Cleveland State University

Information Services & Technology

Computer Repair


Information Services and Technology has opened a CSU PC Repair Shop for CSU students, faculty, and staff to support their personally owned computer equipment. This service is a low cost alternative to getting personally owned PCs and Laptops repaired, hardware added, and software installed. The PC Repair Shop is located in the Stillwell Hall General Purpose Lab – SH 128.

The CSU PC Repair Shop is operated by a full time Desktop/Server Specialist from IS&T and repairs performed by CSU Engineering and CIS students. All of these technicians are CompTIA A+ certified. While the PC Repair Shop technicians will not perform house calls, they will visit the dorms to help dorm students with connectivity issues.

Contact Us
Email: pcrepairshop@csuohio.edu
Phone: (216) 802-3350
Location: Stillwell Hall Room 128 located inside the General Purpose Lab

Pricing
PC Repair Price List

Paying for Your Repairs
Payment for work performed on your PC must be made at the time you pick it up. Payment can be made in 3 ways:

Computer Technician
Cash - cash payments can be made in the form of a deposit into our account at the Office of Treasury Services. Please print and fill out a copy of the Cash payment form to take with you. Bring a receipt for the deposit with you to the PC Repair shop when you come o pick up your repaired unit. The receipt will be accepted as payment.

Viking Card - we will accept payment from the balance contained on your Viking card. Please ensure that your Viking Card has sufficient funds to cover the cost of the repair. To add funds to your viking card, please visit the Viking Card Office web pages to learn how to add funds to your Viking Card.

Credit Card - credit card payments may be made through the CSU Repair Shop credit card payment web pages. Inform us that you have made payment through the web and we will verify the receipt of your payment.

Forms
PC Repair Request Form
PC Repair Waiver Form
Repair Return Acknowledgement Form

Hours of Operation
Hours of operation for Fall and Spring Semesters are 9am - 5pm Monday through Friday and closed on university holidays. After hours, or weekend students may drop off their eqipment at the Mobile Campus. Short term parking is available next door to Stillwell Hall underneath the new Recreation Center.

Last updated: 11/11/08

engaged learning
Contact Us: 216-687-5050
Email: Call.Center@csuohio.edu
Walk-in: RT 1104
Report a problem:216-687-5050
Hear report on outages:216-687-5252


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