Psychology - Cleveland State University

Psychology Department/ Diversity Management Program

Program Faculty & Course Facilitators

Diversity Management Program Faculty

Lisa P. Gaynier, adjunct	Steve Slane
Brenda Johnson	Charles A. (Bud) Stuppy
C. Greer Jordan, adjunct	Victoria R. Winbush, adjunct
Linda Koenig, adjunct	Melodie S. Yates, adjunct
Deborah L. Plummer, emerita


Course Facilitators

Swagata Banik	Timothy Ewing, Ph.D.
Philip R. Belzunce	Merle Graybill
Ellen Burts-Cooper, Ph.D.	Lalei E. Gutierrez
John Clochesy	Eric Lutzo
Collen Dolgan	Marcy Shankman, Ph.D.
Debra L. Dunkle



FACULTY

Lisa (Tong) P. Gaynier, M.A., Program Coordinator, Executive Director
Lisa Gaynier joined the Cleveland State University as Director of the nation’s first and only Master’s program in Diversity Management—a transformational organizational leadership program. She comes to the position with twenty years experience as a consultant and business owner. Her special areas of practice are leadership, particularly within the context of cross-cultural competence, change leadership and global competitiveness. In her position as Director of the Diversity Management Program, Gaynier bridges the academic world of theory and research with the “real” world challenges experienced by people whether in for-profit and not-for-profit organizations, or government entities. In this capacity, she has established the annual Diversity Management Conference: Translating Theory and Research into Best Practices. A native of Hawai’i, Gaynier is of Asian/Pacific island and European descent— truly embodying America’s multicultural heritage. She is the author of an award-winning multi-cultural cookbook and academic papers on cultural competence for leaders, mediation and Gestalt approaches to organizational effectiveness. She was the winner of the 2006 Best Paper award at the MBAA International Conference. Top of Page

Brenda Johnson, Ph.D.
Brenda K. Johnson earned her Ph. D. in Social-Organizational Psychology at Teachers College Columbia University. Her primary research interests are bias and discrimination in the workplace, and her teaching interests include conflict resolution theory and group dynamics. Her dissertation research examined the impact of beliefs on Whites’ reactions to interracial work situations. She has presented her empirical and theoretical work at the Academy of Management, the American Psychological Association and the International Critical Management Studies Conference. Brenda is also a certified small group consultant in the A.K. Rice Institute for the Study of Social Systems. Her research in organizations, as a research associate at the J.M. Huber Institute for Learning in Organizations, included studying communities of practice in the US Army, and networks in a global manufacturing organization. Top of Page

C. Greer Jordan, BSEE, M.B.A., Ph.D
C. Greer Jordan is a Graduate Faculty member in the Cleveland State University Diversity Management Program. Her instructional expertise includes Assessment, Measurement and Evaluation of Diversity Interventions, Group Dynamics, Leadership Development and Introductory Management. Her research interests include assessment and measurement of organizational development initiatives, social inclusion and power in the workplace, social complexity and sustainability and integration of technology to create effective learning environments. Dr. Jordan integrates her teaching, research and twenty years of industry experience, as principal consultant for Currie Rhodes Consulting. Currie Rhodes is a workplace consulting company specializing in design and implementation of organizational change initiatives and providing the leadership coaching needed to create sustainable change. In addition, the company provides shadow consulting services to internal and external organizational development consultants and change leaders. Furthermore, Currie Rhodes Consulting promotes organizational learning via speaker/educational services, organizational assessments, evaluation of initiatives and case study research services. Prior to pursuing her Ph.D., Dr. Jordan held several engineering and management positions at Ford Motor Company and General Motors. Her publications and presentations include: Jordan, C. Greer. (September 2010). *Generations in the 21st Century Workplace,* professional presentation at Medical Mutual of Ohio: Diversity Talk Series, Cleveland and Toledo, OH. Jordan, C. Greer and Bilimoria, D. (May 2009). *Translating Theory into Practice: Exploring a Revised Model of Organizational Inclusion, invited presentation at the Cleveland State University 2nd Annual Diversity Management Conference: “Translating Theory and Research Findings into Best Practices”, Cleveland, OH. Jordan, C. Greer* and Bilimoria, D. (April 2009). *Rethinking Inclusion: A Revised Theoretical Model of the Dynamics of Organizational Inclusion, 3rd place award, presented at the Case Western Reserve University Research Showcase, Cleveland, OH. Jordan, C. Greer* ( August 2008). *Refocusing Inclusion, Revisiting Integration, and Relocating Power in Work Organizations:* invited presentation at the Academy of Management Conference, Anaheim CA. Jordan, C. Greer & Bilimoria, Diana (November 2007). Creating a Productive and Inclusive Academic Work Environment, in Stewart, Abigail J., Janet Malley, and Danielle LaVaque-Manty (Eds.), Transforming Science and Engineering: Advancing Academic Women, Ann Arbor: University of Michigan Press, pp. 225-242. Plummer, Deborah L., Jordan, C. Greer (Spring 2007) *Going Plaid: Integrating Diversity into Business Strategy, Structure and Systems*, OD Practitioner, Vol. 32 No. 2 Top of Page

