Cleveland State University

Information Services & Technology

Cellular and Smart Phone Services

 

Ordering Services

When ordering departmental cell phone service from the Telecommunications Office, service will be provided by AT&T through negotiated pricing for CSU.  When ordering through the Telecommunications Office, you will be added to the account that we currently maintain. You will not need to complete a separate purchase order as a journal entry will be completed to the departmental account number that you provide each month.  Any changes that need to be made to the phone account or if the device is not working properly will be handled through the Telecommunications Office.

The various devices and services available are listed below.  If you would like to process an order through the Telecommunications Office, we will need the following information in an email sent to telcom@csuohio.edu

  • Name of individual using cell phone services
  • Department
  • Department account number
  • Which device are you choosing?
  • Which voice plan would you like on device?
  • Which data plan would you like on device?
  • Should a text messaging plan be added to phone?
  • Any optional features (if needed). Can be changed/added at any time.

After the device is ordered and received, we will work on programming the device (new device or upgrade of existing). We will schedule a time to meet with you to complete the programming and answer any questions you may have.

If you have any questions, please contact Telecommunications at 687-3881.

 

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Cell Phone Services

Basic Cell Phone

Basic cell phone (telephone and text messaging services) that are offered as of Se[te,ber 2013:
Equipment Cost
Pantech Breeze III
$0.00

Note: Equipment may change. Pricing and equipment is as of September 2013.

Voice Plans:
Monthly Charge Monthly charge with Discount Included Minutes Mobile Minutes Nights & Weekends Overage Charge
Notes
$39.99
$29.99
450
Unlimited
5000
$0.45
No roaming or long distance charges. Rollover minutes included.
$59.99
$44.99
900
Unlimited
Unlimited
$0.40
No roaming or long distance charges. Rollover minutes included.
$69.99
$69.99
UnlimitedUnlimited
Unlimited
N/A
No roaming or long distance charges. Rollover minutes included.

Unlimited Voice Plan does not include any additional discounts.

Text Messaging Plans
Monthly Charge Included Minutes Overage Charge
Notes
No plan
No included texts
$0.20 per message
Pay per message (incoming and outgoing) with no plan on phone.
$10.00
1,000
$0.10 per message
Overage includes incoming and outgoing messages.
$20.00
Unlimited
N/A
 

If you have any questions, please contact Telecommunications at 687-3881.

Available Cell Phone Devices

Pantech Breeze III

Link for a detailed description for the Pantech Breeze II: http://www.wireless.att.com/businesscenter/devices/pantech-breeze-3.jsp

 

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Apple iPhone
Services offered as of September 2013:

When ordering an Apple iPhone, a two-year commitment is required with service.

User Costs:

Devices

Equipment Cost
Apple iPhone 5S - 16GB
$199.99
Apple iPhone 5S - 32GB
$299.99
Apple iPhone 5S - 64GB
$399.99
Apple iPhone 5C - 16GB
$99.99
Apple iPhone 5S - 32GB
$199.99

Note: Equipment pricing will vary depending on current promotions. Pricing is as of September 2013. Pricing is for new orders; upgrade charges may vary depending on upgrade eligibility.

Voice Plans:
Monthly Charge Monthly charge with Discount Included Minutes Mobile Minutes Nights & Weekends Overage Charge
$39.99
$29.99
450
Unlimited
5000
$0.45
No roaming or long distance charges. Rollover minutes included.
$59.99
$44.99
900
Unlimited
Unlimited
$0.40
No roaming or long distance charges. Rollover minutes included.
$69.99
$69.99
Unlimited Unlimited
Unlimited
N/A
No roaming or long distance charges.

Unlimited Voice Plan does not include any additional discounts.

Data Plan:

Monthly Charge Monthly charge with Discount
Notes
$45.00
$33.75
Unlimited data usage (internet/emal)

Text Messaging Plan:
Monthly Charge Included Minutes Overage Charge
Notes
No plan
No included texts
$0.20 per message
Pay per message (incoming and receiving) with no plan on phone.
$10.00
1,000
$0.10 per message
 
$20.00
Unlimited
N/A
 


Available Apple iPhone Devices

 

Apple iPhone 5C:: http://www.att.com/shop/wireless/devices/apple/iphone/5c-16gb-white.html

Apple iPhone 5S: https://www.att.com/shop/wireless/devices/apple/iphone/5s-16gb-space-gray.html

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Android
Services offered as of September 2013:

User Costs:

Devices

Equipment Cost
Samsung Galaxy S3
$99.99

Note: Equipment pricing will vary depending on current promotions. Pricing is as of September 2013. Pricing is for new orders; upgrade charges may vary depending on upgrade eligibility.

Voice Plans:
Monthly Charge Monthly charge with Discount Included Minutes Mobile Minutes Nights & Weekends Overage Charge
$39.99
$29.99
450
Unlimited
5000
$0.45
No roaming or long distance charges. Rollover minutes included.
$59.99
$44.99
900
Unlimited
Unlimited
$0.40
No roaming or long distance charges. Rollover minutes included.
$69.99
$69.99
Unlimited Unlimited
Unlimited
N/A
No roaming or long distance charges. Rollover minutes included.

Unlimited Voice Plan does not include any additional discounts.

