Services Offered

Cell phone services that are offered as of May 2008:

Cell Phone Type:

There is no charge to your department for this cell phone.

Voice Plans:
Cleveland State University receives a 20% discount on services. (not applied below)

Monthly Charge	Included Minutes	Mobile Minutes	Nights & Weekends	Overage Charge
$39.99	450	Unlimited	5000	$0.45	No roaming or long distance charges. Rollover minutes included.
$59.99	900	Unlimited	Unlimited	$0.40	No roaming or long distance charges. Rollover minutes included.
$79.99	1350	Unlimited	Unlimited	$0.35	No roaming or long distance charges. Rollover minutes included.
$99.99	2000	Unlimited	Unlimited	$0.25	No roaming or long distance charges. Rollover minutes included.

Included Minutes (Peak Minutes) are from 6:00 am to 9:00 pm

Text Messaging Plans:
To send or receive a text message is $.20.
$5.00 per month: Plan includes 200 text messages

If you have any questions, please contact Telecommunications at 687-3881.

Ordering Services

To order cell phone services, the budgetary person for your department will need to send an email to telcom@csuohio.edu with the following information:

              Name of individual using cell phone services
              Department
              Department account number
              Are you choosing cell phone or blackberry?
              Equipment type (cell phone or which blackberry device)
              Voice plan
              Data plan – if you are using blackberry
              Are any accessories needed?

If you have any questions, please contact Telecommunications at 687-3881.

Access Your Bill

Currently, your bill will be sent to you each month as a paper copy.

Electronic billing is being worked on. When this has been completed, the bills will be available each month in electronic format. Details to come soon.

Blackberry Services

Blackberry services that are offered as of May 2008:

Blackberry devices combine mobile phone with email, an organizer, messaging and web access.

User Costs:

EQUIPMENT

Equipment	Cost
Blackberry Pearl	$149.99
Blackberry Curve	$149.99

VOICE PLANS

Monthly Charge	Included Minutes	Mobile Minutes	Nights & Weekends	Overage Charge	Cost
$39.99	450	Unlimited	5000	$0.45	No roaming or long distance charges. Rollover minutes included.
$59.99	900	Unlimited	Unlimited	$0.40	No roaming or long distance charges. Rollover minutes included.
$79.99	1350	Unlimited	Unlimited	$0.35	No roaming or long distance charges. Rollover minutes included.
$99.99	2000	Unlimited	Unlimited	$0.25	No roaming or long distance charges. Rollover minutes included.

DATA PLAN

Monthly Charge	Cost
$44.99	Unlimited data usage

Note: Cleveland State University 20% is not applied


Links for the detailed descriptions for the devices:
Blackberry Pearl:
http://www.wireless.att.com/businesscenter/blackberry_pearl/?_requestid=37709

Blackberry Curve:
http://www.wireless.att.com/businesscenter/blackberry8310/?_requestid=37834

International Plans:

Voice Plans:
World Travel feature $5.99 monthly charge. This will allow calling outside the US World Connect feature $3.99 monthly charge. Will allow you to call from the US to international.

Data Plans:
International data: $64.99 monthly charge.

For information on the packages available and charges while out of the country:
http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp

Annual blackberry connection charge $42.00.

If you have any questions, please contact Telecommunications at 687-3881.

Helpful Hints

Billing Cycle Dates
The billing cycle is from the 10th to the 9th.

Checking Minutes
You can check you monthly voice usage from your cell phone. From the cell phone, dial *646# and press the send key. A text message will be sent to your cell phone with a breakdown of your voice minutes left until the end of the billing cycle.

Directory Assistance (411)
Calling 411 from your cell phone will result in a charge of $1.79 per call.
Here are a couple of suggestions on ways to save a little for information calls.

1.) Text message to google (46645): you can enter in the name of the place that you are looking for and the zip code. Approximately 2 text messages will return to your phone with the information requested. You will be paying $.20 per message (sent and received).

2.) Calling 1-800-FREE-411: by calling this number you are only using your minutes. When calling this number you will need to listen to advertisements.

3.) For blackberry users, looking at the website 411.com. You will search for the place that you are looking for and can click on the listing and dial the number.