Linda Koenig, M.A. (adjunct)
Linda is an executive coach, organizational effectiveness and human resources consultant. She provides executive coaching in leadership, motivation, critical-thinking and survival skills in turbulent work environments. She specializes in helping executives overcome obstacles that keep them from achieving their highest potential. Linda is also a certified mediator and helps resolve disputes between various employees and groups. Linda has a Bachelor’s Degree and a Master’s Degree from Ohio University. She attended Kent State University for postgraduate work and studied Organizational Development at the National Training Laboratories Institute. She also completed extensive postgraduate work at the internationally known Gestalt Institute of Cleveland. Top of Page

Deborah L. Plummer, Ph.D
Deborah is a nationally recognized psychologist and diversity solutions thought leader. She is a consultant and founder of D.L. Plummer & Associates, a firm specializing in diversity management and organizational development for over twenty years. She has consulted for a variety of national and local corporations including Fortune 500 companies, community mental health agencies, public and private school systems, and faith-based institutions. Deborah also has extensive experience inside organizations and has held past roles as a chief diversity officer, university professor, founding director of a graduate degree program in diversity management, and a staff psychologist. Deborah is the Editor of the Handbook of Diversity Management and author of Racing Across the Lines: Changing Race Relations through Friendships. She currently serves on the Advisory Board of the American Institute for Managing Diversity in Atlanta, the nation’s leading nonprofit think tank dedicated to promoting and advancing diversity leadership through research, education and public outreach. Top of Page

Steve Slane, Ph.D.
Steve Slane is one of the founding faculty members of the Diversity Management Program. His training is in Social Psychology and Statistics and Research Design from the University of Nebraska Lincoln. His research interests are in the areas of interpersonal relationships, perception/use of time, and diversity issues. He is currently conducting research on stereotype threat in healthcare interactions. Steve has held a variety of positions at CSU and in the Department of Psychology, including chairing the Departments of Psychology, Health Sciences, and Speech and Hearing. Most recently Steve served as Associate Dean for Faculty in the College of Sciences and Heath Professions. He has also directed the following Psychology Department programs: Clinical/Counseling, Diversity, Consumer-Industrial, and Undergraduate. Top of Page

Charles A. (Bud) Stuppy
Charles A. (Bud) Stuppy is the president of C. A. Stuppy & Associates, a consulting firm specializing in the design and implementation of human capital performance strategies, organizational change and culture development programs and employee engagement activities. Bud has been a senior human resource leader in the healthcare, financial services, retail and manufacturing industries. He has created and implemented innovative employee retention programs, talent management solutions, leadership development programs as well as integrated, total compensation solutions. He has been a featured speaker on trends in Human Resources as well as strategic staffing, and has designed and conducted training programs from career planning to designing effective workshops. Bud has a master’s degree in Psychology, with a Diversity Specialization, from Cleveland State and a master’s degree in Organization Development and Analysis from Case Western Reserve University. He was a founding member of the OD Connection, a charter member of the Northeast Ohio Human Resource Planning Society, and volunteers on several advisory boards for non-profit organizations throughout the Greater Cleveland area. Top of Page

Victoria R. Winbush, MSSA, MPH, LISW, PhD.
Victoria has over 20 years experience as a diversity consultant and has worked primarily with human services organizations and those delivering health care, mental health, educational services. She previously served as the director of the Multi Cultural Training Institute and implemented a cultural competency curriculum geared toward mental health professionals employed in county-funded agencies in Greater Cleveland. Dr. Winbush is also a member of the teaching faculty at the Gestalt Institute of Cleveland and is an adjunct instructor and research adviser at the Smith College School for Social Work. She holds a Doctor of Philosophy degree in clinical social work from Smith College School for Social Work in Northampton, MA. She also holds a Master’s degrees in social work administration from the Mandel School of Applied Social Sciences at Case Western Reserve University, and a Master’s of public health administration from University of Michigan in Ann Arbor, Michigan. She is a licensed social worker and enjoys working with adolescents and their families. Her research interests include identifying the processes used by parents to facilitate mental health treatment for their youth, and better understanding the impact that diversity has on both clinical practice and on organizational change initiatives. Top of Page

