General Info
Every student, faculty and staff member at CSU is assigned an email address.
This email is accessible
anywhere through web and/or various software. CSU uses this email address to
send you important announcements such as emergency closings and event announcements.
Students - you are responsible for ensuring that you get your CSU
email. Registrars, Admissions, and other departments use your CSU email address to send you information. Many professors will only send email to CSU email addresses. Professors
are able to download class rosters that include email addresses, providing them
with a much easier method for contacting students.
Faculty & Staff - Your email account is created when you join CSU. This remains in effect as long as you are associated
with the University.
Your email address & password
Address format / Password / Changing
your password
Online Guides:
Eudora setup / Outlook setup / MacMail setup / Entourage setup / ThunderBird setup
Address Format
If you do not know your email address you can find it in CampusNet or contact the Call Center at 216-687-5050.
The basic CSU email address format is:
firstinitial.lastname@csuohio.edu
ex.: Jimmie Hendrix's email address
would probably be:
j.hendrix@csuohio.edu
When would it NOT be this? If someone else with the same first initial and last
name already has a CSU email address, yours may be different. (Email addresses are NOT reused when people leave the university.)
Email Password = CampusPass = CampusNet
If you do not know your CampusPass password, you can contact the Call Center at 216-687-5050.
The password you use to access CampusNet is also your email password!
When you sign into your email, please use your CSU ID number and your CampusPass password.
Changing your password
You can change your CampusPass/CampusNet password in CampusNet.
Email Options
You can access your email through Campus Webmail, Outlook, Eudora and other IMAP-enabled mail clients. CSU supports Campus Webmail, Campus Deskmail, Outlook, Entourage, MacMail, ThunderBird and Eudora.
Faculty and staff may, optionally, decide to use Campus Deskmail in their office. Deskmail works with Campus Webmail, providing the same access to email and calendar, but with a different look-and-feel.
Who is eligible for Campus Webmail?
1. All students
2. Faculty & Staff
3. Those associated with the University, such as student organizations (please contact the Call Center to request an email address, clearly stating your affiliation with CSU)
Who is eligible for Campus Deskmail?
Faculty and staff members who need to use additional funtionality not available on the Campus Webmail system for business purposes.
IMAP vs. POP
Most current email clients support two main protocols when handling email: POP (Post Office Protocol) and IMAP (Internet Message Access Protocol). IS&T recommends that users select IMAP protocol when configuring their email clients.
POP is commonly used by individuals who mainly use a single workstation to handle their email. This protocol will download all messages to the local machine and if specified, will delete these messages from the email server. Depending on the number and size of the email messages (including attachments) and the speed of the internet connection, this process may take seconds to several minutes.
On the other hand, users utilizing the IMAP protocol can check their messages from multiple locations since it leaves the actual email on the server. On initial check, this protocol downloads only the message header, reducing the amount of data that is transferred over the network. It retrieves the whole message content upon request. This makes it ideal for people accessing their email via low speed connections. In addition, since the messages are left on the email server, it is backed up every night. This technology is newer and much more efficient in handling email. It also allows the user to maintain a folder structure in the user’s account on the server. Messages can easily be moved to a folder by drag and drop. These folders and messages are accessible to the user when they log into any workstation configured with the IMAP protocol or when they log into Campus Webmail.
Setup
Setup the software / Use the web version /
Your email account is accessible through Campus Webmail, Outlook Express,
Eudora, Outlook, and other clients. For all EXCEPT Campus Webmail, you will need to setup the client before you use it.
General Set-up Information
To setup the software you will need to enter the following information:
- Type of email: IMAP (or POP)
- Outgoing server: smtp-server.csuohio.edu (Unless using non-CSU Internet provider- more info)
- Incoming server: This setting depends on your role in the University. Please see CampusNet for your setting.
- Login name: your 7-digit CSU ID number
- Password: your CampusNet/CampusPass password
Detailed setup instructions:
Forwarding CSU email
If you would like to forward your CSU email, please go to CampusNet and enter your 3rd party email address. STUDENTS: You are responsible for accessing the email
sent to your CSU email account. If you are NOT going to access it through
Campus Webmail, you are responsible for ensuring it is forwarded to
a current email address.
To forward your email, you can contact the Call Center at 216-687-5050 or
go to CampusNet: https://campusnet.csuohio.edu/index.jsp
(or from the CSU homepage, click on CampusNet). If you
do not know your CampusNet id and password, please contact the Call Center
at 687-5050. Details on how & why to forward your email: forwarding.shtml
Training
Faculty & Staff: IS&T offers training programs as a free service to all CSU Faculty and Staff. The IS&T Training class schedule is available on-line at http://www.csuohio.edu/ist/schedule.shtml. You can register for courses by calling x9626 or emailing your request to training@ csuohio.edu.
Students, Faculty & Staff: In addition, self-paced training resources are available on-line through Skillport (http://www.csuohio.edu/training). Skillport offers literally hundreds of courses that you can access from work or home. All you need to access this service is your CSU ID and Campus password. Users of SkillPort also have access to Books 24x7, one of the largest online book resource offering access to the complete unabridged contents of thousands of the latest and best business and technology books. New titles are added every week, ensuring the largest and most current online reference content. So check it out! Often!
Some reference guides are available from the Call Center at 216-687-5050
Help
For help with your email, contact the Call Center at 687-5050.
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