IS&T fully works with Xerox to help support all printers covered by the Managed Print Services (http://mycsu.csuohio.edu/committees/mps/). We assist in the MACD (Move, Add, Change, and Delete) process, we manage the University print queues, we serve as the account interface, and we facilitate Xerox helpdesk calls.
Printers outside the scope of the Managed Print Services are self-supported by the department responsible for them – the department owning such devices is responsible for their purchase, supplies, and maintenance. IS&T can provide you with a list of suggested vendors should your device fail and you wish to have it repaired. We strongly recommend that you consider service contracts or extended warranties for these devices.
Xerox can provide you with personal printers that can be supported as if they were in the Managed Print Services program. You will, however, still be responsible for supplies. Specifications and prices are as follows:
Please contact William Shepard (firstname.lastname@example.org or x 2110) in IS&T to arrange a purchase.
Last Updated 06/16/2011