Melodie S. Yates, Ph.D.
Dr. Yates joined Cleveland State University in 1981 as Assistant to the Vice President for Student Services and has served in progressively responsible positions including five years as Director of Affirmative Action for the University. For the past thirteen years, as Director of Diversity Training and Research, she has been engaged in diversity education for the campus community through diversity training, supervisory training, classroom presentations, student leadership development, development of certification programs related to diversity/cultural competency, and research related to campus climate, student retention and diversity management. Other responsibilities include executive assistant level coordination of projects for the Vice President of Student Affairs and Minority Affairs. In addition, Dr. Yates teaches in the CSU Diversity Management Program, a master’s level diversity professional specialization, housed in the Department of Psychology and until 2004 served as the administrative coordinator of the program. Top of Page


COURSE FACILITATORS

Swagata Banik, PhD
Dr. Banik’s research is intent on reducing health disparity among medically and socially disenfranchised populations both nationally and internationally. Being born and raised in India, Dr. Banik brings in his cultural background and international training experiences to the programs. His primary focus is to develop innovative and efficacious behavioral interventions to promote health among marginalized population in the US as well as in India. Along with other colleagues in the Diversity Management Program, he is investigating the impact of stereotype threats in social interactions between healthcare workers and their patients. He has been elected as the treasurer of the Mid Continent region of the Society for the Scientific Studies on Sexuality. Top of Page

Philip R. Belzunce, PhD, SMFT, DAPA, RPP, CPE, CPC
Dr. Belzunce is a diplomate in psychotherapy, and a psychotherapist, lecturer, worldwide consultant, and supervisor for AAMFT. He applies a systemic approach integrating Gestalt, Ericksonian hypnosis, and family therapy methodologies. His training includes family therapy with Virginia Satir, Jay Haley, and Chloe Madanes. He is a certified Tao instructor and a Reiki Master. He is also certified in polarity therapy and as a spine realigner. He is the author of What Really Matters Is the Heart and Heart Shadows, and the co-author of Once upon a Doggie. Top of Page

Ellen Burts-Cooper, MBA, PhD, Six Sigma MBB
Dr. Ellen Burts-Cooper is the owner and senior managing partner of Improve Consulting and Training Group, a firm that provides personal and professional development training, coaching and consultation. She is a book and workshop curricula author, as well as an adjunct professor at Case Western Reserve University in the Weatherhead School of Business MBA program and the Macromolecular Science and Engineering PhD Program. Previously, Ellen served as a Senior Vice President and Senior Director of Operational Excellence, IT Performance Management and Governance for PNC Financial Services. Prior to the financial services industry, Ellen worked in the electronics industry, where she led global teams in several functions at 3M Company in St. Paul, MN. She still consults in the area of new product development and advises science outreach programs. She earned a BS in chemistry from Stillman College in Tuscaloosa Alabama, her PhD in organic/polymer chemistry from Virginia Tech in Blacksburg Virginia, her MBA from the University of Minnesota, Carlson School of Business and her Lean Six Sigma Master Black Belt certification from 3M Company. She is also an active volunteer and supporter for a host of community related organizations across the US. Top of Page

John M. Clochesy, Ph.D.
Dr. Clochesy is a widely published author and educator with more than 30 years experience. His professional interest includes creating safe learning and work environments by supporting diversity and inclusion initiatives. He has consulted for a variety of educational, governmental and healthcare institutions, and manufacturing companies across the country. His recent experience in complex work environments has focused on acknowledging and valuing the culture of gender and generational differences. Top of Page

Colleen Dolgan, MA
Colleen retired as Chief Learning Officer of the Cleveland Clinic Health System in 2010 where she oversaw strategic enterprise learning and organizational development. She now coaches and consults in the areas of leadership, employee engagement, diversity, change management and team building, focusing on women in leadership, servant leadership, and equestrian-based personal and team growth sessions. Colleen is also a graduate of the third cohort of the Diversity Management Program. Top of Page