Data Plan:

Monthly Charge Monthly charge with Discount
$45.00
$33.75
Unlimited data usage (internet/email)
Text Messaging Plan:
Monthly Charge Included Minutes Overage Charge
Notes
No plan
No included texts
$0.20 per message
Pay per message (incoming and receiving) with no plan on phone.
$10.00
1,000
$0.10 per message
 
$20.00
Unlimited
N/A
 

Available Android Devices

 

                                   
                        Samsung Galaxy S III                           

Link for a detailed description of the devices:

Samsung Galaxy III:
http://www.att.com/shop/wireless/devices/samsung/galaxy-s-iii-garnet-red.html#fbid=iU5lHoNpTCw


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OPTIONAL FEATURES AVAILABLE:

International Services

The voice and data plans that are added onto the phone at time of ordering are for domestic calls/data only (Continental US). If you are traveling out of the country, you would need to add an international voice plan, data plan, or both to reduce expenses while away. 

The plans would need to be added as close to the beginning of the billing cycle (the 10th of the month) to make sure that you have the full amount or as close to the amount to eliminate prorated charges and minutes.

The plans can be added and removed at any time but must remain on the phone for at least 30 days after being added.  To add one of these features, submit an email to Telecommunications at telcom@csuohio.edu

International Voice Plans: (need to remain on phone for 30 days)
Expanded International Roaming

Monthly Charge Location Notes
$1.00 per min
Canada/Mexico
No monthly charges; can remain on the phone
$1.50
Europe
No monthly charges; can remain on the phone
$2.50
Rest of the World
No monthly charges; can remain on the phone

AT&T Canada and Mexico Travel Minutes:

Minutes Included Monthly Charge Overage Charge
80 minutes
$30.00
$0.50 per min
200 minutes
$60.00
$0.50 per min
500 minutes
$120.00
$0.50 per min


AT&T Europe Travel Minutes:

Minutes Included Monthly Charge Overage Charge
30 minutes
$30.00
$1.00 per min
80 minutes
$60.00
$1.00 per min
200 minutes
$120.00
$1.00 per min


AT&T Rest of World Minutes:

Minutes Included Monthly Charge Overage Charge
15 minutes
$30.00
$2.00 per min
40 minutes
$60.00
$2.00 per min
100 minutes
$120.00
$2.00 per min


International Data Add-On Plans: (need to remain on phone for 30 days)
Pay-Per-Use

Rate per KB Location Notes
$0.015/KB
Canada
No monthly charges;
can remain on the phone
$0.0195/KB
Rest of the World
No monthly charges;
can remain on the phone

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Data Add-On Plans:

Data Included Monthly Charge Overage Charge Overage Charge

120 MB

$30.00
$30.00 per 120 MB
Plan added on to account with domestic plan
300 MB
$60.00
$30.00 per 120 MB
Plan added on to account with domestic plan
800 MB
$120.00
$30.00 per 120 MB
Plan added on to account with domestic plan

For information on the packages available and charges while out of the country:
http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp


Data Tethering:

Data tethering is a technique in which a cell phone is used as a wireless modem to provide Internet access to a computer or other Wi-Fi-enabled device, like a tablet or laptop.

This plan would replace the unlimited domestic plan that would be on your cell phone. The data tethering plan can be changed at any time and the domestic plan placed back on. 

The plans would need to be added as close to the beginning of the billing cycle (the 10th of the month) to make sure that you have the full amount or as close to the amount to eliminate prorated charges and usage.

The plan can be added and removed at any time but must remain on the phone for at least 30 days after being added.  To add one of these features, submit an email to Telecommunications at telcom@csuohio.edu

Plans that can be added to an existing phone:
Tethering – Just Data – On IPhone

  • Price: $48.75 per month
  • Includes 5 GB per month
  • Additional Data $10/GB
  • In place of current data Plan

Tethering – W/Unlimited Messaging – On IPhone

  • Price: 60.00 a month
  • 4 GB
  • Additional Data $10/GB
  • In place of current data Plan

For a separate device with monthly recurring charge
AT&T Beam

  • Price: 19.99– Includes the USB port
  • Price: $45.00 a month which includes 5GB data usage
  • Can add additional memory for your computer

For a device description: http://www.att.com/shop/wireless/devices/netgear/att-beam-black.html#fbid=EKbh2k-jowv


Additional Account Information:

Access Your Monthly Bill:
Monthly cell phone bills are available on line through the AT&T Premier website at https://wireless.att.com/businesscare

Before viewing your bills, you will need to create an account by clicking on register and following the prompts. When registering for an account, please keep your phone by you as you will be receiving a text message with a temporary account password to complete activation of the account.

From this website, you will be able to do the following:

  • View your past invoices, up the 15 months.
  • View current usage for the current billing cycle. This includes: remaining balance for minutes, data and text messages; also number called and data received.

The charges to your department account will appear each month in a journal entry.  No payment is required from this website; this site is for viewing billing only.

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Helpful Hints

  • Billing Cycle Dates: The billing cycle is from the 10th to the 9th  
  • Checking Minutes: There are two ways to check your minutes used each month. 1.) From the phone, dial *646# and press the send key. A text message will be sent to your phone with a break down on the minute information (peak minutes, nights and weekends, rollover minutes). 2.) Check the AT&T Premier website by logging into https://wireless.att.com/businesscare
  • Directory Assistance: Calling 411 from your cell phone will result in a charge of $1.99 per call. 
  • Spam Text Message: You may occasionally receive spam text messages to your phone (i.e. you have won a prize, receive discounts, etc). The messages cannot be blocked but they can be reported to the cellular carrier. Froward the message to 7726 (SPAM). When the message is received, they will ask you to respond with the phone number that the message is coming from. After sending the number, you will receive a confirmation message. Sending and receiving text messages to the SPAM number 7726 is a free message. This will help the carrier(s) block these numbers from users in the future.

If you have any questions, please contact the Telecommunications Department at 687-3881.

 

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engaged learning
Contact Us: 216-687-5050
Email: Call.Center@csuohio.edu
Walk-in: RT 1104
Report a problem:216-687-5050
Hear report on outages:216-687-5252


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