The University's official refund schedule is being updated to provide support and consistency to the University's academic add/drop policy. The full updated refund schedule will be published on this web site soon.

Students who officially withdraw from courses may be eligible for a percentage refund of tution and certain fees. Students can drop their courses on-line through CampusNet during the first two weeks of the term. Be aware of the hours of availablity of CampusNet (Routine maintainance is conducted Friday evening from 8 pm to Saturday morning at 8am and also Saturday evening 6pm to Sunday morning at 10am.) Failing to attend class will not relieve you of your financial obligation to the university, even if you have not yet paid your full tuition bill. Completing your drop in accordance with the schedule below will eliminate or reduce your financial obligation.

Students receiving grants, loans, or scholarships should be aware that these funds are credited directly to your university student account and applied toward your University expenses. If your financial aid exceeds the total amount billed to your account, the residual aid will be refunded to you. Refunds will be processed automatically for students registered in at least six credits. Financial aid recipients who are registered part time or taking a combination of regular on-campus and Continuing Education credits will receive a refund once final registration is confirmed.

Direct Deposit

Effective with the Spring 2010 semester, students can now receive a refund via a direct deposit into their checking or savings account. Credits posted to a student account will continue to be audited for validity by our office. The actual refund, however, will be issued through our banking partner, USBank.

• Signing up for direct deposit will ensure you receive your overaward of financial aid or a refund for dropped credits much quicker. Direct deposit can have your funds posted into your account within 24 hours.
• You do not have to use a USBank checking or savings account.
• If you do not have an established account, you can apply for one online with USBank, click here.
• Enrollment is free and secure. Click here to be re-directed to USBank's web site. Any questions can be directed to their customer service representatives.

For those students who opt out of the direct deposit method, a paper check will be mailed to your current address on file with the University. You can update or confirm your address through CampusNet (log onto CampusNet where you will find your information under the Personal tab.) Paper refund checks will be produced processed and mailed by USBank. Expect receipt within 5-7 business days from the point your CampusNet account indicates "Credit Authorized." Checks are not available for student pickup at the University.

Your financial aid for the semester is finalized based on your enrollment as of the 60% completion period for the semester. Withdrawals occurring prior to the 60% completion date will result in the recalculation of aid eligibility and the return of ineligible aid to Federal or State agencies. This may result in the student owing a balance to the university. It is the responsibility of the student to officially withdraw from classes during the appropriate refund periods to receive a refund or credit.

If a credit balance is refunded, and subsequent charges are posted to your student account, those charges must be paid when billed.

The following fees are non-refundable: registration fee, orientation fee, tuition payment plan application fee, UPass fee, late fees, billing service fee(s), collection fee(s), returned check fees.

Please note the following:

• The official date of withdrawal or drop is the date the course change is presented to the Registrar's Office, not the date you inform an instructor. Your withdrawal or drop must be submitted online or via phone. This will be the basis for computing your refund.
• Withdrawing from a course does not automatically carry with it the right to a refund.
• The failure to attend classes due to business or personal reasons does not change the refund schedule.
• Courses that are cancelled by Cleveland State will be refunded at 100%.
• Refunds will be issued approximately three weeks from the department processing date.
• Refunds for courses that do not fall into the regular session are prorated based on the course length and the official date of withdrawal.
• Failing to attend class will not relieve you of your financial obligation to the University, even if you have not yet paid your full tuition bill.
• Cleveland State does not have a policy that supports "swapping" or "trading" classes that are of the same credit hours. There is no cost adjustment granted for adding and dropping courses of similar credits. This includes adding and dropping the same course with different sections.

The specific dates of the refund schedule are published each academic term in your welcome letter as well as being available online. Failure to be aware of these dates is NOT grounds for a refund.

Occasionally, extraordinary circumstances require Cleveland State University to make an exception to its standard refund policy. Cleveland State will make an exception to its refund period policy ONLY under one (1) of the following circumstances:

1. Medical emergency or medical condition, documented by a medical doctor or hospital, which prevents the student from completing the semester. The medical emergency or medical condition must occur after the start of the semester for which the refund is requested. Pre-existing medical emergencies or medical conditions are not grounds for a refund. Refunds for the same or a similar medical condition will only be granted once during a student's academic career at Cleveland State.
2. Death of the student, parent, spouse, child or sibling. An official death certificate and evidence of the familial relationship between the deceased and the student must be provided.

All requests must be received during the semester for which the refund is requested. Late requests will not be considered. If the reason for requesting a refund falls into one of the categories above, the student must complete an Emergency Tuition Adjustment Form. Please note that if tuition was paid through financial aid, a refund is NOT given to the student. Funds are returned to the lender to reduce the student's financial debt.

If the student is requesting a refund because of a medical emergency or medical condition, a licensed physician or hospital must also sign the form. The student must complete, sign and submit the form and submit all requested documentation to:

Emergency Tuition Adjustment Committee
Cleveland State University
2121 Euclid Avenue RT1917
Cleveland, OH 44115-2214

The committee meets twice a month and students are notified via email of the committee's decision. All decisions of the committee are final.

Students who receive military orders indicating they have been called to active duty and will not be able to complete the current semester should contact the Registrar's Office or Campus 411 to provide the necessary documentation.

Cleveland State's Refund Schedules

Fall 2009

Summer 2009