Debra L. Dunkle, L.I.S.W., Ph.D.
Debra Dunkle is a psychotherapist in Cleveland Heights and is on the faculty at the Gesalt Institute of Cleveland. Her professional passion is empowering people to speak across differences; she consults with regional organizations around that theme, including religious denominations and for-profit organizations. Clinically, she specializes in working with the lesbian, gay, bisexual and transgendered (LGBT) communities, with mixed-class couples, and with people in the arts. Top of Page

Timothy Ewing, Ph.D.
Tim is a diversity and organizational development consultant with over 10 years of international and domestic consulting experience ranging from the classroom to the boardroom. He assists clients in creating high-performing, productive work environments where multicultural organizations leverage their differences to meet the organization’s goals & objectives. Tim holds a Bachelor of Arts degree from Denison University, a Master’s in International and Intercultural Management from the School for International Training and a Ph.D. in Organizational Behavior from Case Western Reserve University. His research interests include: diversity and inclusion, leadership development, positive transformation and change. As an executive coach, trainer and facilitator, Tim is able to support his clients in strengths-based development and change. In addition, he holds a teaching role at the Gestalt Institute of Cleveland in the coaching and training programs. Top of Page

Merle Graybill
Merle progressed from the front lines to leadership roles during 25 years of professional experience in non profits, higher education, and coaching, consulting and training. All of her work has focused on engagement across constituent groups and thus has also included business, civic, and government sectors. Merle has held management and senior leadership responsibility for personnel, budgets, operations, strategic planning, and assessment, as well as, engaging stakeholders for organizational development and effectiveness. She is known as a creative leader of complex collaborations that result in improved outcomes and innovative change. For 15 years Merle has consulted, trained and developed curriculum on topics of diversity and cultural competence, conflict resolution, adult learners, organizational collaboration, effective decision making, strategic planning & assessment, constituent engagement and change management. Having spent her career in the roles of advocate, advisor, mentor and manager the transition into professional coaching in 2006 was dynamic and a natural fit. In addition to her private practice, and coaching with the Diversity Management program, Merle is a coach with the Weatherhead School of Management Custom Solutions services for corporations. Top of Page

Lalei E. Gutierrez, Ph.D., R.P.P., S.M.F.T.
Lalei is a holistic psychologist, an approved supervisor for the American Association of Marriage and Family Therapy, a Registered Polarity Practitioner, a life and wellness coach, a body process therapist, a holistic health educator, and a certified healing Tao Instructor and Reiki Master. She is a faculty member of the Gesalt Institute of Cleveland’s programs “Couples/Family and Small Systems”, “Working with Body Process”, and the post-graduate Gesalt Training Program. She is also a faculty member of the Diversity Management Program at Cleveland State University. In her integrative and holistic practice with individuals, couples, families, professional groups, and organizations, her range of interests and expertise include bridging Eastern and Western approaches, and the integration of body-mind-spirit and diversity processes in therapy, consultation, mentoring, holistic health education, and life and wellness coaching. Top of Page

Eric Lutzo
Eric is the founder and principle of Forward Thought, a coaching and leadership development practice that specializes in developing leadership skills for the individual as well as teams within organizations. Eric brings over 10 years of experience to coaching and organizational consulting. He has earned his Masters of Business Administration from Case Western Reserve University’s Weatherhead School of Management and his Bachelors in Business Administration from Kent State University. Currently Eric is pursuing his Phd also at Weatherhead. He is also the President and co-founder for PLEXUS, Cleveland’s LGBT Chamber of Commerce. Top of Page

Marcy Levy Shankman, Ph.D.
Marcy has been training and consulting in leadership development and organizational effectiveness with higher education institutions, non-profit organizations, and high schools since 1998. Dr. Shankman co-authored the recently released Emotionally Intelligent Leadership: A Guide for College Students (Jossey-Bass, 2008). Four additional publications, including the Emotionally Intelligent Leadership for Students: Inventory and the Emotionally Intelligent Leadership for Students: Facilitation and Activities Guide are due out in late July 2010. She has also published two assessments: the EI Profile: An Emotional Intelligence Self-Assessment (2003) and the EI Full Spectrum, a 360° evaluation tool (2005). Dr. Shankman applies her unique insights and capabilities to deliver meaningful and lasting impact for individuals and organizations interested in improving their effectiveness. In her consulting practice, she specializes in facilitating strategic planning and visioning initiatives as well as designing and delivering leadership retreats. Clients often request specialized trainings, workshops, and presentations related to leadership, primarily emotional intelligence and change management. Top of Page