Cleveland State University

Center for International Services and Programs

CSU Insurance Coverage Options for International Travel

ASPECTS OF COVERAGE HARTFORD MEDEX INTERNATIONAL SOS International Teacher Identity Card(ITIC)
Insurance Carrier & CSU Contact The Hartford provides Business Travel Accident insurance including a Travel Assistance program through Europe Assistance USA. Contact HR benefits at 216-687-3636 The Standard Insurance Company provides CSU Life Insurance including Travel Assistance through their MEDEX Assistance Corp. Contact HR/Benefits at 216-687-3636. CSU Purchased program. Contact Person: George Burke, Center for International Services and Programs Issued by CSU Center for International Services and Programs (CISP) for application. CSU contact person: George Burke.
COST TO TRAVELER NONE NONE NONE $22 per year
WHO IS COVERED All full-time benefits and part time (.75FTE) Faculty & Staff traveling on University business 100 miles or more from home. All active full-time benefits eligible Faculty and Staff. and eligible family members (M1) when traveling at least 100 miles from home or in foreign countries on personal or business travel. Employees on work related assignments and Students on Education Abroad programs, whose oversees travel is coordinated or reported to the International Travel Department. Spouse's coverage is available for an extra charge. All employees who have a teaching function, even if they are on an international trip not involving educational activities, and who purchase the ITIC.
Card ID card and more information available on MYCSU ID card and more information available on MYCSU - -
Access toll free US or Canada 888-286-3802 or collect outside US/Canada 240-330-1518 US, Canada, Puerto Rico, US Virgin Islands and Bermuda call toll free 800-257-0218. Other locations worldwide, call collect 410-453-6330 - -
Access to Online Portal No No Included No
Pre-Trip Medical Referral Information Yes No Yes No
Embassy & Consular Information Yes Yes Yes Yes,link on website
Currency exchange rate information Yes Yes Yes No.
Weather information No Yes Yes No
Health Hazards advice and inoculation requirements Yes Yes Yes No
Passport and Visa information Yes Yes Yes No
Travel Locator Service No Yes Yes, Member can enroll over the web. No
Cultural Information No - Yes No
Travel/Tourist Advisories Yes - Yes, Traveler can sign up to have safety alerts e-mailed to traveler No
SECURITY SERVICES
Real-time Security intelligence No Yes Will provide travel briefs in written and/or web form as well as telephone access to SOS Security people. In event of developing emergency 24 hour local telephone hot line will be provided. No
EMERGENCY SECURITY POLITICAL EVACUATION No Assists you in making evacuation and logistical arrangements Will make arrangements and pay for evacuation up to $100,000. limit No
MEDICAL ASSISTANCE
HOSPITAL ASSISTANCE Yes Coordinates with insurance companies regarding emergency care situations and helps arrange guarantee of medical payment. Will assist with being admitted including the guarantee or wire of any required deposit. Client must reimburse ISOS. $100/day up to 100 days for Sickness & Hospital Benefit which are medically necessary as determined by the attending physician.
MEDICAL ASSISTANCE Yes Assists you in locating medical care providers or local sources of medical care referrals. Verifies policy enrollment and coverage. 24 Hour Worldwide Medical Information & Assistance. Arranges for medical advice over the phone. Access to ISOS clinics. Will provide medical and dental referrals. Will provide Out-patient case management. Will Provide Outpatient Medical Expense Guarantee & Payment.subject to reimbursement. ITIC physicians will provide medical monitoring.
MEDICAL CARE ASSISTANCE Yes Yes Will monitor condition if hospitalized and keep family informed (upon request)
ACCIDENT MEDICAL EXPENSE Yes *(M) If services are related to Emergency Transportation Services. Will guarantee and pay all costs subject to ISOS first securing funds from Member or Member's family. Up to $3,000 reimbursement of reasonable and necessary medical and surgical expenses.
Emergency Medical Consultation Yes Assists you in locating medical care providers or local sources of medical care referrals Will arrange for medical advice over the phone. Yes
Arrangments for Emergency Medication Yes Obtains prescription drugs or personal medical items that were forgotten, lost or depleted while traveling. Member will be responsible for costs. Will arrange for delivery of medicines, drugs and medical supplies that are medically necessary but not available to Member. Member will be responsible for costs. Yes
Benefits Verification and Claims assistance Yes Yes Yes No
EMERGENCY TRANSPORTATION
EMERGENCY MEDICAL EVACUATION Yes Arranges & provides emergency evacuation to the nearest facility capable of providing appropriate care, if adequate facilities are not available locally.*(M) Will arrange and pay for ordinary and necessary expense of air and/or surface transportation, medical care during transportation, communications and all usual & customary ancillary charges in transporting to nearest hospital where appropriate care provided. Insurer will arrange for services. Costs will be covered up to $50,000. Insurer, will also reimburse return airfare per policy terms.
MEDICALLY SUPERVISED REPATRIATION Yes Arranges & provides for your return home if it is medically necessary after initial treatment and stabilization.*(M) Will arrange and pay expenses up to $1 million when deemed nedically necessary and advisable. -
FAMILY TRAVEL COST TO VISIT INCAPACITATED INSURED Yes Yes, If you are hospitalized for more than 7 days, and are traveling alone, provides round-trip economy airfare for one family member of friend to your hospital locale.*(M) Yes, If you are hospitalized for more than 7 days, and are traveling alone, provides round-trip economy airfare for one family member of friend to your hospital locale. Will also arrange and pay for hotel accomodations Will assist with arrangements, but not pay for them. Assistance subject to policy provisions.
Return of Minor Children Yes Yes, if your are hospitalized more than 7 days, pays for one-way, economy airfare to return your dependent children under 18 home, including escort for young children if necessary*(M) Will arrange and pay for the cost of economy class one-way airfares to return minor cheldren home. Yes
Return of Traveling Companion Yes No When a companion's ticket is no longer usable, will arrange and pay for one-way economy air to original departure point. No
Co-ordinate Emergency travel for family Yes Yes Yes Yes, or for friend
Emergency Escort Assistance No Yes*(M) Medical Repatriation will be medically supervised. Emergency Escort up to $5,0005
Return of Vehicle No Yes*(M) No No
REPATRIATION OF DECEASED Yes No Will arange and pay for all reasonable and necessary expenses. Reimbursement of covered expenses up to $15,000.
ACCIDENTAL DEATH & DISMEMBERMENT Benefit to 2x pay max. $500,000. Dismemberment schedule included. No None $5,000 accidental death & dismemberment per schedule (e.g. $2,500 for loss of hand).
OTHER TRAVEL ASSISTANCE SERVICES
Assistance with Passport Replacement Yes Yes Yes Reimbursement of fees up to $500.
Emergency Cash Advance Yes Helps obtain and advance funds by coordinating with friends, family, bank or your credit card company Will advance cash. Subject to reimbursement Advise but not provide cash
Translation & Interpreter Service Yes Available 24/7 during emergency situations while traveling internationally Available for emergency situations. Assist in finding service
Assistance in Finding Legal Services Yes Yes. Also, helps coordinate bail bond services in all available locations Yes Introduction to attorneys & advance money for bail & legal fees.
Lost Baggage Assistance No Yes No Reimburse up to $100.*

engaged learning
Mailing Address
Cleveland State University
Center for International
Services and Programs
2121 Euclid Avenue
Cleveland, OH 44115-2214
Campus Location
Main Classroom, Room MC106
1899 East 22nd Street
Phone: 216.687.3910
study@csuohio.edu


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