Messaging and Collaboration Services


Engage365 email is a product supplied and supported by Microsoft with an availability of over 99.9% and is accessible through various methods.  It is a product that is both reliable and flexible to meet your email needs for both work and school as well as personal.  You can access your email, calendar and task list from anywhere in the world by simply signing into your account via a supported browser.  But you are not limited to one device, this system is easily accessible from mobile devices as well as supported desktop clients.

In the event that someone has, or you suspect someone may have, gained unauthorized access to your email account, please change your password.  Once your password has been changed sign into you email account, via a browser, and check your account for any possible changes that may have been made to your account.  Should you still have questions or concerns, please call the IS&T Help Desk at 216-687-5050.

For information concerning your email account when accessed via a specific method, please select the appropriate documentation option listed under "Email - Engage 365" on the left side of this display.

Engage365 accounts, along with OneDrive, SharePoint, Lync, Office Pro-Plus and Office mobile, are activated / deactivated based upon an individual's current association with the university.  Please refer to the Messaging Services page for information concerning address assignment and account eligibility to determine if you are eligible for this service.