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The Call Center is your first stop for computer questions and troubleshooting. Call us with your questions or to request service!
For information on telephones or voice mail, please contact Telecomm.
We are available to answer computer related questions of almost any kind. If you have an issue with a computer - either hardware or software - call the Call Center. If we can't help immediately, we will have someone contact you.
|Mon||7:30 - 10:00||8:00 - 5:00|
|Tue||7:30 - 10:00||8:00 - 5:00|
|Wed||7:30 - 10:00||8:00 - 5:00|
|Thu||7:30 - 10:00||8:00 - 5:00|
|Fri||7:30 - 5:00||8:00 - 5:00|
|Sat||7:30 - 5:00||Closed|
Calls received during "off" hours will be handled by an automated attendant which will generate appropriate notification of support elements.
CSU Owned Computers
Technician support is available from 8:00AM until 9:00PM Monday through Thursday and from 8:00AM until 5:00PM on Friday and Saturday. No regular technician support is available on Sundays. Contact technician support via the Call Center at (216)687-5050.
If you met the following criteria, we will have a technician contact you about your hardware or software support issue. The technician will either work remotely with your PC or visit you directly.
Criteria we use to support PC hardware on campus:
Please note that many colleges and departments have technical support - these staff members provide support on all of their area's computers and should be your first contact..Personally Owned Computers
Last Updated: 8/12/2011