Financial aid professionals employed by CSU are expected to maintain professional conduct in all aspects of carrying out their employment responsibilities.
Each financial aid professional:
- Ensures that the information that they provide is accurate, unbiased, and does not reflect any preference or arising from actual or potential personal gain.
- Does not take any action that their believes in against the law or regulations and is not in the best interest of the student or family members their is helping.
- Remains objective during all decision-making.
- Advises CSU of any relationship with any entity involved in said aspect of student financial aid.
- Does not take any action to gain personal benefit.
- Does not solicit or accept anything other than nominal value from any entity (other than the US Department of Education or CSU) involved in the student loan process.
- Does not accept any reimbursement of expenses for serving on an advisory body or participating in a training activity of or sponsored by any such entity.
- Discloses to CSU, in such manner as prescribed by the University, any involvement with or interest in any entity involved in any aspect of financial aid.