From admissions to student photo ID cards, East Center offers students a pleasant, trouble-free, one-stop service center. The information below details the services available for all East Center students.

For this information in handout version, go to the Student Resource Guide

CampusNet

Access this user friendly site to conduct business with the University by visiting the Cleveland State University homepage (www.csuohio.edu) and logging onto myCSU. You can register for classes, add and drop classes, view and print your schedule, pay your bill, request transcripts, forward your campus email, view grades, and more. To access the site you will need your CSU ID number and password.

If you do not have a password or you are encountering problems, call IS&T at 216-687-5050.

Academic Advising

Advising is available at the East Center for current, prospective, and transfer students by appointment only. To schedule, call 216-802-3000 or email eastcenter@csuohio.edu

Disability Services

East Center has handicap access and disability services available to those in need. Please visit the Administrative Suite or call 216-802-3000 for details.

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TEXTBOOK PURCHASE

3 Convenient Options:

1. Purchase Downtown at CSU Bookstore

• Best opportunity to purchase used books (25% savings off of new price)
• Major credit cards, check, cash and Viking Card accepted
• Store Hours

2. Purchase online from CSU Bookstore for home delivery
(Credit Card Orders Only)

• Log on to csuohiobookstore.com
• Search by course
• Provide address for UPS home or office delivery
• $8 shipping and handling charge per order

3. Purchase online from CSU Bookstore for pick-up at East Center

• Credit card orders only
• Log on to csuohiobookstore.com
• Choose option for pick-up at East Center
• No shipping and handling charge for pick-up orders
• Pick-up orders are available beginning the first day of classes each semester
  • Note: Book orders can only be shipped the first six weeks of summer semester. Therefore, please order early if you are planning on taking a course the second six weeks of summer semester.

Refund Policy

All refunds and exchanges must be accompanied by a CSU Bookstore purchase receipt or packing list. Refunds may be
shipped to the CSU Bookstore for processing at the customer's expense or accomplished in person at the bookstore.
Refunds must be made by within the time frame the bookstore allows.

Please note that textbooks are not sold at East Center.

Book Buyback

A book buy back is held every semester on the Wednesday and Thursday of finals week from 4:00 to 6:00 p.m. in the Administrative Suite. You will receive CASH for any current college textbook regardless of where it was purchased. All you need are your textbooks and your CSU ID.

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Library & Research via Computer

The University Library provides a variety of services for off-campus students including delivery of library books, journal articles via e-mail, or U.S. mail. Students can visit the University Library website for more information.

Pick up books at East Center

• Visit the University Library website to search for books.
• If the status of the desired book(s) is available click on "request."
• Fill in all the required information and choose East Center as the pick-up location.
• An email confirmation will be sent to you.
• Your book(s) should arrive at the East Center within 48-72 hours.
• Bring your Viking Card (CSU ID) to the Adminstrative Office to pick up your book(s).

Drop off books at East Center

• Bring your library books to the front desk.
• Bring your CSU ID if you did not pick up the book(s) from East Center.
• Your book(s) should arrive at main campus within 48-72 hours.

Note: Books can be dropped off at East Center regardless of where they were picked up.

Please call East Center at 216-802-3000 if you have any questions.

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Placement Testing

English placement tests may be taken at East Center by appointment only. An appointment must be made at least 24 hours in advance. The math placement test does not require a proctor and can be accessed online on any computer. For further details or to make an appointment, please call East Center at 216-802-3000.

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Viking Card (CSU ID)

The Viking Card is provided to every enrolled student at Cleveland State. The Viking Card is useful for accessing various University programs and services. To receive a Viking Card, have your picture taken at East Center and verify your identification with another form of photo ID. Your card will be available for pick up within two weeks.

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RTA Passes

The U-Pass is available to all CSU students. It allows students to ride RTA free of charge for the semester. Students may access all RTA routes by presenting their U-Pass sticker located on their viking card. In order to receive a U-Pass sticker, the student must fill out a U-Pass sticker request form at the Office of Treasury Services, East Center, or West Center. The student will need his/her viking card and must renew the sticker every semester.

Note: Student accounts are charged a $25.00 RTA fee per semester in order to cover this fund. If you do not take any courses downtown your account has not been charged the $25.00 RTA fee. Your account will be charged after your request for a pass.

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Computers

Computers are available for student use in the Student Lounge:

• Monday-Thursday 8:00 a.m.-7:45 p.m.
• Friday 8:00 a.m.-4:45 p.m.(7:45 p.m. when Friday night classes are being held)
• Saturday 8:00 a.m. - 3:15 p.m.

Hours are subject to change.

Wireless access is available at East Center through WPA (Wi-fi Protected Access) Enterprise. To access WPA, you must have a wireless card, CSU ID & password, and go through the configuration process. For help, see System Care at East Center, visit the IS&T website, or call IS&T at 216-687-5050.

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East Center Laptop Loaner Program

Five laptops are available for your use while you are at East Center. If you find yourself waiting for a computer in the student lounge, come and get a laptop for FREE! They are wireless and may be borrowed for up to 4 hours. To rent a laptop or get more information , come to the Administrative Suite.

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Anti-Virus Software

Anti-Virus software for your personal windows computer or mac is available to all current students for FREE. Please bring a photo id to the front desk.

Copier

A copy machine is available to students in the Administrative Office, Room 200, during regular office hours. Copies are 10 cents each.

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Tuition Payments

The costs for tuition vary depending on your residency and level of degree as well as costs such as room and board, parking, etc. For an estimate of tuition costs click here.

East Center cannot accept tuition payments however, there are several payment options available to students. Payments will no longer be accepted by fax. They may be paid online at CampusNet, by mail, or in person at the Office of Treasury Services. Once registered, you can check your account online and make your payment directly to the Office of Treasury Services. MasterCard, Discover, and American Express credit cards are accepted, Visa is not. For more information, visit the Office of Treasury Services website or call 216-687-3615.

Note: A 2.9% service fee will be applied if you select to pay by credit card.

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Student Lounge

The student lounge is a great place to study, work on projects, or just relax. Computers with access to free printing, a microwave, and table areas are all available to students. Two vending machines supplying beverages and snacks, plus a coffee machine offering fresh coffee and hot chocolate are available as well.

Hours:

• Monday-Thursday 8:00 a.m.-7:45 p.m.
• Friday 8:00 a.m.-4:45 p.m. (7:45 p.m. when Friday night classes are being held)
• Saturday 8:00 a.m. - 3:15 p.m.

Hours are subject to change.

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East Center Updates Via Email

East Center sends periodic emails to East Center students regarding events occurring at the Center and important reminders. Please check your email regularly, or forward your Cleveland State email to your personal email address. Both your email and home addresses can be changed using CampusNet.

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Parking

Free parking is available to all CSU students.

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CSU Newspapers

Keep up-to-date on what's happening downtown. CSU newspapers are located in the student lounge and across from the Administrative Suite.

Recycling

Please take advantage of our recycling program. Containers are located throughout the Center and are labeled for specific items.

Help us keep our facility clean and neat and give the environment a boost at the same time.

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