Cleveland State University

Information Services & Technology

Printer Support Policy

IS&T fully works with Xerox to help support all printers covered by the Managed Print Services ( We assist in the MACD (Move, Add, Change, and Delete) process, we manage the University print queues, we serve as the account interface, and we facilitate Xerox helpdesk calls.

Printers outside the scope of the Managed Print Services are self-supported by the department responsible for them the department owning such devices is responsible for their purchase, supplies, and maintenance. IS&T can provide you with a list of suggested vendors should your device fail and you wish to have it repaired. We strongly recommend that you consider service contracts or extended warranties for these devices.

Xerox can provide you with personal printers that can be supported as if they were in the Managed Print Services program. You will, however, still be responsible for supplies. Specifications and prices are as follows:

Phaser 3250/D

  • Black and white laser printer
  • Best for small print jobs, including two-sided and network printing
  • Workgroup: small or personal
  • Speed: up to 30 ppm
  • Standard paper capacity: 251 sheets
  • Maximum paper capacity: 501 sheets
  • 1 year warranty
  • Price: $186.39
  • Extended 3 year warranty (Pn: E3250Q3): $89.00

Phaser 6500/N

  • First-page-out time as fast as 13 seconds color, 12 seconds black-and-white
  • Best for fast-paced workteams who need outstanding print quality, simplicity and dependability
  • True Adobe® PostScript® 3™
  • Color: up to 24 ppm
  • Black: up to 24 ppm
  • Maximum paper capacity: 501 sheets
  • 1 year warranty
  • Price: $351.12
  • Extended 3 year warranty (Pn: E6500S3): $199.00

Order Process:
Please contact William Shepard ( or x 2110) in IS&T to arrange a purchase.



Last Updated 06/16/2011

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Contact Us: 216-687-5050
Walk-in: RT 1104
Report a problem:216-687-5050
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