)
  • Your opening remarks
  • Key Points supported by examples
  • Conclusion
  • Question and Answer time
  • Closing Statements

Developing Your Presentation

  • Know your material and/or topic
  • Have a clear idea of what you want to say
  • Prepare an outline
  • Devise a title that conveys the purpose of your presentation clearly and concisely
  • Prepare visual aids and/or handouts for your audience
  • Anticipate questions your audience will have
  • Use examples, quotes, stories, comparisons, etc. to illustrate the points you will make
  • Write out your opening and conclusion - Write the conclusion first and the opening last
  • Your conclusion should be obvious and provide closure
  • Write your own introduction - 1 or 2 minutes
  • Keep in mind the time allotted for your presentation
  • Rehearse your presentation several times in front of a mirror or to a friend

Further CSU Resources…

Toastmasters is an organization that helps people conquer their public speaking fears. The CSU chapter meets Thursdays at noon in RT-West room 202. For more information contact Pat O'Donnell at 216-687-5536 or
p.m.odonnell@csuohio.edu .

Don't forget to check the course schedule book for communication classes.

Dealing with Your Feelings

  • Relax, Relax, Relax
  • Visualize yourself giving a great presentation - resist visualizing what can go wrong
  • Wear clothing you'll feel both authoritative and comfortable in
  • Know the area where you will be presenting - Arrive early or visit the room a few days in advance and get a feel for standing in front of the room, make it a comfortable place for you
  • Allow yourself to make mistakes - No one in your audience is perfect, they won't expect you to be
  • Remember you're the authority on your topic - Use this to bolster your confidence

Delivering Your Presentation

  • Remember your non-verbal speech - body language, voice inflections, facial expressions, etc.
  • Speak slowly and clearly (don't mumble or race through your presentation)
  • Speak loud enough for people in the back of the room to hear you - do a sound check before your presentation or at the very beginning
  • Avoid the following: you know, um, ah, ok, well, like
  • Make eye contact with members of the audience
  • Praise your audience and/or sponsor in the middle of your presentation
  • Explain the purpose of any activities and discuss the outcomes

Responding to Audience Questions

  • Consider having people write down questions and have someone decide which you will answer (works better with large groups)
  • Listen thoughtfully to questions and repeat them to verify that you understand what is being asked
  • Take time to thoughtfully consider each question and mentally prepare an answer before you begin to speak
  • Consider "planting" someone in the audience to ask questions
  • If you don't know an answer respond by saying "that's a very good question - I'm not sure of the answer" you can choose to get back with the inquirer or not, or refer him/her to a resource where he/she can find the answer
  • Empathize with hostile questioners - Remain calm, using your facts to address their questions.